Great customer satisfaction Couldn't ask for a better dealership for buying a car experience

An absolute scam. I was reassured multiple times by the rep that it would be $140 diagnostic fee for my electrical issue in my vehicle. I was okay paying that and then Mike mentioned it would be $580 estimated to fix the vehicle. They kept my vehicle overnight and then they have the audacity to charge me $474 and try to tell me my main harness in the vehicle needs to get replaced at $3,000!!!!! So to diagnose my vehicle they want to charge me $474. Even on the phone after they inspected my vehicle I was told it would be $140. So it was a complete shocker to see that I was charged $474. Very deceptive tactics. Will never go back. I was told by Decatur Electric they could fix my car for much more affordable prices and that it is completely unnecessary to replace the whole harness. I think Decatur Electric has earned my business

Car buying went as smooth as possible. Great staff, very attentive to your needs. Request Javier when looking for a car. He went above and beyond to tend to everything you needed.

I just wanna ty Kelly from service department for always helping me. I got my second appointment to fix my car and Kelly as always was very professional and always eager to help. Great customer service!!!

When you bring your car for service they are mean.

Long wait for oil change

Absolutely hate the recent service i received and hate dealing with anyone in the service side other than my normal service advisor! When you ask someone something they are rude and seem bothered! I was told to go to the cashier and they would pull out my car i was waiting outside for 10 minutes before i went in again to check and they had not even pulled my key out of the little lockbox ! Ridiculous !

Nothing

I was extremely happy with the level of service i received from Nissan. The internet salesman (David), supervisor as well as the financial rep (Raven) were all so accommodating and willing to help. I never felt pressured and received a very fair assessment for my trade in. I only wish Autonation offered a warranty I could purchase so I could do oil changes for the life of the vehicle like some other dealerships offer. I would definitely recommend this dealership and would purchase from them again in the future.

Every time I bring car in my experience is always perfect !!! From the service to the quick service !! I highly recommend these professionals to take care of your vehicle needs !! My rep is the best !!!

Everyone there make the experience a lot easier due to all the stress that does come with buying a car! They definitely went above all, couldn’t ask for anything better! Thank you for making the experience memorable!

Great experience with this dealership! Salesman Chris Kelly was great to work with.

Service Advisor always does a great job!

My sales experience was good. Brenda and Jay took care of me up through the sale, however the problem came afterwards. I have texted Brenda twice and emailed once trying to get some information and instead of saying she didn’t have the information she just didn’t respond at all. I was very unhappy with trade in value they placed on my car so I didn’t trade it in. Finally I have waited more than a month and no one called to tell me to come get the paperwork for my permanent plates and my temporary plates have expired. The customer service after the sale is sorely lacking.

Thank you Blake for the great customer service and always meeting my expectations.

Great customer service. love it!

Staff was very friendly especially Roy Castillo very nice guy!

Once again, my service rep (Omar) provided me excellent service! He's always taking care of my vehicles that I have and provides that excellent quality and support. Definite asset to this Nissan team!

Today went in for recall on my 2017 . Had a 10 :20 apt. The service writer was not at all helpful nor friendly. The recall was to be a 2hr visit was over 3hrs. Understandable ,but the way Ron the writer talk to me was unacceptable . cutting me off and trying not to address my conserns but over talking me. Was not at all happy with autonations Nissan Service Department. As for me was last chance. Next car will not be from this dealership.

Top shelf cars, knowledgeable sales and finance staff, service department is great as well. They ran my credit like 5 times. I asked them to do it once and they didn't listen.

I hate the car that I bought because it has only 4500 miles on it and has a problem already. The only thing that make me happy is Kelley she is very helpful in service department.

Good fast experience very transparent

Every one was nice. Communication was good. Service was completed in a timely manner.

thank you Anthony and and Raven for the best service!!!

I can say I have always been satisfied with AutoNation Nissan Las Vegas on Sahara and Decatur. Blake and Zane always make sure I’m well taken care of when it come to my vehicle.

Omar was the best! My Rogue's transmission decided that the middle of my move would be a great time to die. Omar got me a rental while my car was being repaired, and he went over and above by getting me the appropriate vehicle I could use to finish my move. Thank you, Omar!

N/A

$634.00 is a lot for a one axle break job and a serpentine belt! Jus’ sayin’!

The Service Dept. is Great! I always book my appointments with Omar! He is so knowledgeable and prompt!

Making my appointment was quick and easy. Blake was waiting when I arrived. My issues were discussed and he assured me I would be on my way in 3 hrs. In fact my truck was finished in 2 hrs and with a nice car wash that wasn't expected. Well Done AutoNation.

I purchased a new 19 Yukon Denali and dealt with the GM Nick D. He is serious about making the right deal on the right vehicle. I will buy there again.

Chris was able to get my vehicle work started right away in spite of my being an hour and a half late for my appointment. My Rogue was ready in less time than I expected. No complaints on service that exceeded my expectations.

When I drove in, I waited for 15 min actually someone helped and asked me why I was there for. I even had an appointment and requested for Shuttles, but shuttle had never come. I was just there waited to finish my service for almost two hours. No one even told me if shuttle was on the way or not available. A lady at cashier only helped me entertained my two and one year old kids changing tv channel. She was very sweet.

Everything was pecfect..Excellent customer service

I wouldn’t take my Rouge anywhere else to be serviced.

Omar as always treated me fairly and always has my best interest in his heart. I always feel confident that I will be taken care of at Nissan West Sahara. Its never a fun trip when you know its going to be costing money but with my extended warranty...I came out with a new transmission totally covered. Saved me thousands!!!! Omar ...you're the best!!!

Michael and Zaine made it the best experience there. I loved their customer service skills!!! They are very professional in what they do.

I brought my vehicle in for the Oil Change/Vehicle care package I purchased with the car. Everything done to my satisfaction. Had been told that it would take 90 min - 2 hours, but I was out of there in about 70 minutes.

Associates are awsome but the nissan quality and nissan standing behind their product is horrible I do not plan to buy or recommend nissan to family or friends and plan to utilize social media to Express that view as a consumer

I love the whole team that helped me

I bought my car two months ago, and needed an oil change for my 25,000 mile mark. Really upset that your service advisor upsold me to an almost $200 oil change and didn’t provide any other options to receive a regular oil change. My car is basically brand new and didn’t require any of the additional work that was included in the package... obviously. Disappointed, and will only be back to replace my a/c clip since you guys already ordered it.

Great service and polite employees!

They should’ve did work right the first time! I bought new tires from the service dept. And the Dept. put the tires inside out! I didn’t know about it until I had to get oil change somewhere else since it’s cheaper. I found out months later when i was getting the oil change, the rep at that place was the one who informed me. I was upset to find out about that. So when it took it back to Autonation Nissan, they fixed it but it would’ve been nice if they washed my car as an apology.

Great service, well trained and friendly employees

Steve Eggenburg made the whole process of leasing my Rogue super smooth.

Here is the update to service department being a joke, after replacing the transmission ( 2 weeks) Service tec guys, didn't even test drive the car and didn't do the alignment on the car( service advisor confirmed that they did both and it's all good) 5 minutes after I took the car...to find out that the transmission is doing the same! Called the service advisor left a message...and as usual, to never get a call back! Are you guys serious? Be aware, this place don't care about you or your car, only the $$$$$ part! And the response of autonation Nissan: call service manager!!!! Why? What for? So he will not call back? Lesson learned

2017 Titan Platinum battery went dead twice, called the service department to schedule an appointment. Once again Andrew was the go-to guy. Had it checked out and found that I had a defective battery and not the charging system. Unfortunately, the Titan takes and oddball battery and there were none in the area and had to be ordered. Few days later, the battery came in, and was installed the next morning, no charge and they even gave it a wash. In and out in about an hour. Fantastic service and great coffee too.

Great experience and quick services

I went in for an oil change and to get my brakes done. As soon as I got my car back, the clutch wasn't working. This is the 2nd time that I've had issues with my car AFTER getting it back from that specific dealership.

I’ve been taking my car to Autonation for years and have always been treated well. The dealership is clean and comfortable which is important to me as I always wait for my car. My service advisor Omar Pore is great and I trust him to assure my car is serviced properly without any unnecessary work. I’ll be sure to buy my next Nissan there!

Here is the update to service department being a joke, after replacing the transmission ( 2 weeks) Service guys, didn't even test drive the car and didn't do the alignment on the car( service advisor confirmed that they did both and it's all good) 5 minutes after I took the car...to find out that the transmission is doing the same! Called the service advisor left a message...and as usual, to never get a call back! Are you guys serious? Be aware, this place don't care about you or your car, only the $$$$$ part! And the response of autonation Nissan: call service manager!!!! Why? What for? So he will not call back? Lesson learned

Work done in a timely fashion.

fire Omar...…….........…………...………………………...……..

Efficient service in a timely manner

(WARNING !! ) A horrible experience my husband and I had . We had gotten a 2018 Nissan from Nissan AutoNation and when signing the paperwork with the finance guy we specified we only wanted to add the gap insurance and the only warranty we wanted was the warranty that came with the car. The finance guy made us understand that we were signing for just what we wanted nothing extra. They ended up adding extra warranty and theft protection to our loan even though we had specifically said no to all the extra warranties. When we realized what had happened (3 days later) we went back to talk to the finance guy, Raven, which ended up giving us no solution to the problem and treated us with horrible customer service. We had a horrible experince with him, he definitely does not know how to handle upset customers. We went back the next day to talk to the finance manager, Chad, he also seemed like he didn't care and too gave us no solution due to "the bank already paying them" but in reality they both could of made the changes or at least referred us to someone who could help. At end we had to figure out ourselves who the right person to talk to about this and ended up going in the third day to talk to the sales manager, which we felt like he listen to what we had to say, and he let us know that he was able to remove those extra warranties if thats what we wanted. But after the horrible experience we had we just wanted absolutely no business with them and all we wanted is to return the car. He did not apologize for what had happen but at least he gave us a solution and let us return the car. Be aware when getting a car from this place it is located in Las Vegas on Sahara between Lindle and Jones.

i will not buy another car over there.

My experience at Nissan last week was fantastic,everybody there was very professional and my truck was finished on time and beautiful.Thanks so much.

THey lie . Only buy cash here. If you purchase a loan here they will permit 7 seven yes 7 HARD inquiries on your credit report. Four wasnt enuff. On choice day was 4 on pickup day was 3 more. Oh ps. All the same interest rates. Dont do it they lie right after they say they have it they inquire AGAIn AND AGAIN. After u already agree. Credit damagers

4 PLUS STARS

Kelley was awesome, she is professional knowledgeable and honest! Ben was the mechanic, he was also knowledgeable & very pleasant and took the time to speak with me about my van. Truly great people! H

Omar met all my expectations. I have been pleased with the service department over the years.

Blake is a very good service tech.

Friendly staff

Lied to

Lied to

Excellent service

Andrew made sure my fluids were at the proper levels.

Ricky was helpful. He was able to speak with his manager and help resolve my challenge.

Always great customer Service

Love Blake he’s awesome

,Excellent service thank you Lenny,your the best

Thank you Omar!!

Service was very good. Mike followed thru with a car wash and even handed me the keys of my car.

Best experience I have had at a dealership, Blake takes great care of me and my vehicle, I will refer everyone to Nissan

Bought a used Toyota back in Oct. 2017. They kept us there for 8 hours to finalize the deal. As you can imagine we were pretty excited to get out of there. Eventually we discovered that we were provided with only one key (no spare). A little over a year later we went in to try to get a spare key for our car. The salesperson we spoke with went into the back and looked for one and reported they couldn't find it. A manager was called over to "assist us" and told us the only thing they could do is charge us to cut a new key. Nearly $200 for a key they forgot to give us at point of sale is ridiculous. So not only did they fail to provide us a spare, (I know, shame on us not realizing immediately), they wanted to take more money from us after they admitted they've either lost the spare key or never even had one to begin with. We had bought three separate cars from this dealership in the past. Needless to say I don't feel like I'll be going back or referring anyone else to this spot in the future.

Nice, friendly staff. Loved the HOT CHOCOLATE!! They take care of you, and your vehicle.

ALWAYS professional and efficient!! Customer service is over the top for I am ALWAYS made to feel like a VIP. ***Please bring back the Altima Coupe***

This is the second Titan I've purchased from AutoNation Nissan in Vegas, and the third vehicle from AutoNation overall. Each transaction has been smooth and without any hassles. I love my new Platinum Reserve Titan! Ask for Steve Eggemburg - he's a great guy to work with!

We were in Las Vegas on vacation. Our tailgate would not open. The service we received was excellent. They found the problem and fixed it for us. They also washed the car and did an excellent job. Driving from British Columbia to Vegas it was really dirty.

The service was quick and easy. I needed additional service than what I thought. The service rep. came to the waiting room and explained it to me and I had the additional service done right then and did not have to come back another time. Thus saving me another trip. It was great.

Muy agradecido con la persona q me atendio muy amable kelly

Took my wives car in for oil change. Chris Toth took care of my appointment with friendliness and professionalism. In and out in less than an hour. Thanks

Amazing survis amazing people and amazing hot chocolate

Nissan versa is the THE WORST car in the history of cars. At least this dealer does not have dealer addendum added to MSRP

I had an appointment at 10:15 on Saturday. I waited for my service manager for 20 mins while I looked at several other staff members in there with no customers, but I had to wait for the one the appointment was made with. It was a simple 10,000 mile oil change. I was told 1 hour. I waited for the car. 2 1/2 hours later I had to go out and check on the status. I was forgotten. My car report said it was done at noon, but was not told. I inquired at 1 pm. That's not good service.

Sales people are rude!

Went for an oil change and a noise in the wheel on passenger side of vehicle. The Wheel Bearing needing replacing (under warranty). They did that at no charge. They said they did an oil change and charged for that. With the oil change they advertise a free car wash. The sticker for the oil change was not put up for the next time I should come in and the car was not washed.

All my service experiences have been great thanks to Chris and Omar.

Awesone experience and super happy with my practically new 2018 Nissan Sentra. Our sales guy was nice, not pushy, and very knowledgeable about the car, the whole experience was smooth, well organized and pleasant. Especially compared to the dealer we went to the previous day. [Side note to Vegas peeps never ever go to Newport Motors they're awful]

I really like the customer service here at Auto Nissan .

I was there for 3 hours for a oil change and rotation of tires. Also, I always use synthetic oil but was not used this time by your service dept. Very disappointed. My appt was with Chris but he was not even there at 7:15 when I arrived.

Out of the other dealerships ive been too like Chevy, Ford or Buicks this one put them all to shame!!

My greeting was pleasant, David Froemming, the sales consultant was very nice, he had the vehicle I was interested in ready for me and went over the operation details of the vehicle. The purchase process was not long and drawn-out.

The service reps are great especially Kelley Waker. I would recommend you take your car to AutoNation in Las Vegas for repairs.

Ricky was amazing! He kept me informed through the whole process and I really appreciate that! I would use Autonation again because of Ricky! Thank you so much!!

I was scheduled for a service to fix a recall for my car airbags. was welcomed by Kelly (female). She gave me the full rundown on what to expect. She asked if a wanted anything else included in the safety check once my service was completed and I asked if they can check my battery because in my last oil change I was advised i would be needing one soon. I was called that my car was ready and Kelly was busy with another guest when I arrived. A guy assisted with getting me my car, had me sign my papers and said absolutely nothing to me. I asked about my battery and he glanced at the papers and said oh yeah looks fine. I left and was content with service. My car battery was completely dead the next day. I don't believe the battery was even reviewed. I am not saying that they drained it or destroyed it, but I just don't believe my request was fulfilled and I got brushed off on the end. Other than all this, the service was great.

I am always able to set last minute appointments. Ron takes care of me when I come in. I appreciate his help.

Kelly was very kind when I went to have my Car looked at for service. I would highly recommend to work with her if you’re needing service and would definitely go back to her in the future!

We had an appointment to have the oil changed at 9 AM and we leave at 11:10. An oil change should only take 30 minutes.

The service department was exceptional. Kelley Walker was my agent and she was fantastic. Thank you Kelly for helping me and your friendliness.

Andy was awesome!

Everyone, every single person in the service department works with you, providing the finest customer service. I wouldn't go anywhere else.

Very professional, fixed my problems with no issues

Kelley Walker was so happy to help me. I was waiting for one of the four guys to help me but they connected me to Kelley. Thank you Kelley for your EXCELLENT SERVICE.

Buen servicio y atencion!

(Translated by Google) Good service and attention! (Original) Buen servicio y atencion!

This was the most awesome experience! the staff was super friendly and the technicians really knew their stuff, i am so glad i came in. the service manager Zain was the best and personally handled my situation and made sure that everything was fine. I will be definitely coming back to this location! thank you

The employee named Ricky Ng a service consultant at auto nation is the main reason for me filling out this survey. What a gentleman, he is one of the nicest people I have had dealings with at auto nation. He makes the entire experience worth while. I hope to have him in any further experiences with auto nation.What a gentleman.

I followed my salesman, Mike Bata, from Planet Nissan to AutoNation Nissan. What a great place to buy a car. They treated me like family and worked hard to get me the best deal. Manny, one of the sales managers, worked with Mike to find a deal that made me happy. I consider myself part of the AutoNation family now. Everyone working there are good people.

I took my car to get serviced I was helped out by Andrew very knowledgeable took care of everything

Good service! And friendly people.

Standard dealer experience

I hate giving 1 star but this dealership deserve no star! Sales man here are exteremly pushy! They will get upsad with you if you say I have to think about it! If you are a nice person they will take advantage of it! Anyone little smart can sense that they are faking all the way, faking to be nice. When I said that I was going to decide later the sales manager went to his office and come back with a cheaper option with %4.6 apr. I accepted! Than after checking my credit 5 times without asking me final apr was %9.8! I am not joking! $30.000 car come to a total of $45000 I can not believe it! If you smart do not go in there! My previous car was %0 apr, I am looking in to refinance the car and sell it asap. No more Nissan car after this disaster! After they sell you the car nobody comes and talks to you! Until they sell the car they are like Charlies Angels!

We had the oil changed and 2 recalls completed plus A/C service. First none of the fluids were checked and every other place I've ever had my car oil changed at always checked and filled fluids. Second, I don't understand why you had to drain the Freon in my A/C to tell me that all it needed was to some Freon added, just a why to make more money off us. No I would not recommend Autonation Nissan to anyone...

excellent service

Friendly service, I was in and out within reasonable time.

We stopped in for a test drive, and the sales guy was relaxed and polite even though we made it clear we were just doing research and not going to buy today. He showed us a few cars, and everything was fine. He seemed nice and chill, and I appreciated that he wasn't trying to pressure us into anything. However, after the test drive, he wanted to give us some info on the custom-order car options, so he had us walk in briefly... and then left us at a table so he could go tend to someone else. We didn't want to sit around for some unknown period of time, waiting for him to get us something we could find online, so we said goodbye and left. The reason I'm knocking this down to 3 stars is because of what happened after. During the test drive, he said he needed my number for "insurance reasons". I strongly believe that was a lie, or at best, stretching the truth. Of the other places we went to for test drives, nowhere else gave me that excuse to get my number. Additionally, he never asked for permission to contact me, and yet both he AND his manager reached out to me shortly after. That kind of behavior -- getting my number under what I consider to be false pretenses -- makes me trust this place less. I was disappointed by that behavior.

great service

Friendly and professional. Nice clean car in minimum payment.

I have had many trouble With the vehicles I've purchased and their paper work

Love this dealership and service department! Ron Sharp is my service advisor and is friendly, knowledgeable and honest. He takes good care of my Rogue!

Overall the service was good except he tried to charge me for a tire rotation which I did not ask for and he did not ask me about but they just did it. Also they signed me up for another oil change in a few months...……..but I did not sign up for this. I hate this!

Friendly and professional. was great, clean car in minimum payment.

I just bought a 2019 Nissan sentra Mike was amazing everyone is real friendly.... thanks guys I love my new car

Friendly and professional. I had an appointment, I was done within a hour. Ronald was great, went above and beyond, cleaned my car and set the clock. The small things that will leave an impact. I've gotten use to not receiving customer service, I was totally surprised by the attention to detail, the mannerism and professionalism of the staff and overall the experience...pure satisfaction.

In March of 2019 I was told that my 2017 Nissan needs new Struts. I went to the dealership where I bought my Truck. I spoke to Ronald Sharp (Capt Ron). He was the best. I think he needs a raise. He was very helpful and was right about when the part would be in and how long it would take to fix. I have lived in Vegas for over e0 years ad am a reitred veteren . I have never had service this good any where in the untied states where i have been Ron is the best perrson that i ever had the privilage to deal with. I am a Auto Nation Nisssan for life because of him. I would recomend the Nissan Dealership on West Sahara to any one that I know because of the sevice that you get there. I would also like to mention James the peraon who took me where I needed to go as they have a shuttel that will do this. Once again thnks to Ronald Sharp and alll the gang.

Car was serviced in timely manner as I waited for it. Seems like my rep was either busy or preoccupied as he did not sit with me like usual & explain all the other things needing attention - he just handed me about 10 pages in the waiting room and walked away. Then I tried to get him to help hook up my Bluetooth as I could not do it, and he thought he did it but no - still no Bluetooth in my car... Not my usual attentive service.

My advisor was busy when I arrived but I was assisted by another advisor who was extremely friendly. He explained the wait time would be 2 and 1/2 hours but he got me out in 2 hours with a surprise car wash as well.

This was the easiest stress free car buying experience I have ever had at a dealership!!!

Over promised; under delivered. Would not return.

The person who waited on me was very kind but I did not like Fox News s d a crazy person said to me Donald Trump was best president we ever had didn’t I think so. I told her I thought he was a criminal.

I had the best experience at Hendrick Toyota of North Charleston. From the first step of calling for assistance, they showed compassion for someone who has less than stellar credit; they worked so hard to help me get a car in my budget with my limited finances (they succeeded, by the way). Never once, did anyone greet me with less than a sincere smile and friendly, helpful tone. John Clayton, my sales agent, took the time to listen to my story (while I was crying my eyes out) and told me not to worry as he was part of a great team and would find me a car that fits my needs. He did such a wonderful job. He knew Toyota was my favorite car and he found me one I could afford. I love her. Her name is Millie. Brian Ward, my financial wizard; this man walks on water. He looked at my financial situation and saw I needed a miracle. But he also saw a woman who was in a financial crisis and in desperate need for a car. He showed such compassion and understanding and found the miracle I needed to help me move forward in my life. I can't say enough about Hendrick Toyota @ 7151 Rivers Ave, North Charleston SC. So, if you need transportation, start with John Clayton; he will help you get the best team together to help you in finding a reliable and affordable vehicle.

My experience with the sales (Mr. Clayton) and finance ( Mr. Tounkara) departments was excellent. They both took the time to answer my many questions, either about the car or the financial requirements. They were very patient and took the time to listen, as well as provide the information I needed to make decisions. I received follow up calls from both gentlemen to make sure I had no questions or concerns. Customer care is obviously a major responsibility of the staff.

Best buying experiences. Always friendly and professional with no pressure and to the point.

Chris was very helpful and great at explaining every detail of what service my car needed

Best buying experiences. Always friendly and professional with no pressure and to the point.

I WOULD LIKE TO THANK EVERYONE THAT I INTERACTED WITH DURING THE PURCHASE OF MY VEHICLE. I THOUGHT IT WAS GOING TO BE A STRESSFUL EVENT, WHICH IN FACT THE PROCESS WAS QUITE PAINLESS. I APPRECIATED THE FINANCE MGR. (MANNY) TAKING THE TIME TO MAKE SURE I UNDERSTOOD ALL THE DETAILS INVOLVED IN THE PURCHASE OF MY CAR. THANKS AGAIN MANNY. ALSO THANKS TO MY SALESMAN, YAROSLAV. SO FAR, I AM A VERY SATISFIED CUSTOMER

Andrew always takes great care of me if I need anything. The service I've received since buying my 2014 Altima has been great. I had a couple of issues over the years and they resolved them quickly.

I had a really good experience buying my 2019 4Runner TRD Pro, Hendrick gave me a fair trade and pretty good deal right out of the gate with no back and forth hassle. We wrapped up our deal mostly over the phone within 24 hours and took delivery of the vehicle.

2017 Nissan Titan Platinum 4x4 Steering wheel shakes while downhill braking. Purchased from another Auto Nation Dealership. First time at this dealer. Scheduled an appointment , Andrew was the assigned service writer. Explained what the issue was, had me in and out in under 3 hours. Very knowledgeable, friendly, and courteous. The waiting lounge had great coffee too. Observed other service writers assisting other clients, and all appeared to be friendly with a no hassle, no hard sell, and straight up estimates on what their vehicles needed balanced with the costs. I asked about how often I should have the fuel injection system cleaned since it is of concern with GDI engines, Andrew commented 70k miles (I currently have 1600 miles). His honesty was both refreshing and impressive.

Awesome, 1 of the best car buying experiences I?ve had.

We had an excellent and professional experience in all aspects of buying our new car.

It took 2 1/2 hours to buy my used car. No one offered me water or coffee, they left me sitting at a table. I was pressured to use them for financing EVEN THOUGH I could get financing at a lower rate elsewhere...AND by the way, the ONLY reason that I went looking for financing elsewhere is because the sales guy tried to use "not being able to finance me" (even though my credit is in the 800 range) as leverage to get more money. Hmmm, didn't work out so well. THEN when I finally got into the finance guy's office, he tried to sell me a $3000 extended warranty...SCAM. This was on a Friday. My bank tried to contact the head of the finance dept all day Monday to confirm numbers and they never returned calls. Then finally someone from the finance dept called me to ask when they would get a check. DOES ANYONE THERE KNOW WHAT ANYONE ELSE IS DOING? I wouldn't trust this place at all. There are a couple of (one is OBVIOUS) problems their "18?? point inspection" missed and because the paperwork has not gone through, I have to drive all the way back to Charleston to get it looked at, at least for the first 30 days according to Florence Toyota, even though my salesman said I could have it worked on at any dealer. If I could give this place a negative rating I would.

Top shelf cars, knowledgeable sales and finance staff, service department is great as well.

Awesome buying experience! Exceptional service!

The associate was so rude! All because I didn’t purchase any services!

Danny did a great job finding me the car I wanted at an affordable price. He also did an excellent job with follow up after the sale. I had previously gone to another dealership and purchased a used car that I wasn't completely satisfied with. The first dealership I dealt with did not refund my money in a very timely manner and he stayed on top of them until my refund was finally processed. Danny also noticed that the car I selected did not have floor mats and he made sure that I had mats in my car before leaving the lot. Additionally, he personally drove my old car back to my home so that I could leave the lot in my new car and not have to worry about going back to pick up my old car. Danny went above and beyond with service throughout and after the sale!

I’m not gunna lie, I’m a hard customer to deal with sometimes; but Katrina went above and beyond my expectations. She listened to what I was looking for and made great suggestions for my price range. I ended up getting an awesome deal on a newer car for myself and they gave me $500 more than any other dealer for my trade in. She even worked with a few different banks and got my payment right where I wanted it. All in all I’m super happy with my purchase. If you’re looking for the best, ask for Katrina!

Efficient, pleasant, DONE!

Went to pick up a battery because the Nissan dealership in Centennial are very rude & act like they the only one's in town. Over the phone they were good but when I got there a tall black gentleman started helping me in the parts department & insisted the special I was talking about was with the service department which was incorrect. After letting(I was very respectful) him know that he started giving me a hard time & being short with me. I felt he mistaken my kindness for weakness, so I got bolder and erased my smile. Thank God that worked & he started respecting me. Don't understand why people get jobs that require you to work with people if they don't like dealing with people. Not totally surprised though I had this happen with another gentleman in the service department a few years back. Nissan you should have secret shoppers.

Ron in the service department took really good care of me this past weekend!!! I can't express enough how his hard work and dedication matters to me and my family!!

If your looking for a great sales person ask for Peter! He was professional and personable, never came across as pushy. He truly wants to get you exactly what you want. They gave us their best price first and explained the breakdown of the numbers in depth. So happy we went there!!!

everyone was very polite and professional.

I bought a used 2016 Camry. I like the car, there are a few minor issues not noticed while on the lot, but I take responsibility for that. I also noticed when I got home there was about a 3,000 more miles on the odometer than the sales contract and title registration read. These documents remain false as nothing was done about it. I feel like I overpaid for the car, even its a $200-$300 difference due to depreciation. I emailed the finance guy but never received a written response back. I came in on Monday and he offered two free tanks of gas for my troubles. For me to drive 40 miles round trip for a tank of gas is futile. I thought there were laws against false advertisement. Well I called Vicky three times and left a voicemail for her to return my call on the last attempt. That was 9 days ago. How is that striving for 100% customer satisfaction? I will not waste anymore of my time because it's clear where the customer stands. Vicky got in touch with me and they did treat me right. They met my need and I'm a happy customer now. Thanks.

Sales department is friendly, attentive, and easy to work with. I've purchased two vehicles here in the last year and couldn't be happier with the personalized service I've received! The service department is fast, friendly, and efficient. Rick Hendrick Toyota will be getting my business for years to come!

Going to but a car? This is the place. See Lenny, he will do you right.

Great experience. Buckley was thorough in ensuring that all of my concerns were addressed. He was patient with my silly questions and very pleasant through the process. Thank you for a great experience!

Quotes me about $500 for a side mirror, went to AutoZone on Decatur (24 hours), paid $50 for the entire side mirror plus glass and tipped the guy $20 for assembling it. Returned item to AutoNation as it was the wrong part anyways, guys are mechanics and don’t even take time to assess the vehicle nor give you eye contact when you walk in. You’ll definitely notice that no one greets you upon entering the service desk.

Ricky was , as always , professional and curiousl. Great service. He’s always attentive to the needs of the customer

Arrived and immediately met and registered for service. Wait was a little long but two new tires installed and alignment completed. All persons very congenial and helpful. Now have four new tires on my car. Thanks!

Always a great experience from Omar in the service department, wont take my car anywhere else!!

There are sales people and then there are PRO SALES people. I bought my second car from the VEGAS PROS and I can tell you AUTONATION NISSAN is the place to purchase your next car. I moved here in 1982 bought 6 cars here and the last 2 times where the most friendly and honest car dealership in VEGAS. My wife and I just love are new Murano Platinum AWD best car I ever owned. THANK YOU AUTONATION NISSAN LAS VEGAS TEAM.

Took my car in for a software update and got a minor electrical issue investigated and corrected for a very reasonable price. I could not have had a better experience getting my vehicle serviced.

I always, always have a positive experience at Hendrick Toyota. Andrew is the best service advisor in the world and always looks out for my best interest. Don't know what I'd do without him. Thanks.

This is my second time going back to Hendrick to purchase my 2nd Highlander. I love the car and the service I get from Hendrick is top notch. Eric Muddiman was a great salesperson and was very thorough and made sure he answered all of my questions. I highly recommend Hendrick Toyota for sales and service, they are amazing!

Employees are helpful and courtesy always bring my car to AUTONATION NISSAN have my car ready when they say it will be done

Is 3 hours normally how long you’d wait for a tire rotation here???? At least the staff is friendly.

Had a very awesome salesman who helped me Jose. He made sure I was comfortable with my purchase didn't rush me made sure I got exactly what I wanted. This was the best car buying experience I ever had. I have not so good credit but I was still treated like I had good credit I was not limited to what I can get.I strongly encourage people to go there if you looking for a car or truck.

Love them!

Great place with honest people.

rude and bad costumes service

Awesome: I had called for an appointment for my oil change it was made with Chris, he had the day off, Ron immediately took over and took care of me and from now on that?s who I want my appointments with he truly takes care of his customers

Quick service, very nice staff!

I was in the market for a used Toyota Tundra . I signed up online for their $25 Visa Prepaid Card promo to test drive a vehicle and I also chatted with an online representative the day before. The next morning someone from Hendrick Toyota North Charleston called me and I made an appointment to talk to one of their sales associates. He met me out front and ask what I was interested in.He showed me several trucks (used and new). I test drove the second new truck which I ultimately bought after negotiating a deal that I was happy with.

I was out of town when my truck broke down so my wife took the vehicle by Hendrix Toyota. They were very kind to her and helped her along the way. They took the time to explain to me exactly what needed to be done in a way that I understood it. We will definitely return to this Dealership for future needs.

Easy purchase like, great service, nice dealership. Thank you Danny M. You were fantastic.

Job well done

Andrew our service advisor always does great!

Had three pleasure of working with John Gallin in the purchase of my new Altima! Process was smooth and easy! I found my new dealership in Las Vegas, 10/10 would recommend!

This dealership is the worst! Go to the Toyota in West Ashley if you want a Toyota! My son bought a car from them and had problems the next morning and they charged him to fix it.Then it still wasn't fix and I had to go there for him 4 hours later it was fix they said they would call us about a refund we waited 3 day and call to ask and they were rude to us and told us that they would call us one week has past and am spreading the word to everyone I talk to.

Carros increibles, precios comodos!!!

(Translated by Google) Incredible cars, comfortable prices !!! (Original) Carros increibles, precios comodos!!!

Always a great experience! Service is top notch at this location.

The advisor was very helpful but wen I checked my car they did a poor job. Hubcaps were put wrong on my tires and caps for the air are missing. Also the levels of all my liquids they were supposed to check were not where they are suppose to be at.

Ferrell Conyers provided great service and was very patient while we looked at several cars. We appreciate the great customer service from Mr. Conyers. Great guy. Love the new car we were able to purchase

As always, service was excellent. Kody (like all service providers at Hendrick Toyota), was very courteous, and extremely helpful. It is a welcome change to go to a auto service department where you are treated with with respect, and feel like you are dealing with a trustworthy company.

Sales Department is friendly, low pressure. Service Department is great. I brought my car in for maintenance and didn’t have an appointment. I asked if they could get my car in telling them I only had 1hr. 30min. Before I needed to to be at another appointment. Not only did they have my car ready to go within the time I allotted but they even had my car washed. Unfortunately 15 min. After I picked it up it started to rain. Oh well it was clean.

Professional and fast. If you need your car tune up highly recommend visit.

Great service department with great friendly staff . The only thing I see wrong is that they to inform people of how it’s going to cost for the work they are planning to do before they get finished.

We are visiting Charleston from Harrisburg, PA. While here the display on our new 2018 Highlander started cycling through a warning re: checking around the vehicle when the camera showed pictures. I brought it to Henrdicks Toyota. The service advisor George Sando, was very helpful. It turned out the system needed an update but it took the tech several times for it to install. Since then it has worked perfectly. George and the tech, whose name I’m sorry to say I cannot remember, were very polite and helpful. I would be glad to bring my car back if I’m in the area and need help. Thank you George.

Auto Nation Nissan sales team is awesome! I bought a Nissan Altima and there was no pressure. The finance team, sales team and management makes you feel like family. Dr. Phyllis Porter

Top Notch Professional Organization. Had my Sequoia in for an odd issue involving the ABS wire harness. They were able to locate and repair the issue that another shop was unable to take care of after 3 visits there. George followed up every day and kept me informed of the progress.

My daughter bought car here and great service nice employees I recommend this dealer

Chris Pugh went above and beyond for me. He's awesome! Thank you Chris!

Everyone was very helpful and welcoming with great prices and fabulous customer service. I give them 5 out of 5 stars

The customer service at Hendrick Toyota was great. The salesman that I was working named John was professional and gave me great insight about the car I desired. The finance manager, Jordan Baylin was helpful with my financing situation and professional as well. All of my past cars have come from Toyota and I love Toyota cars.

I purchased my vehicle out at Henderson Nissan 6 months ago. It is too far for me to drive for service. So I decided to got to auto nation Nissan. I spoke to Ron on the phone and he treated me as if I purchased the vehicle from their dealership. He set me up to come in the next day. They had my car oil changed and checked a few minor things on it. Washed it and had it ready to go in under two hours. These guys are great. Ron is awesome. Very pleasant and professional. Thank Ron and auto nation Nissan.

While we didn’t end up buying a car today, we went in to get an idea of approvals and an idea of what car we could even get into. Mitch was honest, helpful, and upfront. They didn’t send our credit off to 10 different banks like other dealers. They did one pull, to tell us exactly what we could get into. I really appreciate the service, and will be back to purchase a car soon.

Booked in here to get an oil change while we were on a road trip from Edmonton. Chris was amazing. Took fantastic care of us. We weren’t sure how our warranty would carry over but he took care of everything for us. Great guy and great shop!

Sales department is Professional and listens to the buyers needs. They take care of you from beginning to end. Very pleased all the way around!!!

Omar at Auto Nation Nissan on West Sahara Ave. in Las Vegas provides the absolute best service and has for me for years. I am recommending an immediate raise in pay and promotion for him. Omar is awesome.

Every time I take my rouge into autonation Nissian I am very pleased with the service and customer service. All of the agents in the derive department are friendly. I usually see Chris Toth who always goes above and beyond for me. I wouldn?t take me vehicle anywhere else.

My interaction with the personnel was very favorable. I was met in person by my assigned agent and had all services and costs explained in full

Service department is second to NONE!!! I absolutely wouldn’t take me car anywhere else. All the the employees are friendly and knowledgeable. Chris in the service department is the best!! Always makes sure my car gets the exact service it needs. Any employee I have had the pleasure of interacting with has been delightful. I would recommend this shop for all you’re Nissian needs!!

They help me choose a car to fit my budget and made it very easy. The staff is friendly and kind.

went in for a tire puncture and windshield wiper replacement, $69! no fluid top off, windshield wash, labor for 30 minutes $52!! will not be back:(

Service staff make the experience sooo easy. Check in is always quick, and the waiting room is comfortable with beverages and charging stations.

5 Stars??? Why can't I put 10 or even 20 stars! This dealer ship goes above and beyond. Farrah was our dealer we dealt with to purchase the car I've been searching everywhere for!! Not only did I find the car I've been searching for, I found amazing customer service. I'm from Albuquerque New Mexico and found my 2016 Scion FR-S Special Release 2.0 online at their dealership. Most dealerships were advertising the special release series and it wasn't. So I called the dealership and Farrah picked up and she said "i'll go take pictures of it immediately" to let me know it was the series I've been searching for and it's a manual transmission too!! I was ecstatic when i got the pictures! I then let her knew I was from out of state and needed to fly in to see and purchase the vehicle. Once she knew how much I loved and wanted this car she got the approval from corporate to fly me and my significant other out there on the dealership's dime!! It was a last minute flight too so it wasn't cheap. When we had finally landed in Vegas, we got a Lyft to the dealership. As I pulled in I saw my Special Release 2.0 FR-S (That beautiful Lunar Storm color glistening)!!! Oh did I also mention Farrah got me approved with a killer monthly payment and 5.9% interest before even going out there?! So all I had to do was check and test drive the car then sign the paperwork. It was the easiest and most fun car buying experience I've ever had! Plus I now have the most beautiful car! Thank you Farrah and everyone else at First National Autos for this experience. I would recommend you to everyone and anyone. Also don't forget to ask for Farrah if you do go. You won't be disappointed!

outstanding! went as I had hoped it would :)

Sales persons were informative, helpful and not at all pushy. A welcome change from past experiences. Only negative was that after deciding on our auto, for which we were paying cash, we had to wait for well over an hour for a finance officer to be available to finish the transaction. Once inside his office, it went quickly, but they should have more people available to expedite this portion

Always prompt and very caring service.

Ask for Stacy :)..........

Ron at AutoNation Nissan on Sahara is the Best! The wait was not long at all and he delivered on the Service bigtime!

I was very pleased with the speed of my repairs, the attention to details, the communication throughout the process, and the friendliness of the staff.

I have purchased several cars. After "fighting" with dealers to try to get the best price, and then NOT knowing if I got a good price or not I decided to go to AutoNation Nissan. Their fixed price saves a lot of time and haggling. Only issue I have is the Finance and Insurance Department is NOT one price and they will try to make as much money as they can on the after the sale issues. Also my wife and I were called back into the dealership to initial some finance papers and when we got there our original Finance Manager was off for the day and the Manager could not find our paperwork which caused us undue waiting time while they had to prepare new paperwork.

We are from out of town and had been shopping online for a 12 to 15 passenger van. We stopped by this dealership after having a few rough experiences with other dealerships in the area. Little did we know that this was the exact dealership that my sister had stopped by a week earlier and test drove a Nissan NV for us. They were able to quickly put together an even better price for us and match the interest rate we were pre-approved for. We were happily on the road in a few short hours. Thank you David and the rest of the crew that helped us. The kids enjoyed the cookies! PS...My sister was also impressed with the service she received from AutoNation while shopping around for us.

We are from Alaska and needed to buy a vehicle fast. They were able to bend over backwards to help us get on the road in a few short hours. We bought a Nissan NV 12 passenger van. They even held onto one of our seats so we could fit all of our luggage in while on vacation and then we picked it up later.

Great dealership! Ricky in service is the best! They are prompt, courteous and the time they tell you is accurate! So happy with my Rogue!

Professional, courteous, service. I renewed my Nissan lease with Auto Nation. The whole process was thorough, and quick. The Auto Nation Team was professional and provided guidance through the whole process.

After some very sad news that my transmission had failed... I was now shopping for a car that I was not prepared for. But thanks to Ellis, who was kind , patient, and understanding with me ( thank you Ellis from the bottom of my heart) , I now have a new car with a payment I can afford. He went over and above what would be expected from a sales rep! I highly recommend AutoNation.

Stacy was great! Loved our experience, will definitely be back!

They do not have special discounts for teachers but because the salesman and the finance officer love teachers, they squeezed in some additional discounts and perks allowable! I had visited other retailers prior to visiting Autonation Nissan as I was looking for different options that would give me the car that fits my needs and budget. In fairness to all the other agents, there were those who took the time to email or call, only that the price on the vehicle that they had was not within my reasonable means. AutoNation Nissan happened to have the best deal for me at this time and Casey Peterson explained to me all the options on the trim, the payment and also colors. Since we were tight on the budget, Casey was able to squeeze in some perks and discounts. In addition to that, Aaron Sanchez was also amazing. Thank you!

Brought car in for Rear air conditioning problem. (Doesn’t blow when it goes above 60). They couldn’t find the problem. Gave me the car back without the fix.

Kudos to Andrew Evans, Service Consultant. My car was serviced promptly and it was ready on time!

Omar poor, service rep, is the best I’ve ever come across.

We flew from CO to purchase a truck from AutoNation Las Vegas, best car buying experience I've had in 20 years. Staff was down to earth and not pushy, Chris & Steve didn't play the whole "I gotta fight the evil-money-grubbing boss bit to get you the best deal" and Dejuan wasn't pushing the aftermarket deals down our throats like I've seen before.

My entire time there from beginning to end David made sure that was taken care of. I went with one car in mind and left with that exact car!!! The entire team at AutoNation Nissan worked diligently with me when I had lost hope they made miracles happen. I will never purchase car from any place else.

Very good experience with repaired with the Nissan dealer.

went in for recall repair and oil change. Omar was great

Ron was an excellent service advisor. I will definitely return to have my car serviced.

Best service on your Nissan!

STAY AWAY FROM THIS DEALER!! Worst customer service and rude! Our car was totaled in June and so we had to cancel our vehicle protection plan. They promised our bank will be issued a check in 8-10 weeks. Its been more than 4 months and we have called numerous times and they hung up. My husband has gone to the store to ask about this multiple times and they keep on saying a few more weeks. SO FUNNY THAT THEY CAN TAKE YOUR MONEY IN LESS THAN an hour but it takes them half a year to give it back to you. WONT RECOMMEND TO ANYBODY going here!!!

This was the most awesome buying a car experience i had. Steve found the perfect car for me and i love it. Process is super fast and fun. Highly recommend!

Always a good experience taking my car for service. Never been pressured to do anything that can wait.

My service advisor was Chris he’s very nice I appreciate it very professional thank you

We were verbally attacked by three service reps (Ricky Clark, Blake, and Chris) and almost physically assaulted by Blake, who stood face to face with my husband, threatening to beat him up... all because we gave Ricky a bad survey review. They retaliated by keeping our car three days, not recognizing the problem, diagnosing something completely different, denying us a rental car, telling us lies, keeping us on hold... waiting for managers that were not even on the premises, and finally telling us to pick up the car and go elsewhere. They made it clear that our bad review had caused them “thousands of dollars” Ricky made it clear that they did not need our business and proceeded to kick us out, as if he was the owner. When we asked to speak to the manager, Ricky and Blake made it clear that their manager (Zane) supported their behavior so we would, in essence, be wasting our time. I’m not sure who reads these reviews, however, I want to let you know that this service team seems to make it a practice of ganging up on clients who give honest reviews ( in our case, it was one bad one in three years of service), It appears that they threaten them, demean them, assault them, and essentially bully them out of the service department... without servicing their car. We will be speaking to the service director soon. We will also be contacting whomever sends out those surveys and make them aware of what is happening. This service team let us know that our survey responses were shared with each one of them.. with our names, our responses, and all our information. They used this information to harass us, mistreat us, and we’re on the verge of beating us up... I’m certain they can review cameras to verify that this is true. This has to stop!!! West Sahara Location

I came in on a Friday afternoon, with expectations of being in the waiting area a couple of hours since it’s Friday after and everyone preparing for the weekend. To my surprise, I was in and out in under an hour and received 5 star service the whole way through the process of having my car serviced. I will. It hesitate to bring my car back to them

My car was towed there after breaking down on the freeway. They kept me up to date on the warranty approval process and gave me a realistic timeline of when the work would be done. I decided to have them do additional work because of the great customer service I was receiving.

No complaints at this time - Recall work was done as well as other services.

My service tech, Ron, was great at follow up of phone calls, if I left a message, he immediately called me back. Offered me a discount on my brake oil change, which is a good thing to do, and keeps my business there instead of going elsewhere......and I am hopeful he keeps up the good work and get me more discounts in the future.....sometimes, when you're on a tight budget, it's nice to have someone who seems to want to help you, which is hard to find in some dealerships. Good work, Ron! (Dealership needs to have better training for their shuttle driver, but after I abruptly yelled at driver, he was more cautious, respectfully)

Excellent service and done in a timely manner. Omar Pore is the Service consultant that I ask for on my service visits as I am always pleased with his professionalism. As well, the gentleman that greets me when I drop off my car is always so courteous and pleasant.

Constantly sends me emails meant for someone else, doesn't provide a link to unsubscribe

Well I don’t have any problems thank god. The staff is always nice. And the service department always wailing to work with my schedule, thank

I always come to this location for all my car repairs. I’ve never had an issue here. The location is great and the employees are helpful. Ask for Chris in the service department.

Ron is excellent! I always think that I'm paying to much for services but it was well worth coming into Auto Nation. My car feels like a new car again. Thanks for all your help.

Very courteous. My go to place!!!!

I hate buying cars, salesmen are so condescending,,, not at Autonation Nissan,,, I was taken there by daughter and friend,, I had no intentions of buying,,, ended up buying a Nissan Versa. treated me like I was a person. they financed me then called the next day to come in they found a better deal for me. Danial Lopez was super nice and no bull which I like,,, John in finance was easy to understand... Thank you for helping me and making this experience pleasant. cheryl b

Hey everyone! If you’re looking for a dependable place, a place that isn’t going to charge an arm and a leg but will still do exceptional work, AutoNation is that place! I trust them with EVERY maintenance request my Altima may have, they are friendly, efficient and I’m out of the door fast to enjoy the rest of my day! Chris took care of me the last time I was there, and I have to thank him personally for the great work he did! Thanks for having my back AutoNation!!

Called Nissan to have a key made for Armada. We were given a noon appointment at the Sahara/Decatur location as they had the key. Sat there for almost an hour before I was told they don’t have the key in stock and it had to be ordered and prepaid. I don’t understand how an appointment can be set up not knowing if you have what you need.

No Free snacks at this time while I was waiting to finish the service of my car. I was waiting almost 3 hours to fix including recall problems.

I finally purchased the Handayi Accent from auto nation Nissan after a week and a half of waiting on a car from Auto Nation USA. I explained that the reason I didn’t get the car I’d been waiting for was because during the test drive it started shaking and the check engine light came on. Well, fast forward to the day after I purchased the Handayi and the check engine light comes on. Not even 24 hours after leaving the dealership. I take the car to autozone and got a code for the problem. The dealership gave me a different code until I showed them the report from autozone. He attempted to give me tips on how I should drive the car with such problem. Lol. I then asked if they would fix the car and after some thought they agreed. The sales man returned with an “inspection list” that was supposedly done on the car before putting the car up for sale. The salesman asked for my signature and stated that I already had a copy of such paper but I still requested a copy. I go home and check the copies of the documents I had and an inspection form wasn’t there. The bottom line is that this salesman and dealership will do whatever it takes to make a sale.

Consitent excellent service. They go above and beyond to accommodate my disabilities. I've had years of good experiences.

customer service should CONTINUE after the sale, not STOP. I have numerous very small items, but nonetheless worrisome and no response from anyone.

Diego Martinez was wonderful! This dealership is low pressure and very attentive. We would definitely recommend them to anyone in the market for an Audi.

I bought my Nissan Versa a few years ago from this dealership and was impressed with the buying process. I wasn't pressured into buying my car and they respected my need for a couple of days to think about it. Since then, I have also gotten my car serviced with them. My service advisor, Andrew Evans, is very helpful and knowledgeable. He explains everything thoroughly and ensures that the service is done correctly and efficiently. I will never go anywhere else and I always recommend to my friends and family.

I have been taking my 2009 Murano to this location since moving back to Las Vegas. Why do I drive 25 miles across town for service and repairs rather than staying on my side of town? It's all about the service and their attention to detail. My service reps, Frank and Omar are very attentive to my needs and schedule.

Ricky did a excellent job helping me with my service for my car I would give him a 5 star service for sure I'll be going back.

I had a warrantee repair of the back gate motor. When it was finished the first time, it wasn't complete due to the service tech breaking a trim clip so the interior panel wasn't locked in. I was told I HAD to pay the deductible because the motor was replaced. Upon further inspection there were large gouge Mark's on the upper and lower trim panels in the back of the car where they were removed. When it was put back together, it wasn't done correctly, the plastic was outside of the weather stripping. Both of the cargo net clips were missing as well. After complaining to the service team leader parts were ordered. When it was taken back to be repaired it was 4 hours before I was told it was the wrong part. AND that they were now going to replace the upper trim as well. I was 1st told there were no rental cars until they decided to keep my vehicle for 4 days and a rental appeared. After 4 days the car was FINALLY fixed. I went to this location because I despise one of the other dealers in town as well. Now it's a toss up. Doesn't seem like there is much quality control checking being done when repairs are being completed.

made an apothecation for a week, because I did not have much time on this day and I had to change the oil in the morning. I arrived on time, but said I had to wait 3 hours, which I did not have. I consider this approach not professional. The worst service is Nissan that I saw. And I travel all over the United States and was in many services of Nissan. Very bad guys!

Everything was really good with the exception I was supposed to be picked up at the airport. The courtesy driver was not there and it took me 3 hours to get to Nissan and cost me $28. I was not happy about that.

Very nice people......but I missed the cappuccino machine.

I'm a handicapped Vet and the service dept. bumped another service so they could do the recall on my Rogue and get me home in time for my treatment. Excellent service. Casey in internet sales is the best. No pressure and he actually listens to what you say. He takes all the time you need to figure out what you want and how to best make it happen.

Bad experience on my Tanaka recall... appointment was set weeks in advance communication prior to appointment between dealer consumer was ok. When the day came they took my car in.. hours later they called instructing me to pick up my car and return when part is in... ????? You want me to drive an unsafe car??? Nissan dealer did NOT set me with a rental for a mistake on their part rather directed me to call an 800 number for me to explain... POOR customer service... ticket writer Andrew Evans... manager Zain Engineer if this name is even real!

Great service. I will certainly have my car serviced here in the future.

I took my car in for regular servicing. The service was polite and very expedient.

Just bought a car there. Great deal! Great service! Great interest rate! I love my new pre-owned car.

In the market for a new car, shopped on line to narrow down my choices. I found a beautiful new Nissan Maxima Platinum on line, drove two hours to the Dealer, found it was exactly as presented online and made a decision to buy within ten minutes of the test drive. Very happy, and did not have to go through any "switch and bait" bull manure.

I took my Titan in for service with 165,000 mile on it, it had not been serviced in about three and a half years, it was the first time I'd ever been to AutoNation I was expecting to pay a lot more than I did. I had everything from a tune-up transmission service rear end service and a few other things done to it. When I got it back the bill was over $500 less than I was expecting to pay. I would highly recommend this dealership to any family or friend, the honesty and great service that I received goes a long ways with me.

My experience was good although there were some things that were missed that caused me to have to come back. Questions that should have been asked in the beginning were not asked and I just received a notice from my trade in that my car payment is late. This should have been taken care of.

Needed an Oil Change Ron Was Welcoming....Took less than an Hour I will return!!!

I purchased my Nissan Maximum from AutoNation Nissan about 4 years ago and they've treated me better than I could've expected. Every time I bring my Maxima in for ANY service they roll out the red carpet for me. I will NEVER go anywhere else and strongly encourage you to bring your Nissan here, even if you didn't buy it at AutoNation! I will continue to purchase from them b/c unlike other dealerships, they take care of you LONG after the sale! Make sure you ask for Christopher in the service department, he is the BEST!!!!!!

Very friendly and Chris was very effective in getting the job done.

Brought my vehicle in because I had concerns about a couple of things. They put my mind at ease and checked everything out to my satisfaction!

Took 2 hours for replace butteries other than this every thing is A ok

Great Service! Didn't purchase my vehicle at this location yet I needed service and the accommodated me.

My transmission went out on July 3rd late afternoon, I had the car towed to Auto nation as opposed to Planet Nissan where I bought it, because its closer and have always liked their service department. Found out the transmission needed to be rebuilt Thursday late morning, the service person Frank got authorization from nissan to do it under warranty and I picked it up Friday afternoon, so far so good. gary

I had a problem with my car and the service department took my car in with out the appointment. I was in and out in less than an hour.

Andrew was helpful n assisted me professionally. Car was done in a timely manner.

Excellent customer service , great people , definitely I recommend to anyone no question ask , thxs for everything

I had my regular oil change yesterday. My appointment was at 8 am. I was there by 7:50am with my daughter. I showed up early because I had to drop her off at camp at 9am. Figured oil change can’t be longer than 40-45 min. They checked me in pretty quick. At 8:45 I was checking on my car and the guy said it should be done in a few minites and asked me if I wanted a car wash. He let me know car wash takes an other 20 min so I thanked him the offer but opted out. At 9:15 am I was checking on my car again and figured they must have taken it to wash anyways. He said oh your car is done in a sec. 9:30am my car was done. No wash, cover papers and foils were left inside my car that I had to clean out. Slowest oil change I had ever experiwnced in my life. Almost 2 hrs. Probably will not return to this dealership.

Bought my frontier pro 4x here. Really great staff. Worked with me every step of the way and I was being difficult requiring a low monthly payment for the truck. After some time they made my low monthly a reality and I put ink to paper. The service department is great also. I’ve worked with Blake and Frank for any service for the truck. Both were knowledgeable, kind, and did great work. Overall I’ve been very impressed with AutoNation Nissan on Sahara.

Positive experience over all.Very simple process for myself. Internet pricing is what was best. David gave me bottom line numbers. No hassling. Excellent.

Showed up at the dealership at 7:30am for its 20,000 mile service. Should have been fuel filter change, and break fluid flush. That’s all I was told it needed. The did an alignment to my truck and messed it up the tried to fix it 3 different times throughout the day, in all was there for 9 hours , finally I was told to drop it off on Friday and “ they would try to get to it before the weekend”. The service manager was a total jerk! I I will not EVER spend another dollar with Nissan because of this dealership! Worst service ever that’s saying a lot when Nissan dealerships in general are horrible. Save your time and money and do not go to this dealer. On a side note they did refund my money. Although I do feel I shouldn’t have payed for their mess up

TRUST THE REVIEWS THAT SAY DONT BUY FROM HERE! ITS TRUE! do not ever go to this place! dont buy from them dont have lunch with any of these terrible [non-permissible content removed]! how do you "sell" someone a vehicle, tell them it's approved w/$2000 to pay off the vehicle that was a total loss then after a week and a half call me up and lie by saying "we've got a deal on nissan altimas & we can get you into that w/a lower payment". the finance director jessica & ryan m. are total waste of human life! you both knew my situation & you looked me in the eyes and lied to me! theres a special place in sewer systems for these type of people! Then I get on the phone with the manager and he has no empathy & tells me that if I don't have $1000 to get the car then bring it back! THE WORST IN THE COUNTRY! They came and got the vehicle and caused me all kinds of hell!

TRUST THE REVIEWS THAT SAY DONT BUY FROM HERE! ITS TRUE! do not ever go to this place! dont buy from them dont have lunch with any of these terrible xxx's! how do you "sell" someone a vehicle, tell them it's approved w/$2000 to pay off the vehicle that was a total loss then after a week and a half call me up and lie by saying "we've got a deal on nissan altimas & we can get you into that w/a lower payment". the finance director jessica & ryan m. are total waste of human life! you both knew my situation & you looked me in the eyes and lied to me! theres a special place in sewer systems for these type of people! Then I get on the phone with the manager and he has no empathy & tells me that if I don't have $1000 to get the car then bring it back! THE WORST IN THE COUNTRY! They came and got the vehicle and caused me all kinds of xxxx!

Customer service excellent as always. We feel at ease at the facility. Know our car is taken care of.

I leased my 2018 Rogue SL last week. The entire process was simple. I did all my negotiating online and via email before stepping foot in the dealership, including my trade. Autonation gave me more for my car than any other dealer. In fact it was well over the KBB trade value. Casey was awesome to work with. I’m in sales myself so I appreciate someone who isn’t trying to push me into a product. My fully loaded Rogue far exceeded my expectations. I love this vehicle!

AutoNation is a excellent place to purchase a car. We just stopped in to see what they had, and fell in love with a Murano. Our sales person was great, Lenny Duval there wasn't any pressure and he was helpful and friendly and he was able answer all of our questions. When we picked up our car Lenny showed us how everything worked. If you visit Automation Nissan on Sahara in Las Vegas N.V. call Lenny Duval. LOVE OUR MURANO.

Kelly in the pets section went above and beyond tris morning to ensure I got the parts that I needed to get back on the road. With a road trip to out of town tomorrow to drop off the kids, she really helped resolve my issues. Thanks Kelly, keep up the good work.

Always a great experience there! Nice and friendly.

Top notch service! New mom who has little time for an oil Change! They had me in and out!! Thank you!!

The service department at this dealership is AWESOME! I live in LA and travel to Las Vegas several times a year. A few months ago I came upon this dealership for the first time when I had an overheating problem. Frank was amazing. Never experienced this caring service. A couple of weeks ago, I had a battery problem during a trip to Las Vegas. I thought it could be serious. When I remembered I could take my car to AutoNation Nissan and Frank, I felt comforted and the panic left. I called the next morning and Blake answered and told me he could fix my problem by noon, when I had to leave for a meeting, and they did. I called AAA and they started my car at my hotel and I drove to AutoNation Nissan Again, Frank was awesome. He assured me the battery was the only problem I had. He went through hoops to get the information on my battery from my Nissan dealership in Alhambra, CA so the battery could be prorated, as I did not have the information he required on the battery papers in my glove compartment. I was charged only the prorated rate for the battery and very little for installation. At noon he told me I could leave as the job was done and he would get any additional information he needed to complete the paperwork after I left, as he knew I had a meeting to attend soon. He couldn't have made the experience nicer or easier. While waiting, I was in the comfort of an air conditioned waiting room equipped with television, complimentary gourmet donuts, bottled water, coffee, tea, hot chocolate and magazines. What a relief that Frank and AutoNation Nissan are available to me when in Las Vegas with a car problem. They are the BEST! They really care about the customer first and helping them. PS: And Frank has the cutest little boy--I asked about him and Frank showed me his photo and a short video that was so cute it brought tears to my eyes.

I had an appointment for a recall on my Nissan Rogue, unfortunately I was running late - My husband and I was helped by Chris. Although I was late I had an appt at 1:00 and Chris made sure I was out of there on time. I do appreciate the great customer service I received from Chris - and his effort to go the extra mile and taking into consideration my other appt. So, with that being said KUDOS to you Chris I hope all Nissan customer can have the pleasant experience I had Saturday!!!

Ronald in the service department is the best! Came here to get my car fixed and serviced and he was so nice. He listened to what I had to say as well as my concerns. He made sure I got into a loaner as quick as possible so th as t I was covered. He also took the time to personally check on me and how things were going even when he was on vacation.

My partner and I purchased our 2018 Nissan Rogue back in late February and we couldn’t be more happy with our purchase! Truth be told Nissan wasn’t even on our radar, we were originally extremely interested in the Honda CR-V, but we weren’t necessarily happy with Honda’s customer service and they weren’t really willing to work with us. So we randomly stopped by Nissan on a whim one day. This is when we met Javier and we both immediately were drawn towards him and his upbeat goofy personality, he was eager to help us and not in a pushy way (which really made the difference). We ended up coming back a couple days later and purchasing the car. If it weren’t for Javier’s customer service, we probably wouldn’t have even gotten the car... but we are definitely happy that we did because we love it!

I bought a used Nissan here, paid cash. The salesman and manager called me for a few days following, asking me to return the car or pay more money because THEY made a mistake in their listing information. I already registered and insured the vehicle, which is obviously not refundable. I found out later that they sold me a vehicle with recalls, but would do the repairs for free. When I arrived for service drop off, 3 tech's circled my vehicle and complimented my exterior changes and were dancing to my music I had playing. This is all recorded on my dashcam. I was told to turn everything off and hand in my keys, whoever made my appointment pulled the sales record and had the wrong VIN on file so I had to correct that, they would call me when it's ready for pickup. When I came back that evening, the car drove the same, I couldn't tell a difference in handling or ride quality while on my way home and turned on my stereo. 3 door speakers had no sound and my 2 tweeters were making a thump/click noise. Sound only came from my driver door speaker. I contacted the dealership when I got home, and I was told to contact the service dept manager next business day. When I called back, I spoke to 3 or 4 people that day, all claiming that my vehicle is old and probably arrived this way. (Apparently my dashcam footage upon drop off isn't enough to prove otherwise....?!) Suddenly no techs claim to have heard my stereo when I pulled in (then why do I have footage of them dancing next to my car?) They insist that my repair has nothing to do with electrical, even though my factory service manual shows wiring in the area. I was told that I would have to pay for diagnoses of my audio electrical so they can verify that it isn't their fault, instead of them quickly checking the area they worked on for free. After I refused to pay for their mistake, I was treated quite rudely by management and told there's nothing anyone is going to do without first paying for diagnosis, and I haven't received any follow ups online or through customer service.

Always get great service here, Frank is awesome! The sales staff especially Javier is great! In both Service and in Sales they go the distance for their customers! Would not do business with anyone else anywhere else!

Always have a good experience There When I go, friendly people and I bought the car there far lower price than other Nissan Dealers.

Came all the way from Oregon to checkout and purchase a Nissan nv2500 high roof van that we saw online at AutoNation. The dealership had a knowledgceable and intelligent young man pick me up at the airport and take me to the van. I could go on talking about all the details, but like the time it took to do the transaction which was short and sweet Ill sum it up by saying the whole experience was excellent from the time I got in the car at the airport to the time I got on the road headed back home. Special thanks to the salesmen, you know who you are, thank you for a friendly attitude and professional service, we look forward to seeing you next time!

Easy to get an appointment, repairs completed the same day.

From start to finish auto nation was incredible! I had seen a car I liked online and called and spoke with Kevin Jones. He was the least pushy, sweetest and most helpful car salesman I have ever met! We took my Nissan Rogue for a test drive and it was great and I ended up buying it. While I was waiting to finish paperwork, I was treated by family by all the guys that work there. I honestly felt like I was hanging out with a bunch of friends and not buying a car! Highly recommend auto nation Nissan and LOVE my Nissan Rogue!!!

I come to Autonation for everything. My advisor is awesome! He went out of his way to drop my vehicle off at my job. His name is Chris. Check them out!

I love the great service I get from Omar at Autonation Nissan Las Vegas. He takes his time explaining what my vehicle needs and what can wait. He is honest and can be trusted! Ask for him!

Great customer service. Our sales man was very patience with us. This was my second time purchasing an auto with AutoNation Nissan.

My entire experience at Autonation Nissan on Sahara was wonderful. I was assisted by Marty, he was referred to me by a friend. He made the process very effective and efficient. I love my Rogue and have been recommending to my friends already.

Overall was good experience . Nothing more to say. Wish I gotten email reminder or call that my oil change was overdue

We had Ronald Sharp help us and we rated him an A. He was nice and professional and helped us with every thing.

Frank is an awesome service advisor. The best they have there.

Excellent customer service and repairs done fast and efficient as always.

Transmission oil change is the service I came in for, one of the most important services to obtain & I woulldn't have gone to anyone else but the primary company of my car brand. I'm glad I came to Nissan on Sahara. After being directed to the service area I walked into the doors of very helpful gentlemen. I initially was suppose to talk to a Andrew but he was on the phone with a customer. The gentlemen beside him were on top of helping me. After waiting for Andrew, a RONALD SHARP got me started checking the car and my information. The process was simple, smooth and executed . I then went into the waiting area, very comfortable, water to take, coffee. My service to about an hour and a half about the time I was told. Ronald came back explained to me my charges I understood & I was told that my car was being washed. I was very happy about. I would definitely come back to Nissan again to Ronald Sharp. Great customer service, service provided is great my car is running smoothly. Glad I got a Nissan.

I love this dealership, from my car purchase to my maintenance services. Andrew Evans and Rick Ng were great during my last maintenance service. I always feel like a VIP with AutoNation Nissan every time. They provide quality service and detailed explanations that I feel comfortable with.

Always pleasant. Andrew is always so kind and helpful with any questions I may have.

ron sharp at the service dept is very helpful and friendly...

I could not be happier with our first experience with the service department! I was very with all the help the service department gave me. Mr. Zion Engineer went out of his way to make sure my car was fixed and fixed right at a price that made me very happy. I would take my car back anytime I have anything wrong with it. I trust the people at AutoNation.

My car battery was damaged and I was concerned about getting a new one. When I called Nissan and explained my situation, Ronnie informed me that my battery was still under warranty and would be replaced free of charge. The process was quick and painless. The service was friendly and Ronnie was very helpful. I was very pleased with the service.

Frank Hughes did a great job as usual. Very Helpful and thorough !

A most pleasant experience buying our new Murano from David Froemming...no pressure but very knowledgeable and professional. We will be back!

Everything was perfect.. Everyone was very helpful.

Sales lady good job but finance manager not sure he add 3 months more to my contract and over 3000 dollars for extended warranty. No good.

David F. was great to work with. Manager Delilah and Finance Manager Jason were helpful. Delilah, the Manager, wanted me to be happy with my purchase. The dealership provided the entire history and maintenance of the car and the no haggle price. I highly recommend.

everyone was really nice and only took an hour and a half to Service my 2015 Nissan Leaf.

I have never been treated with such respect and courtesy I I am overwhelmed well please with sales Finance manage Jason/ sales Dan who all too time to meet my needs and have me organizing and clarity and good care and time to show me how to operate the special amenities to get the most out of enjoying my new car

Had a wonderful experience at the Nissan dealership. Ron Sharp was so helpful in the service of my Nissan Sentra. He was extremely friendly and so helpful in getting the right service for my vehicle and I appreciated the great discounts in prices he gave me. I would definitely recommend Ron and the W. Sahara Ave. dealership.

They are always friendly, it's easy to set an appointment and they have you in and out pretty quickly

Vehicle repair was fast and reasonable, service advisor very helpful

We could not be happier with our first experience with the service department! We pulled up and Rick Ng immediately met us to take our information. He led us to the waiting area that was clean and inviting with water, coffee and donuts. The car was ready exactly to the minute of what I was quoted. And washed too! Great job Auto Nation Nissan. Thanks for making me feel like a valued customer. Too often with your competitors once you purchase a vehicle you become a statistic.... not here!!!! Thank you thank you thank you!

Andrew is my service advisor and he always does a great job getting me taken care of

OMAR IS A VERY GOOD PERSON ANS SERVICE WAS INCREDIBLE THANK YOU FOR FIXIN MY VEHICLE WITH A GOOD PRICE AND HONESTY.

After looking at their 2016 Dodge Charger came the numbers. Oh the dreaded numbers...Delilah never even considered my offer. She shop's me right out the door. I felt disrespected, embarrassed and very angry that a sales person would do this to me. Then I under stood when the GM contacted me and asked me about my experience. I just had to warn other buyers about the very bad customer service. Please consider other options when looking for a car.

I love this dealership! I have not bought a car from them yet but their service department rocks! The service advisors are all friendly, helpful and knowledgeable! Ricky Clark always takes great care of me! I would highly recommend them!

VERY HELPFUL AND SERVICE WRITER WAS THE BEST. REPAIR WORK WAS DONE IN REASONABLE TIME.

We are so pleased with our entire experience at AutoNation on Sahara. Our salesman Casey Peterson was an absolute pleasure to work with, and we would highly recommend him. Everyone we came in contact with at this dealer were very friendly and easy going. They met our price with no pressure. They also went out of their way to satisfy us with a particular request.

Very fast professional and efficient. If you want great service Dejuan is who to go to, he actually cares for the vehicle you will buy and work on your budget.

they are very professional and great service as usual

This was my first time at this Nissan dealership, went in because service engine light was on and previous recall notices. Dropped car off and shuttle broght me home and picked me up 5 miles away. The service Technician Chris was friendly and informative and repairs were done on time as stated. Great experience!!

Advisor was courteous and professional at his job.

The entire buying process was extremely pleasant and the Salesperson was extremely helpful and knowledgeable about the vehicle. Would definitely recommend this dealership to friends and family.

Chris was honest and hopefully when we went in for an oil change and battery replacement. Even though I had someone check the battery they did a double check and made sure I’d be good to go. They didn’t try to upscale or tell me I needed hundreds of dollars of work. They worked quickly and efficiently. I had my car back a hour later, during the week of a holiday. Thank you Chris and Autonation Nissan service department!

excellent service got my car back very quickly service was awesome

Chris at Autonissian in Sahara and jones is amazing, caring and ensured I got the best and fastest customer service and repair

I went in for recall work, which was done acceptably (to my knowledge- no real way for me to verify), but they also did an inspection (without informing me or asking approval) which evidently involved disconnecting the battery, removing all radio presets. They did ask if I wanted a car wash, which I declined, but they performed anyway. My biggest disappointment was the fact that they did not inform me that my vehicle was missing a large skid plate- some "inspection". A couple days later, I received an email claiming I had created an appointment for a future visit (which I did not do).

My service person is awesome, his name is Andrew..he never disappoints,, his professionalism is beyond my expectation..

Zain and Blake are the best. This is my second Nissan and I also convinced my boyfriend to buy a Nissan car because of the after car service. Zain provides very personalized service and ensures that his team does the same.

Great people to deal with. they went above and beyond.

I am a disabled who could not get a car from 4 dealerships until I got the great people at Autonation Nissan in Las Vegas. Even the general & financial managers personally helped me & thanked me for my service.

Frank, was wonderful as always. However, when I received my vehicle back there were sun flower seed shells on my dashboard, someone who had the car was eating them and spit it out and did not clean it up, I had to go to work so I had no time to turn around, I had to get it off myself, which was very gross.

We are always treated with respect and feel we have received good service for our car.

The process was smooth and I appreciate Collins who helped us make the right choice.

Working with Casey Peterson from the Sales floor took all of the frustration and anxiety out of buying a car! My husband and I didn't need to buy a car right then, so we worked with Casey to find our dream vehicle from another Nissan dealer and got it to Vegas at the right price with great Nissan financing (can't beat a 0% loan!). We had gone through a couple vehicle options, because we weren't sure whether we wanted the SV model or not, and getting the right color I wanted. My husband and I actually searched through a few Nissan dealers in California, Utah, Texas and Alabama to find the right price -- in fact, the other dealers were infuriating with their secrecy and games they play! Casey was super responsive to all of our questions and concerns; the selling price, packages, taxes/fees, and out-the-door price were clearly laid out for us -- and gave the best price we found. In the end, we were happiest buying from Casey! On the other hand, the Nissan finance managers that we had to work with to finalize the purchase papers and loan were quite annoying and dismissive - I understand they are not in the customer-serving role. Having to schedule with or get any information from the finance managers was probably the worst part about the car-buying process with AutoNation, but I doubt it would have been any better with any other dealer. At that point, you just wanted to get your car and get out the door. ...Unfortunately, a week after driving the car off the lot, we're still dealing with incorrect paperwork with the Finance Manager.

Service department as awesome, friendly staff and the gentleman that help me big Raiders fan like me so know I was in good hands....

I had the best experience buying my Nissan Leaf. Sam, bob and Raven took such good care of us. First time that I didn't encounter strong sales person, Sam was the best. I love my car it's perfect!!

I am a very satisfied customer at Nissan. I never go anywhere but Nissan Service for whatever I need in my vehicle. The service is very trust worthy. I am confident to leave my car through them anytime.

Very happy with the service I got at Auto National Nissan Las Vegas. I did not have to look for someone to come and help me. Duvall saw me looking around the cars and came to me. He was able to help me find my car after finding out what I was looking for. The process went smoothly and I left being a happy customer.

Chris is good on customer service. The only complain I have they kept my van for 2weeks coz the transmission didn?t come the first week and Chris didn?t even think of offering me a curtesy car since it?s under the manufacturer warranty it?s covered. I have to ask for me to get one.

I came in to have my vehicle serviced when the "check engine" light came on for the first time in 7 years since i first purchased the vehicle at this dealership. I come to have my vehicle serviced here about 95% of the time for general maintenance except for when i have to have my tires replaced or rotated due to the special performance tires on my vehicle. In my most recent visit and maintenance appointment this past week, I first dealt with Frank the service advisor who was very professional, courteous and very helpful. He informed me my transmission needed some work or replacement but that it was covered under warranty and that NISSAN would take care of the cost of having my transmission replaced. That made me feel at ease however i was still worried about not having a car for a number of days as Frank said they needed to keep the vehicle to do the work, especially after they already diagnosed the issue. I was thinking i had to call off work, lose some hours since i really needed my car to get to work. Frank said he would see what he could do, possibly get me a car rental in the mean time and he came through. I then spoke with Tanya who assisted me with the car rental at the dealership and she was just as fantastic and helpful as Frank was. Kudos to both Frank and Tanya, the Valet guy didn't get his name) for making my experience so easy and worry free. Nissan, Frank, Tanya, the valet guy and the mechanics that worked on my car...i thank you so much and will be returning more often due to your great service. My vehicle is running great by the way!

When I first arrived at the dealership I was not approach right away I don't know if this is something they do to make you feel more comfortable so I was set back a Little. So what I did is I walked into the dealerships and located a young lady who greeted me and said how May I help you from this point on this young lady knew how to assist me and looking for my new car she made me feel very comfortable dealing with the dealership

NOT KNOWING MUCH ABOUT CAR MYSELF THE CUSTOMER SERVICE I RECEIVE FROM NSSN WAS GREAT THEY WALK ME THOUGHT EVER STEP OF THE CAR WHICH MADE ME CHOOSE THEIR CAR SINCE I WAS LOOKING AT SEVERAL OTHERS CAR DEALER WHICH DIDN'T REALLY COME CLOSE

I was impressed by how well they treat their customers and Chris was just awesome! I will be returning.

Quick service and the people there are always nice and helpful!

Although I was upset that I bought a used rental car, they said "one owner", I am truly happy with the service department. Ricky, aka Cochise, aka lil punkin, owns his customer service skills. I felt that he took charge and went above and beyond to make me feel like a valued customer. My next vehicle will be purchased from this facility because of Ricky, he truly understands Customer Service.

Very frienly excellent costumer service. Hw knows his job great job

Frank is the man!! Very honest and is always there for me when I need help on my pathfinder that has given me problems in the past. If it wasn't for frank I would of got rid of the pathfinder but frank helped me through out the way to get it fixed. I appreciate his hard work..

Transmission issues.. they replaced. Under guarantee

Service Advisor Blake Bootsma-Alvare was professional yet personable. He took the time to answer my questions; he kept me informed. The waiting area was clean and comfortable.

Kevin Jones is great.. he had the EXACT vehicleready formebefore I even Got there.. I love my nissian Altima Thank you Kevin your awesome

This dealer is sendding letters saying that they need your car and that they have a special Trade-up program, also that the managers are authorized to terminate your loan or lease , no matter what you owe! IT'S ALL A BIG LIE. I went with my little baby, I was there for 2 hours and I lost my time, that letter its a hook to get you to the dealer. Im done with Nissan, Im getting a Toyota or any other car, there are lots of options out there that deserve your money, my time is gold.

My fabulous Altima, the second one I own, needed a repair job that was totally covered under their extended warranty. I was immediately taken care of with both the rental car and details of the work and when it would be completed. Accolades to both Bob and Frank, they got me back in my automobile and loving driving again.

Ricky provided excellent customer service. He understood my situation and went above and beyond to get me and my family in our car as soon as possible.

Frank and Chris are the best. I work with Frank from the Service Department every time my car has tl be serviced. He is sincere in making sure I get the best service. He and Chris work together to make sure your wait time is short.

Purchased a new Maxima in 2016 at that time I pre-purchased 5 oil changes. Took the car in Tuesday for oil and tire rotation and told them I was in no hurry and would pick the car up in a day or two. Got the car back yesterday, service writer was very polite and car was brought up rite away. My only issue is the tire pressure was all over the place. The recommended pressure is 33psi, i had one at 34, two at 35, and one at 40. I feel maybe it was a rush job since they called me an hour after dropping it off and said it was ready. When you purchase a 40k car and drop it for service, you should not have to adjust your tire pressure the minute you pick it up. Otherwise it was a good visit.

I went there for a simple oil change and Ron was the best he explained everything pricing and told me what I needed done next time I came in which is a wheel alignment .. Very Pleased �

I took my Nissan Frontier to the Auto Nation Nissan Dealer on West Sahara and Ricky, in the Service Department, was very professional and knowledgable in his dealings with me. This was for a "no cost safety recall" and there were no hassles nor were there any delays. I appreciate service of that kind! Thank You Glenn

It was easy to make an appointment, and to change it when that became necessary. The service representative was friendly, knowledgeable, snd steered me away from unnecessary work, poibting out other things I had not thought of. A slight inconsistency in the billing was cheerfully and immediately corrected.

I have been a car enthusiast all my life. I have owed over 130 cars since 1969. No I'm not a dealer, I just have a love for cars! I am a very demanding shopper, especially when it comes to cars! Casey was my sales person and he made the experience joyful and pleasant.

I brought my car in a few months ago for just an oil change and got more than I bargained for. Ricky really help me out. Let me know about my transmission service being needed and recalls that were needed. I would recommend AutoNation Nissan and tell them to go see Ricky. And I even got my car washed. Unbelievable. Thanks

I was very pleased with my purchase experience! I highly recommend David Froemming! He is extremely knowledgeable with Nissan vehicles!

I was given good advice regarding services that were actually necessary for my vehicle, and I do not feel as though I was talked into any extraneous services.

Awesome, great attention and fast execution, the immediate answer has no comparison.

Excellent service. Just moved from California to Las Vegas.

GREAT SERVICE! And, the shuttle was wonderful, Pedro and Scott, what nice guys! Mechanic, Carl, did a fantastic job on my door handle and reviewed everything before my warranty ran out and I did not even ask! Frank the service representative was very professional and accommodating. THANK YOU

This was easiest car purchase I've ever made,David Froemming was very professional and an excellent salesmans,he kept me updated on the vehicle and had the vehicle cleaned and ready when I arrived.If you are looking for a vehicle I highly recommend Autonation Nissan and especially David Froemming

Went to Nissan to see if i could get into a vehicle that i wanted but wasn't sure if i could with my credit. Kevin helped me pickout my options & made sure i got approved & my car payments as low as possible for my new 2017 nissan Altima. Thank you to everyone at Autonation Nissan this experience has been amazing

This was my 1st visit & I was very pleased with the service. Dolly & Frank were very personable & professional.

Russell was really nice and signed me in for my appointment. Even though the place was crowded, I didn't have to wait too long for my car to be serviced (oil change/tire rotation). I hope my future visits go as well as this one. Plus, I love that they washed my car!

Service adviser Frank Hughes is awesome and very honest. The quality of the work completed was excellent.

Omar Pore, Service Consultant, has always provided me with excellent service for my Maxima. He was able to determine the causes of my vehicle's problems and had them repaired, My Maxima is now running like new. Mr. Pore is very knowledgeable, and I trust him with overseeing the repairs of my vehicle.

Servicing my car with Mr. Omar ( your servicing department representitive) was very efficient and quick . I recommend this dealer to anyone.

Chris, the service tech, was great. He made sure our vehicles were in and out in no time for the routine maintenance.

Last Friday I drove my 2005 Infiniti to Las Vegas from Los Angeles in high (up to 118 degrees) and the "slip" light went on in Las Vegas.  My car was difficult to drive, but after it cooled off for a few hours it was ok, but I didn't want to take a chance to drive it back to LA the next day (Sunday) before a dealership checked it.  I took it in to AutoNation Nissan Las Vegas.  Tanya was very nice and made an apt for me with Frank at 12:30 pm.  Frank was AMAZING.  He had my car thoroughly checked and discovered the problem was a throttle sensor.  He didn't have the part so couldn't get it repaired before I had to leave the next morning.  He wrote up the info I needed to give to my dealership (my daughter is Human Resources for the dealership I regularly go to) so they could easily proceed to repair the car.  Frank told me the car was OK to drive back to LA, which it was.   I was charged nothing--I felt there was an angel on my shoulder that sent me to that dealership.  I was not able to get an appt. with the Las Vegas Infiniti dealership or one other Nissan dealership on that Saturday, and so glad that the third call was to AutoNation and it was the charm.  I am so grateful for the great service from Frank and how generous to not charge me for checking and diagnosing my car.  The waiting room was cool and comfortable, with TV, donuts, coffee, bottled water, etc.  They also offered shuttle service.  I highly recommend this dealership.   And thank you again Frank.

This was the first time I ever felt at ease going to a dealership with my Pontiac just to look and see what was available for a gently used SUV to take my 2 pups on short trips. The salesman Dee, asked if I needed any help looking at all those cars, and he was so helpful and respectful since it was very hot that day. He spent a lot of time showing me cars he thought I would like and I decided on the Saturn Outlook which was one of the cleanest and well cared for used car I ever saw. I cheerfully traded in my Pontiac. Everyone at the dealership were extremely helpful and made me feel at home. I was even very happy when Dee, my salesman called several times to see if I had any questions. If you are in the market for a car I would strongly suggest Auto Nation. They are the best!!!!

Zain, the service manager, and Blake my agent at the sahara location in Vegas went above and beyond to assist me twice when my Nissan started acting up. Luckily being under warrantee it was not a hassle.

Service was great! Awesome people who work there as well, very nice people.

I was impressed with how well Blake at AutoNation Nissan handled my situation. Brought my Juke in because it kept stalling on the freeway during a Father's Day road trip to visit my Pops resting place in Utah. Needless to say I was less than happy about things given the situation. Brought it to the shop and not only did they replace everything that even looked like it was having an issue but they set me up with a nice Sentra SV loaner. They replaced the turbo, catalytic converter, and transmission all under warranty. Thank you for making the exchange as painless as possible. Hopefully won't have to bring the car in anytime soon but if I do I will be going to AutoNation Nissan.

Blake was super friendly and more than helpful. Took my car in for a broken ac and he ended up finding issues with the transmission. He made sure it was covered under warranty and got it taken care of in 5 days!!! Everyone there is super awesome, definitely recommend, even if it's just for an oil change!

Another dealer wanted 700 to repair my parking brake that Meinke broke and refused to fix. They wanted to replace the discs and brake shoes (but not the brake pads..... who changes the dics without pads). brought it to autonation they checked it out said discs were fine and replaced everything for under $100 bucks. I work on my own stuff most of the time but if there is anything I need done I will definitely be back.

My expierence exceeded expectations. Chris was my rep and was great beyond standards and I was very pleased with everything. Thank you

I would highly recommend this particular Nissan Dealership. I bought a new Pathfinder from California and was driving to Las Vegas when there was a serious malfunction. The car was towed to AutoNation where I contacted Nissan customer service. Surprisingly Nissan Customer Service said help would not arrive before 3 days. It was then this dealership, Andrew and Mr Zain in particular, who took care of the vehicle and it was repaired in a day. I sincerely appreciate the customer care shown by the Dealership and both the gentlemen.

Emailed to see of car for sale hot email back with car information, Went to dealership,I though the information on was correct, wis I wrong, the price jumped $400.00, the mileage jumped 2,580. yes I should have better at looking at the paperwork. I ask that said it was interred in the computer wrong when they got the car on trade in 6 months ago, the price they said it was the window tint, it wad not marked on the car any place, that said it was on the window sticker on the inside of the car on the tinted window so it could not be read it , sale person did not know how to use the charging station, left with only half a charge

Dealt with sales representative, DeJuan and manager, Manny and found them exceptional! I come from a service industry and recognize quality service and I got more than expected. They are both valuable assets to the organization and it was fun and a pleasure dealing with them! Both are experts in their areas, knowledgeable in their fields and made the whole buying experience memorable, enjoyable, and a win-win for all. I would certainly be back and have recommended them to my friends and colleagues.

Great Service went to get my oil change because Nissan sent me a great deal for my oil change. I also got my car washed they did an excellent job on that by the way. Gary was super sweet and very nice.

I'll never go back. I was sold a car there in August 2015. The car I bought was used and was told it was in almost new condition. The car in question was a 2006 Dodge Charger Daytona. 3 months after buying it problems start. It starts cutting off. No reason given. No check engine light. It just cuts off. I've changed the alternator twice. I've changed the thermostat twice. I've only had the car for less than two years. I was still willing to do business with them. I went back to explain that while they sold me a car under false pretenses I understand that mistakes are human. Went in filled out some paperwork and was given the "this is the only car we can sell you to make this happen." No thanks. That's not the way to do business. You and your company have lost my business for life. I would suggest they lose yours as well.

Just bought my new Altima from Mel Daniels at auto nation. I was very impressed with Mel and i love my new car.

Russell shan was very help with everything. When i need a appointment i always contact him. Thanks russell.

We where fortunate to get DeJuan as a seals person, this guy was so knowledgeable on every car we inquired about.... no bull, no fast talk only facts . Ended up purchasing a 2014 Nisan Maxima very happy with our choice, this is our second week into the deal and will updated this review and about 90 days, or sooner if needed.

Both Pam and enjoyed the experience of purchasing her new Rogue at AutoNation Nissan. The people there are friendly and knowledgeable. I want to thank Alike for taking the time to make Pam comfortable with the features of the 2017 Rogue.

Great service and customer care! Would definitely come back!

Great salesman (Mel Daniels). He went above and beyond to our needs when we are there shopping for the perfect car for me and my family.

Casey was very helpful. He was never pushy and I felt at ease. He offered suggestions and one of the suggestions he made happened to be the car I purchased. I LOVE my car. It's beautiful and I'm so happy with I decided to go for it.

the best dealership in vegas which provides the best customer service.

David Froemming was the very best. He made the buying process so simple and easy. Jen in financing was great, too.

Bernie did a great job with our trade in. Thank you for your continued great service.

The salesperson (Eldon) provided excellent customer service. Could not have asked for a better car-buying experience!

Ryan Jennifer and Paul Hitchcock were vrry professional with the sale and financing of my 2017 frontier. they understoodmy needs and thre was absolutely no high preesure sales tactics used, I wasn't kept there all day . I highly recomend Auto Nation nissan to anyone who wants to buy a nissan. The staff there is awsome.

Tenemos 10 anos con Nissan y siempre es un gustaso comprar con ellos por que el trato es excelente siempre salimos muy satisfechos esta ves nos toco la agradable atencion de Roy Carrillo y la verdad su trabajo es excelente muy agradecidos . Recomendamos ampleamente AutoNation Nissan Las Vegas

They sold me a car that broke down on the way driving it home. Needed 3K in repairs. Called a manager and he agreed that the car shouldn't have even been on the lot. So beware. Wouldn't let me take the car to be checked by a mechanic before purchase. I would say fairly high pressure sales tactics. They do have a return policy and I give them the 2 stars because with some persuasion they had the car towed back to the dealer at their expense and they made it simple to pick up my trade in.

Stop selling services people don't truly need. I would have had to drop 1K if I did all that was recommended. Come on really?!�

The men's bathroom was absolutely disgusting. Our salesman Mel was great to work with and had a great sense of humor. The people in finance where also a pleasure to deal with, I look forward to working with them in the future.

I just bought a 2017 Nissan Rougue, the better experience on a dealership in my life. They're clear as water, no hiding fees or prices, not pushing at all. Look for David Froemming if you're thinking about buying a new car, amazing sales person, honest, very straight forward. I'm only giving 5 stars because there's no option for 6 stars. For now on Autonation Nissan will be my dealership for everything, new car (in the future), services, everything....THANK YOU VERY MUCH David.

I had Casey Peterson as my salesperson and the experience was great! He was very professional and easy to work with.

Omar is always a pleasure to work with the best customer service!

Best customer service ever loved it!! Thank you!! I highly recommend them!!

omar pore is one of the best employee i deal with at auto nissan best customer service,easy to talk to,he knows what he's doing & always try he's best to make he's customer happy.

Quick and easy!!! Friendly atmosphere and very helpful staff!!!

My service rep, Omar is the best. The car was serviced well and promptly. I am very happy with all the staff and service.

After researching vehicles for a few hours with my daughter, we decided on a Nissan Versa. The website allowed us to place a deposit to hold a vehicle and set the appointment to see it in person. From the moment we approached the stairs the customer service excellence flowed greatly. From the warm greeting to the offering of beverages. The smiles and the introductions of everyone walking by. Thank you for making my family apart of your family. A special thank you to Mel Daniels (our salesman) and to Raven( finance manager) for putting up with us.

I am amazed on the service provided by Bernie, he was really knowledgeable and helpful.

Outstanding Customer Service by the service advisor Omar Pore.

Dave is an excellent salesman I have leased a number of vehicles from. I consider him a personal friend.

The first car Mel picked out for me was the best car. I told him my color and and style and he listened and delivered. It made my search short and simple. Thank you. Nancy waltens Realtor

I had Chris help me schedule my service. I had an early morning schedule but it would have taken me 2 hours of waiting so he suggested a better time of which I had to wait at the most 20 minutes.

They rock!! We are from texas and having issues with our tire! They had us in and out in less than 15 minutes. Refilled our tire and ready to hit the road!! Thanks so much!!

We just bought a new Nissan Altima from Auto Nation. Our Salesman was Eldon Brown. This was the easiest, "no haggle" purchase we have ever made. Eldon went above and beyond our expectations, providing excellent customer service and follow up care. He answered our questions honestly and the bottom line turned out to be exactly as he said it would be, and we didn't have to spend all afternoon haggling over price. So refreshing to encounter someone in the car business who is up front and honest. If you need a new car, call Eldon. He is great and we love our new car. Drives amazing and the gas mileage is crazy good. So happy we stopped in!!

when I started looking for a vehicle to replace my diesel vw, I contacted ryan mannion through the internet to tell him what I wanted and needed, he took the time to check up till I was ready, when the vehicle I wanted came in, ryan made it easy to purchase this vehicle from him and we really had no back and forth hassling, it went smoothly and was a very good experience buying the car, when I brought it back for window tinting he made sure it was done correctly and right, most of the other dealerships never followed up or called me with other cars I did not want or showed me cars with add on stickers to increase their profits, that's a big turn off for me and sum seemed not to know their product and their sales skills were lacking

Javier is a great salesmen. He knows what he is doing and gets it done. My husband and I are very happy with our new car. Thanks to him we got what we were looking for as well as a great deal!!

Casey is fantastic! Great people, really patient and got me what I wanted. 10/10!

It was a very nice atmosphere and both the salesman that were helping me or extremely courteous and knowledgeable about the products they had on their lot.

GREAT!!!! I was well taken care of by all the staff. From the time I pulled in, to the gentlemen who help to put in my order for repairs and rental car and pick up of my car.

I have been coming to AutoNation Nissan for my 2013 370Z maintenance the past couple of years. Originally bought the car at Planet Nissan, but after the second year with them, quality of service declined tremendously, especially the unnecessary wait time. The biggest reason why I continue to come back to AutoNation is Omar Pore. He is the best service advisor and very honest. Yesterday, just like last year when I came in to have my car serviced, it didn't take long for Omar to advise I needed to leave the Z with them for about a week to order some parts and fix. While I was frustrated and didn't like to rent a car again, Omar explained he and his technician needed to take precautions and make sure all parts of the Z were in 100% working order to prevent further damage. He reminded me the service will still be covered under warranty, and that in general, sports cars are more challenging to maintain. I told him driving the lousy, bumpy roads of Las Vegas doesn't help, therefore, logically, he made sense. Omar and AutoNation Nissan has not disappointed me once. Having a courtesy rental car and service location close to my home, I couldn't have asked for anything more. I have always driven away happy with a worry-free piece of mind, and ready for more thrill rides!

Very upset with autonation nissan I bought a car an Saturday and received a call today 5 days later telling me my cost was going to go up on the car due to there error on there part. I was then informed that the contract I signed on Saturday is not binding in till they approve it so it protects them but not me. I don't think the people there intended this but I feel like autonation dishonored a hand shake and a contract.