Mike really helped me with my situation and maide me comfortable about getting service from the company. Thank you Mike.

I sold my 2018 vehicle to this dealership. Taj Allen has good customer service.

See above

I went there for a software update , Michael checked on my brakes and gave us an evaluation on how it was.

Representative was extremely courteous and helpful.

Just had my Armada serviced and repaired. It’s Awesome job by service writers and technicians.

Mike is fantastic! He always gives me a detailed list of repairs that my car needs. He recommends what needs to be done first. He also informs me of specials to help me save.

Dropped my car off on Monday afternoon and was told that it would be done on Tuesday afternoon because they would have to order the part. I was told Tuesday afternoon that job was not complete and that it wouldn't be done until Wednesday morning. I was already on my way over to pick up my vehicle. I was told I'd be given a discount for my inconvenience. I pick it up the next day and they gave me a $50 discount and it still came out to almost $600 for brakes. This was my first time coming to this dealership and it was a pretty disappointing experience.

The representative who was assigned to me was very helpful and diligent in getting my car repaired in a professional manner.

I've had excellent service at AutoNation Nissan Las Vegas and Andrew, my service technician, has been professional, courteous and knowledgeable

They are advertising to buy your car. I went through online process to get estimate. Then showed up at 4pm for appointment. Agreed verbally to offer. Stayed there til 9 pm. Rep said their computers couldn’t print a check. Said he’d call me by 10am next day for update. He didn’t. GM sent me email survey asking me how service was. I responded with above information and could they please provide an update. No update provided. Called three times and talked to a sales rep who immediately transferrred me to voicemail each time. Trying Carvana today. *Update* After seeing my review I was contacted by GM who said problem was resolved. I completed the sale the same day. They had a technical issue but took longer than I expected to communicate a resolution. Upgrade my review to 4 stars.

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I bought a new truck in less time than it took to sell this one.

Communication was very professional and timely. Service was faster than I expected.

My service advisor Ron Sharp...is great. I tell my friends that he "understands us old folks". He patiently answers all my questions and concerns.

The staff were exceptionally friend and Ron took really good care of me. I appreciate the wonderful service.

Customer service Maria was great. But even with an appointment I still had to wait for almost 4 hours. Sucks

Great experience! Matt is quick to return my vehicle same day!

They was very friendly and they helped me out so great ! I was let down at any car dealerships but they made sure I left out with a BIG smile on my face thanks to jenzal and his team !

Super helpful and fast. Great place to buy.

Great work for servicing your vehicle.

My car needed an oil change and some 30 000 miles maintenance. Mike explained everything, discussed my options, even sent a video about the inspection of my car. The process of getting in and out, and getting the work done was fast faster than any other place then I've been before.

The experience is very good. Their sale agent was the first to call me. We soon made an appointment to learn about new Altima. The overall process is very good. Rombel is a qualified sale agent.

Great service from Maria. Our Nissan rogue runs in excellent condition due to the care and maintenance that Nissan provides. Thanks again Maria and team!

Ron Sharp is the best. Always takes wonderful care of us when we bring our car in for maintenance.

My service rep Mike Martinez was fantastic. Lots of communication throughout the process and was extremely personable. He was knowledgeable and helped me understand the repairs needed. I appreciate Mike’s customer service & I will definitely be back.

Damian Martinez was awesome. You need more staff/employee like him. Great customer service Damian. Kudos 🙌🏼 Thank you.

Wasted my time, gave me an offer to buy my vehicle via email and told me if I brought it in for inspection they could possibly give me more. Made an appointment and they did a bait and switch offered me less than what they originally quoted tried to say it was due to the mileage they knew the mileage before I wasted my time coming in!!!!!!

Zero stars!!!!Wasted my time, gave me an offer to buy my vehicle via email and told me if I brought it in for inspection they could possibly give me more. Made an appointment and they did a bait and switch offered me less than what they originally quoted tried to say it was due to the mileage they knew the mileage before I wasted my time coming in!!!!!!

MATT IS A GOOD SERVICE ADVISOR

I've been visiting this dealership since I bought my Nissan Rough in 2013 but I went for an oil change and tire rotation and bought front brake pads as it was recommended by the mechanics but what I didn't like was the fact that they suggested to get new tires when they are still in good shape, it felt like all they wanted is my money, I found it extreme.

Dropped my car off at 8am to have the headlamps replaced per the Altima Service Campaign. At 5pm I was told one of the headlamps arrived broken. (Are these things not checked when they come in?) So the car had to remain overnight and then was not finished til 3pm the next day. It just frustrating to wait so long when you’ve been waiting a year for the headlamps.

Synthetic oil change, multi point inspection and car wash all done within 1 hour of arrival

Quick Prompt Service.

Mike was great , he went above and beyond and checked my warranty on my behalf and found out that my oil change was covered under the warranty. I had extra spending money for my vacation! Also he was attentive and took pictures of issues of my car instead just listing the issues and pricing.

New to the area. The service advisor was pleasant, welcoming, and informative

I am pleased with the purchase process. The salesperson was very helpful and communicative. He was very responsive all throughout the process. The only thing that I was not happy about was the car was leaking oil after I drove the car to California and I asked if I can bring it to one of their dealerships in California but I was told that the car was sold as is and pretty much I am on my own. I brought the car to an independent repair shop and it was found out that the dealership forgot to install the washer in lug to the oil pan. I had to spend $80 to have the washer installed.

Oil change to my car

Logan was extremely helpful and informative. It was my first time leasing a car and he worked with me so I could leave with a great car. Thank you, Logan!!

Ken Von Talge did an excellent job taking care of our vehicle. We keep bringing our car back to him for service even though we moved to Reno. Just took our other vehicle in. Same great service, same great Ken.

The sales team, Marisol, was so helpful, honest, and made me and my wife comfortable in our visit. No aggressive sales pitch, no back and forth. She listened to what we were willing to work with as far as price and she made it happen. Granted, some things worked out, but overall she was very professional and personable!

Damian helped me with my car, he was polite and helpful, and got me a good deal. Thank you

I arrived at 11:30 am and was told it would take 30 minutes to get the paperwork together after they appraised the vehicle. I received the check at 5:30pm. There is no way it should've taken so long to sell my vehicle. And there was no concern that 6 hours of my time was wasted and all I was offered was water or coffee. My friend was interested in purchasing a vehicle from you but after seeing the time it took to sell a vehicle she quickly decided not to buy from AutoNation Nissan. Worst experience ever and I definitely wouldn't recommend!

I feel so comfortable bringing my car to you guys. Ken is absolutely amazing! The entire staff is polite, professional and super helpful. You guys don’t scam people like other places. You actually provide honest service. Love you guys!!

Very satisfied with the services . Mike Marques is very helpful with good customer service. Very friendly, knowledgeable and highly recommend to future customers.

Excellent

I came in on a Saturday, no appointment, needing a tire patch. There was a nail in my back right tire. They patched it up and I was on my way. Thank You Ken and crew!!

Completed in a timely fashion. Service rep was great. Lounge was clean and neat.

I was completely happy with the entire buying process and all AutoNation associates I had the pleasure to do business with. The two most impressionable were, Jean Ortiz Encarnacion- my sales rep. and Kalei Dudoit- GM. This entire experience was among the best car buying experiences ever for me.

The process was smooth and the staff was incredibly attentive and able to answer all questions. My dealer Kai was very friendly and provided great customer support. The finance officer there was very good at explaining all the packages and pricings. The loyalty manager was also involved during the process and was able to provide me with a lot of information as well.

Thank you all I have to say the process was simple and fast. Thank you Angel Dias and Brian

Sold my car in 2 hours and good price, best in town. Thank you very much 😊

The dealership was clean. Everyone had a smile and greeted me. We laughed and talked. I didn't feel rushed. Loved me visit!

The staff is very friendly and they got my vehicle completed quickly.

Super reliable and would recommend to everyone. Always very thorough

The process was smooth and the staff was incredibly attentive and able to answer all questions. My dealer Kai was very friendly and provided great customer support. The finance officer there was very good at explaining all the packages and pricings. The loyalty manager was also involved during the process and was able to provide me with a lot of information as well.

Satisfactory. Maintenance done properly. Ken, service rep was helpful. Some service reps indifferent and absolutely rude.

I had an emergency repair that was handled promptly and efficiently.

Service representative was professional, knowledgeable and helpful

Professional techs, clean waiting area, with refreshments

Dont deal with Fadi Laioun

Very personable service reps.

Service representative was professional, knowledgeable and helpful

My family owns Nissan vehicles and have encouraged me to try it, at least. Let me say my experience at AutoNation Nissan was exceptional. When you walk in, your greeted immediately (+1). I was on the process of asking for the sales rep, Robel and he approached me (+2). I informed Robel I didn't want to be in the dealership all day, he reassured Me if I purchased it wouldnt be long no longer than 2 and a half hours (+3) He brought both cars I asked about up for me to test drive, I decided to only drive one. He was so helpful, providing a lot of details about the car, he had me sold. I have never received stich great help, assistance at a car dealership like I received at Nissan. They deserve the Dealership Award of the year. I thanked them all for the fantastic service.

Everything was absolutely terrific, I was in and out in a very reasonable amount of time considering the work that needed to be done on my car.

I come here often for oil changes, they are often late with getting my car serviced, even though I've made an appointment in advance. This last visit they were on time. Oil change takes at least 1 hour but they do , do a full check up on your car. They have a nice waiting room with coffee available and television. Nice staff and clean. I would recommend.

A Straightforward and very helpful team is always appreciated

From my first text message, Jenzel was outstanding. I am very picky and he was able to find the exact vehicle that fit all of my request. I looked at four vehicles, test drove three and decided on the first one he showed me. Jenzel was knowledgeable about every single vehicle. He made the process of buying a new vehicle seamless. We spoke to the boss, Angela and she was amazing. Raven and finance was great also.

Great and fast service as always

Maria the Service Manager Was A Great Helph ! The Mecanic Was A Real Professional ! From This Point on I Will only Bring My Rogue There !

Second service experience with no car wash, but it’s boasted with the service packages/deals. No overview or paperwork given to show what work was completed.

I love it the helpful 😄

Superb customer service. Thank you.

They were fast, efficient and professional. I?ve had my vehicle in there service department a few times, they always do a great job!

I am so happy I went to this Nissan to get my breaks done and tires rotated with the correct air in them. They corrected the everything needed to make my day the Best ever. Thank you Mike.

Satisfied as always as my advisor is always on point in making sure my car is good to go before leaving the shop.

Customer service sucked. Horrible experience.

I enjoyed how they gave me time to decide without trying to pressure me into something.

It was a recap. Great service

I came in for my first oil and filter change on my maintenance plan. My service advisor (Ken) was extremely efficient and offered knowledgeable advice that normally I wouldn’t accept to receive. He is my permanent advisor from now on

I took my 2021 Nissan Kicks here for regular maintenance. Transparent prices and great customer service. The facilities offer coffee and there is plenty to do while waiting for my car. I don't feel like I'm getting scammed like at other mechanics. They give you paperwork that clearly shows everything going on with your vehicle.

Maria took me in early (cause I showed up to my appointment on the wrong day like a dummy) which she 100% didn’t have to do. It’s super appreciated!

Robel and Steve were great!

Zachary made this experience very smooth. He communicated from the start to the end.

Update: *****Update: I brought in my Z for service on 4/14/23. Everything went smoothly and while my regular advisor, Omar Pore, is retired, I still keep talking about what an awesome advisor he was the past 6-8 years I’ve been coming to AutoNation Nissan. He was The Best!! My new advisor, Maria, was very respectful and listened to my concerns! I also met Marisol from the acquisition dept while waiting in the lobby during service. She had previously emailed asking if I would be interested in an appraisal for my Z to see if I would consider selling. I gave her many reasons why I wasn’t ready to part with my “baby”, but will reconsider in a few years, the new Nissan Z. I’m having too much fun with my decade old Z, as well as telling my stories to staff who were willing to listen. Thanks for everything! I drove off happy!********** Honestly, I was a bit adamant working with another advisor after 4 years working with Omar Pore. He was the best and I heard he relocated to Reno recently. Best of luck to him! Michael was my advisor yesterday. He did a wonderful job keeping me informed of what the technicians were working on and what recommendations were needed for my 370Z. I told him, for me, no Nissan vehicles were more important than the best, which are the Z and GTR. It helped that Michael is knowledgeable on sports cars because I can talk about them with him all day, if I could! So far so good. I look forward to working with him in the near future. I drove away happy, and the Z drives awesome after the much needed service! Thank you!

Tony is very understanding and very good asset to company.

2nd time bringing my 2021 Nissan Kicks here for regular maintenance. I worked with Mike, he had me in and out within an hour for a brake flush & filter changes. Transparent pricing and a thorough multi-point inspection.

I worked directly with Bernard (Berny) and Carlitos during pickup of my vehicle. Berny from the beginning to the end was amazing. He made me feel like a friend, not a customer. A member of his family, not a pass-byer. Berny's level of customer service was bar-none. He worked with me; fought hard for my family to get what I was looking for. Berny is the reason why I would be going back to AutoNation Nissan here in LV. Carlitos was an amazing Sales Rep that made sure everything finished up without hiccup. Amazing team, amazing dealership. You guys rock and thank you for all you've done for us.

In December I spent $384 to have a new key paid for my 2017 Nissan rogue. It quit working. They set up a two hour appointment. I was there for hours and they told me every excuse why they couldn?t fix it. When I said I wanted to refine the service manager, Mike, threw me out and told me never to come back to the dealership. I?m not used to being treated this way.

They fixed a leak in compressor but it still didn't solve my AC issue which was told that it was the problem causing my AC to not work.

Very harry with the service I received! I'll recomend AutoNation Nissan to everyone! Thank you

They have good service and customer support! I like it and recommend friends

It was fast an easy getting my new car. Traded in my car for a new one with Roy!

They have accommodations for you While you wait for your car to be done. Also the best coffee and hot chocolate 🍫

I go to Autonation Nissan for my service even though I bought my Xterra at another dealership. I can always depend on them to get the service done in a timely manner or give me a ride home and back. The free wifi is great, too, for when I stay.

Romeo went above and beyond to help out with our buying process. He was upfront and honest the hole time and was always there to answer any questions. The sales manager also took cares of us and did amazing as well. And last but not least Geoff with finance made it quick and easy process to finalaize us and showed everything we r signing for and what we r paying

Romeo went above and beyond to help out with our buying process. He was upfront and honest the hole time and was always there to answer any questions. The sales manager also took cares of us and did amazing as well. And last but not least Geoff with finance made it quick and easy process to finalaize us and showed everything we r signing for and what we r paying

Maria was very friendly and helpful. Made the check in process easy, didn't have to wait too long. Came in for a simple oil change. The multi-inspection helped give me an idea of what else I needed. Definitely recommend AutoNation Nissan.

I was handled with kindness professionally and on time no waiting my problem's were fixed

Ron Sharp thinks he’s very smart and sneaky to talk down to you like you are less than human, raising his voice and pushing my phone off my papers spitefully, and then smile and hold the door for you for everyone to see. Then he probably told his superiors that I am that annoying lady who wanted to use a coupon for her tires and my review on Google doesn’t get any response. All while my car wasn’t washed completely (the tires are not washed at all) after service, like they do for EVERY OTHER CLIENT, because he rushed the guys doing work on my car. And now I have serious doubts the tires were aligned at all, which I paid for. What else was done half way? Which part of it is supposed to be advising and customer service? May be I should contact the corporate to get my point across.

Excellent service every time I come to AutoNation Nissan in Las Vegas and I usually just drop off and pick up the same day!

Great service and great representative. Kept me informed as the work was being done.

Ron is my service person. He provides the best service not more and nothing less. Thanks Ron

Yes. I would like to say, that Zach was very professional. He guided me thru my business at Auto Nation Nissan. He helped get what I needed. So I would love to thank Zachary once again.

1st time customer at any Auto Nation. I had the oil change and filters changed. When my car was released, no one bothered to remove and discard the plastic seat cover and paper floor mat that the service department uses to protect your car. The sticker with the mileage and date that indicates when your next oil change is due, was not readable. Very sloppy. I've been a Nissan customer since 2000, 23 years. I've used your service departments in California, Colorado and Reno Nevada. I've always been offered a free car wash after any service. Not here!?

A big thank you to Mike, service advisor, always taking care of his customers, Friendly and Knowledgeable. Goes one step beyond his job.

Rebecca is amazing! Thank you for always being your best self

Service was good except they couldn't wash my car.

David is great helped me alot today

Good service

Zach was amazing to work with. He called back with answers when he said he would, and was just awesome. We were in and out of the dealership within 30 min. We have already referred a few friends that are wanting to sell their car.

The entire staff is excellent. Like to really thank Tony in sales and Mike in service. I received excellent customer service from these guys. I highly recommend this place

Thank you so much! You all were great

Bernie Youngman was extremely helpful and kind! He made my car-buying service super enjoyable, easy, and quick! I was in and out within a couple of hours, and he went beyond to ensure my needs were met! Thank you so much for everything, Bernie!

Great experience. Andrew and Mike are awesome. They did everything in their power to make sure my issue was solved and I was happy. Thank you both!

Super nice offer for a free synthetic oil change. Called ahead to schedule appointment and verify offer details. No gimmicks or upsells, they finished within the 1.5 hour estimate. I was very pleased.

Everyone was very helpful and so kind! I would definitely buy another vehicle at Auto Nation Nissan!!

They're always efficient and courteous!

I used to go to Planet Nissan for my car service, but lately they have had poor customer service. I decided to tryout AutoNation Nissan's service. The moment I got there, the staff were very welcoming and attentive. Mike took very good care of my car and was very honest in letting me know what service my car urgently needed done. I was very happy with the results and plan to return for any other services my car needs. Very happy customer here! :)

Mike Martinez was professional, greeting me with a smile & answered all my question. Work/repairs done in a reasonable time. Happy with service.

Good service

Tony in the Sales Department is the best

Jason was great! The whole process of selling my vehicle to Auto Nation was very stress less. I also got a decent price for my vehicle. Thanks again!

My car alignment and oil change work was done very good and in a timely manner, Customer service was excellent.

My second oil change at AutoNation Nissan was definitely a bit rougher than my first visit. The shuttle is no longer available to those who are servicing their cars for an oil change. I wish I had known that prior, because when I booked a few days earlier I was told that I could use the shuttle to get home, so not everyone got that memo. My car took an hour longer than expected on a Tuesday which is odd. My adviser was nice, and I’d request for Ron again. Hopefully my next oil change will be better than this last visit.

Really good service! Takes really good care of your vehicle!

Friendly and attentive staff. Great customer service!

Just getting my car fix plus I got a rental too so I was glad they help me I really appreciate thank you so much yvette stevens

The shop did an excellent job on my car to top it off got car wash with it. Ron Sharp you have an excellent crew behind you. Again GREAT JOB.

Initially AutoNation Nissan provided a reasonable offer for the purchase of our used vehicle after their initial inspection of the vehicle. I worked with the Vehicle Aquisition Specialist, Zachary Earnest, after the initial inspection and offer to negotiate a higher purchase price. However, when I brought the vehicle in for the purchase transaction, I was informed that AutoNation Nissan would no longer honor their negotiated and agreed purchase price, but instead was going to reduce that purchase price by $1,500. At that point, I was frustrated with the process and decided not to sell the vehicle that day. I stayed in contact with Zachary and brought the vehicle back in a few days later to complete the transaction. It was agreed at that time the vehicle would be purchased for the reduced amount previously stated. We dropped off the vehicle to allow AutoNation to prepare the transfer paperwork and the purchase check. However, during the 30-minute window that we were gone, we received a call from Zachary stating that AutoNation was no longer going to honor the reduced purchase price and again reduced the purchase price by another $500. At this point I was extremely frustrated with the process and the lack of integrity that the dealership showed, however I just wanted to complete the purchase process and be done with the transaction. I agreed to proceed with the now reduced price of $2,000 from the original negotiated purchase price. In my opinion, AutoNation Nissan advertises themselves as able to beat any purchase price. To me this seems like a fraudulent claim as a sales ploy to bring people into to sell their vehicle. When a customer and a business negotiate a price and then the business reneges on the agreement, not once, but twice and at the very last minute, that is completely unprofessional and disreputable. In the future, I will not be recommending AutoNation Nissan to anyone for the sale of their used vehicle. To know that AutoNation Nissan will provide and attractive offer and then not honor it in the end it not worth the time or effort!

Mike Martinez was my rep and he was great. Every step with my car I was never not in known. Very professional . Ny car came in dirty and came out clean which was a plus

Mike took great care of me when I got my car serviced. Everyone there is very nice and I will continue to go back for service on my Murano.

Wonderful customer service especially by Mike Martinez.,

I received excellent customer service and the work done on my car was done quickly. They went out of their to accommodate me.

Excellent customer service. Bought my last 3 vehicles at Auto Nation Nissan and always use their service department

Nissan service department did well on my oil change took a little longer than expected but no issues

If you need a new car see Bernie Youngman at Autonation Nissan. He will certainly find you a car that is reliable and affordable.

Clean environment. I was greeted at the door to see how I could be helped. Fadi Leon was extremely helpful getting a price for my Kia Soul, and all of the sales people checked with me while I was waiting to keep me posted on the progress of paperwork. I was also surprised with a ride home when all paperwork was completed. Thank you everyone.

Damian and Yesenia were very professional, and extremely helpful with this transaction

Carlito was my sales rep and he was awesome. Very detailed in communication from beginning to end! Service was excellent!

Mike is a great service coordinator. I have no complaints…

Jason Rech was exceptional!! The process was smooth, painless, and professional and I will definitely be recommending automation!!!

Zach was informal and helped me get my Nissan Pathfinder sold and made it a very easy process. He answered all of the questions I asked. Thank you all again for helping me sell my vehicle.

i brought my nissan maxima in because i had rattlle in my car i took my service advisor mike martinez and mauricio for a ride and immediately said it was my shocks so i had them repaired both guys were very nice and knowledable . mike is a super nice guy and i will continue going to him. he knows his stuff.

Excellent customer service by Mike Martinez. And love the StarBucks coffee machine in the waiting lounge.

Thank you Ron and Bill for getting my Pathfinder in to be serviced + repaired quickly and for making a rental car available while mine was in the shop. Ron kept me up to date on repairs, costs, and what was and wasn't covered under my warranty. His friendliness + good communication was much appreciated! This dealership has a clean, comfortable waiting area with a TV, phone chargers, and coffee maker.

Always a great experience at Autonation Nissan.

Awesome people. Very efficient!

Great got in and out for a oil change

Excelente servicio

When I first entered AutoNation Nissan, customer service was excellent, friendly & pleasant. Everyone were very nice. When I went in recently to get my car serviced, Mike Martinez was totally helpful & very informative, spoke with much respect. The lounge was comfortable with the TV, coffee, venting machine? it was worth the wait, relaxing. Overall I was a happy customer. Thank you.

I was visiting Las Vegas and was in need of a newer spacious vehicle. The salesman provided great professional service. Salesman made sure we got the deal we wanted. Highly recommend this dealership if your looking into buying a new or pre owned vehicle.

Went in for my tire warranty package. They got my tire replaced for me. Thank you

I was there for a good amount of time. I went in knowing what I wanted. They worked with me trying to get me where I wanted to be or as close as possible to where I wanted to be. They also paid out more for my vichle than other locations offered for trade in value. They were all really nice and kept me informed on all the steps they where taking.

Autonation Nissan always gives the best service and always takes care of their customers. Personally my family has bought about 5 cars from this dealership and they have never been disappointed, unfortunately I did not purchase a vehicle this time because I went in for service but even then I will always recommend Autonation Nissan to anyone!

Words can?t describe how GREAT my experience was. I traded in my 2017 and leased a brand new Rogue(sight unseen) Most dealerships try to up charge ?. When my car came in I actually got $1;000.00 credit! Serg was a pleasure To work with. The general manager introduced himself to us ?.(when does that happen at a car dealership?never before in my 43 years of buying cars) I couldn?t be more pleased and assured that I came to the right place and bought the right car! The 2023 rogue is as plush and smooth riding as the Lincoln MKX for 1/2 the price! My wife is thrilled with her new ride!

Rebecca the service writer did a great job and met all my expectations

Mike was pleasant , friendly and answered all questions. Thank you!

Bernie was AWESOME He listened to our wants and needs and found our car.

Honestly some of the best service and really nice people! Shoutout to Melissa for helping find the right car for me.

This is my second and last experience with this business, i had my vehicle in at the beginning of February for some warranty work, they fixed one issue and i was waiting on a part, the following week i called Rebecca and left a msg abouty car having an issue no call back...the next week i called again and then just decided to go in and Rebecca tried saying she called me, she did not!! She said the part wasnt in yet and she would call, well 3 weeks later no call i just want to cancel the claim, so i call to take to a manager and she calls back and she says again she tried to calland i say i just want to cancel claim, she said she would.i called the warranty company and the claim has not been cancelled so i call today for someone to help, no one will return my call!!!!! Dont go here

Car got serviced by Ken Vontalge.He was professional, straightforward, and got my car fixed properly under the warranty.

I was very satisfied with my scheduled service appointment. My Advisor, ( Ken Vontalge) informed me of the procedures needing to be done, the cost, and the time it would take to complete. He also keep me updated along the way. Overall, the wait time was minimal.

Ken in the service dept is great. Straight to the point but a big help in figuring out the rattle I was hearing. Made sure to keep me updated and replied quickly on updates.

Great service and very good help with questions.

Roy was very helpful and straightforward with selling the car

Very SATISFIED

Very Nice And Helpful Staff !

I had a frustrating experience with servicing my new car that included a non-OEM filter being installed without asking for my preference. A manager reached out to me and offered to right the wrongs. He then got me started with a warranty covered fix as well. It was not a good experience at the beginning, but I am grateful of the manager's concern to my complaints and the way he handled it.

Service has been exceptional. I always remember that even though I am frustrated to bring my car in for service it is not the workers fault.

Service rep was polite and attentive throughout the appointment. Everything was satisfactory in my dealings with this Nissan location.

Very good experience. Lots of helpful people here to help with anything you need.

I?ve always had a great experience purchasing my vehicles, coming in for service and having my questions answered to where I can understand the problem or recommendation.

Staffs are friendly & helpful.

I’ve had my 22 Nissan rogue for about 6 months now. I took it in for my 5000 mile service and to get my windshield wiper reservoir refilled and I was in and out within an hour. It was the best experience I’ve had with AutoNation.

Ken V very helpful in service Had a great buying experience as well

Excellent customer service.

great customer service. Helpful and kept us well inform

polite knowledgeable serv advisor mr andrews had me outbthe door in an hour

Serge, Steve, and Raven are so helpful and considerate.

had 2 rogues for 6 years. easiest service call called day befores got me in routine service. Andrew polite and efficient ..didnt try to oversell .. found nail in tire just adddd $20 to fix. In and out about an hour.

Mike Martinez was a great Advisor. Honest and no pressure for any upsells

Worked with Matt, ate brunch across at recommended Blue Ox. Car was ready to go and had no problems. Thanks

Clear talk, Fair Price

Dropped off my Leaf and had it back in 2 days. Could be happier with the service. Will be back for any future repairs!

I came in to get my car repaired, found out it would cost almost $3000 to fix it. So I walked across to the sales side and asked if I could get a quote on what my cars trade in value would be and what type of car I would be able to afford. Cody was super helpful in getting me the numbers, explaining everything, and in the end helping me finalize that purchase of a new car which I desperately needed. I am so happy with the change and the car I have now to feel safer in the road and less stressed in life in general.

Mike Martinez was very helpful and kept me up to date on the status of my car.

Dealerships have cut back. Understandably due to lack of car sales I guess. Probably not the time to cut back. Just coffee. Not very many cars on the lot. Service personnel were good although they pushed for services not really needed. Very expensive. $48 to install wiper blades. Took me 5 minutes.

Jean the sale agent he really help me a lot just to get my desire payment and the car that I wanted

This is the ONLY place I will bring my car for repairs. They are always very friendly and NEVER try to upsell me. They fix what’s wrong and never pressure me to do more work. They even charge the same prices as other repair shops in town but AutoNation Nissan never disappoints. They are always very thorough and do a great job. I bought my nissan from here and I referred my son who is now leasing from here as well. Great great corporation. I will not shop anywhere else. Make sure you shop here FIRST!

Service advisor Ken V. is always amazing! The man knows customer service and understands how to keep the customers happy and how to keep them coming back. Dedicated to excellence, he is.

Maria helped provided a very smooth process with my car. She is very enthusiastic and also is always willing to help

Mike Martinez was my service advisor. He was very helpful and informative. He listened and noted my concerns and made sure that everything was taken care of properly.

Excellent service in every way

Mike Martinez was great and very professional. Would highly recommend!

I got a trade in appraisal from kbb and this dealer won't stop calling and emailing. Everyday I get an email from someone named angel.

The customer service at AutoNation Nissan in Las Vegas rubella and Raven was very helpful they took good care of me getting in the car I appreciate that

Great customer service. Friendly staff.

Sales associate jenzel Navarro was really helpful and attentive to my needs. He was professional and patient with me throughout!

Pleasant, friendly, cheerful

If you like a classic bait and switch in the service department, this is the place for you! Auto Nation mailed out flyers with some coupons. On the front of the flyer it clearly says FREE oil change. So I make an appointment and bring it is. A service writer looks at a different coupon on the second page of the flyer and says that one is misworded and the oil change is not free. Only the 21 point inspection. He did not even look at the front of the flyer and told me they will not honor it. So I just walked out and went somewhere else. The only good thing to come out of this for me is that my transmission will need to be replaced (typical POS Nissan) and I had gotten a quote from them for it a few days before this incident. They quoted me $5800. Needless to say I will not be doing that job at Auto Nation Nissan. So if you work there and are reading this, Michael in the service department cost you a $5800 job because he would not honor something you offered.

I had a very good experience with my service at AutoNation Nissan, very helpful, had the best service I could receive on my vehicle and was taken care of by the friendly and professional staff.

If you like a classic bait and switch in the service department, this is the place for you! Auto Nation mailed out flyers with some coupons. On the front of the flyer it clearly says FREE oil change. So I make an appointment and bring it is. A service writer looks at a different coupon on the second page of the flyer and says that one is misworded and the oil change is not free. Only the 21 point inspection. He did not even look at the front of the flyer and told me they will not honor it. So I just walked out and went somewhere else. The only good thing to come out of this for me is that my transmission will need to be replaced (typical POS Nissan) and I had gotten a quote from them for it a few days before this incident. They quoted me $5800. Needless to say I will not be doing that job at Auto Nation Nissan. So if you work there and are reading this, Michael in the service department cost you a $5800 job because he would not honor something you offered.

Very fast & efficient, Ken is knowledgeable & kept me in the loop with details of my car service

My husband and I visited the dealership with a vehicle and price point in mind. The sales associate and team were able to work with us to get us in a car perfect for our family. The process was quick and pleasant.

With Service Manger Associate Andrew, It AS gOOD....W

It was great, thank you for service

Cody and Raven are phenomenal! They made my experience memorable.

Best place all round. Very clean inside. There customer service is super good. I give them a thumbs up. Rating 10

Excellent service and service was timely as quoted. Pricing was fair.

The service it?s always excellent Ronald Sharp always makes sure that my car it?s in excellent condition & he explains every little thing

Fast & efficient service, Ken is Great

Mathew in service did a great job explaining everything so I could understand

Marisol was the best dealer I have ever had in all my years of purchasing or leasing a Nissan (and Datsun) going back to 1974. She goes out of her way, is professional and polite. I highly recommend her to anyone!!!

Marisol is by far the best sales person I have ever had. In all my years of purchasing or leasing Nissans (also Datsun back in 1974), she stands out. Professional, kind and polite. I highly recommend her to anyone.

My cars transmission had went out in my car. I went 2 weeks without my car taking Ubers and Lyfts costing me a lot of money. And we just so happened to call Autonation Nissan and talked to Rebecca she seemed knowledgeable about the problems I explained to her and she gave me hope they could fix my car. She was hoping my car was still covered under the extended warranty. She said to bring in my car whenever possible and she would call back to let me know. I got my car towed 2 days later and left my contact information with her and that was it. She called a few days later to say that the car was in fact covered under warranty and that I could come pick the car up the following morning. She even called that morning to let me know the work was completed. I appreciate Rebecca and the team going above and beyond to help me get my car back on the road. After checking multiple dealerships I was grateful that they were able to help in a timely manner

I came in with a difficult situation, and your staff and sales managers were able to satisfy all my needs.

Sales team great. 2nd used car we have bought there.

3 hour wait I was told that my car was getting a free car wash, but it never happened My car is making a loud noise (sounds like metal rubbing together) and my brakes are screeching, but apparently after my free inspection my car needs no attention I paid $75 for an oil change and received not one answer regarding my car's condition My oil change sticker was not even changed, so I'm not sure if I received an oil change (my sticker from Midas, is still on my windshield).

Great service in a timely manner.

They have good servers I like

Friendly and very helpful when she discovered the maintenance plan I purchased was not for the type of oil change my car needs

Andrew in Service was very personable and made my experience extremely easy. He was very knowledgeable and helped me receive quality maintenance on my vehicle. Thank you Andrew.

took my car in for an idle vibration diagnosed as motor mounts needed replacing to the cost of more than $1000 all taken care of through warranty

The Auto Nation Nissan service department has always taken good care of us. They’re fast and thorough !

Great, Genzel took care of everything

The Auto Nation Nissan service department has always taken good care of us. They’re fast and thorough !

Sam and Martin were amazing. I went in to have my previous vehicle repaired and ultimately needed to get a new vehicle. They made the process painless & very enjoyable . They both provided me with great and affordable options. Most importantly they were kind , informative & funny!

Ron in the service department made the process super smooth and easy. I was in and out within an hour for a recall on my wife's vehicle.

An awesome experience at the dealership

I contacted Nissan corporate because they had a lease special on ann Altina SV and I was assigned to AutoNation here in Las Vegas. Marisol in their office did a great job at finding the car, working the numbers and ultimately getting me what I needed and no BS. I like the straightforward approach and we were done with the transaction with in 90 minutes.

Excellent service, from start to the end, very attentive

Called 3 times and left a voicemail 3 times asking for a return call in regards to some documentation I needed from them. Never received an answer or a call back.

Matt Is great, the service was quick, and he was able to service my vehicle and save me money.

I requested a non-pushy sales person and everything was perfect! Everyone at the dealership was extremely friendly and helpful.

the buying experience was exceptional...Marisol Juarez and her team made it easy, straight forward, no pressure and truly great...I am looking forward to dealing with you again!!

Sam and Martin were amazing. I went in to have my previous vehicle repaired and ultimately needed to get a new vehicle. They made the process painless & very enjoyable . They both provided me with great and affordable options. Most importantly they were kind , informative & funny!

The entire experience was easy from start to finish. Initially it was supposed to take many hours but they finished much faster and made what could have been an uncomfortable situation painless and fast!

Went there in December and purchased a brand, spanking new 2023 Nissan Altima. Love it - in and out in under two hours with a really pretty car. Due to some unforeseen circumstances, I had to help my daughter replace her car. Marisol went above and beyond and again, less than two hours to get everything done. All that was left was to go in the next day and have my daughter sign her part and off we went. And it is cute, practical, and much newer than what she did have - pristine condition. So simple, so very nice, and oh, so easy. Appreciate it!

Turned out my key fob was defective, but it took two visits at the dealership to figure it out. I had to file an insurance claim and have a new fob sent to dealership, go back for a third visit for programming & key cut. Lots of driving back and forth and sitting in a crowded waiting room. Not enough seating.

The guy that helped me was Ken in the service department. He was absolutely great and I couldn’t have asked for a better experience. Now that I know ken is so great I would recommend him to anyone and I will only want to deal with him in the future

Always a pleasant experience working with Matt. Everyone is friendly😊

Wonderful staff. Jaime Bermudas is wonderful fiancé manager. And steave

Autonation Nissan is great. They treat you very well.

Good service, I trust the work being done quality parts and such. Although I do wonder if the cost of labor is in line with other non Nissan service centers. I will need the have the tie rods ends and transmission service done soon so about 1500

My service advisor Ken is very helpful he is extremely knowledgeable and always knows what my vehicle needs. He is the best service advisor I’ve ever had. I can’t say enough about Ken. The service manager Bill is always a pleasure very friendly and welcoming. It’s because of these individuals and everyone at autonation nissan I will never take my 2018 Cummins TitanXD anywhere else thank you all for all you do. Jeremy

Poor service customer in parts department . Even the manager in parts .

You throw away my battery even though a told you do not to because it was still in warranty so now I have to go deal with you guys to get reimbursed for the 160$ that I paid for my battery.

Mike service representative very informative and helpful. With a great personality

Great team! Wonderful experience with detailed information and follow up. Fantastic price on a new truck with no friction.

Ron was very friendly and explained things well. Of all the service advisors I have interacted with at Nissan Ron has always been the most pleasant to work with I highly reccomend Auto Nation Nissan and Ron over in service.

So glad I stopped by autonation nissan before heading out to henderson nissan. Probably 1 of the smoothest car deals i've had and Cody in sales was super helpful and pleasant to work with. Definitely recommending this store and Cody even if you're not looking to buy a Nissan!

Mike Martinez did a fabulous job. I got the service I needs on a quick efficient manner!

Great They treat you with respect. I dropped off my truck and they had a loaner already to go. A day later I was back in my truck.

We booked online, get had two weeks for service to be done. We get there ABA they say we have to leave our car for three days before maintenance is done because they?re double booked and they didn?t have our number to call?? How?? Because when you book online you have to put your phone, email and reason why you?re coming in ?? don?t waste peoples time And we have to get to work too! I know I?m not buying another Nissan coz it?s a pain during maintenance times, every time

Went in they replaced the rear heating coils free of charge. Was still under warranty.

I purchased a 2021 Nissan but shortly afterwards the check engine light came on, which literally creates anxiety. My dealership contacted autonation Nissan and set up an appointment for the next morning so they could do a 150 point inspection and handle the engine code. From the moment I arrived everyone seemed kind, professional and helpful. My service advisor was Mike Martinez and he looked over some notes and let me know that it would take about 2 hrs to get to the bottom of the check engine light. Mike contacted Nissan warranty and got the replacement parts for the catalytic converter approved because it was just past the warranty coverage in miles… because it had something to do with emissions and sounds like it would be an expensive fix if I had to come out of pocket and then forward bill to the 12,000 /12 month warranty that came with the purchase. Mike Martinez customer service skills were top notch with me, warranty dept approved ordering the parts to fix and set an appointment to drop off my car as soon as the parts came in.. luckily that was the next morning, he let me know they would need it overnight. I made arrangements and now everything seems to be just fine now. I also witnessed Mike speaking fluid Spanish with a few of his customers waiting in the waiting room with me he definitely keeps his customers informed on what’s happening with their cars and explaining things in someone’s language puts everyone at ease. I’ll be back when I need the 50,000 mile service

Mike G and Carlos were so helpful! I really appreciated their kindness when I took my vehicle in. Can’t recommend this dealership enough.

Rebecca was awesome to work with. Great and quick service. Worth all 5 stars :)

Mike G and Carlos were so helpful! I really appreciated their kindness when I took my vehicle in. Can’t recommend this dealership enough. ⭐️⭐️⭐️⭐️⭐️

As always a really great experience with Auto Nation Nissan. Love my new car.

Jenzel was very knowledgeable regarding my new purchase. If I had a question he would respond right away.

Very friendly found a good deal

3 cars, all of these Nissan, all bought at the same dealer. Nissan Sahara. Do I need to say something else if I am accomplished?

Great customer service and really helped me keeping myself and my car safe! Willing to work with my timing and good hot cocoa

my experience was great. mike martinez has great customer service skills.

Service Advisor lacks training and turnover has been so high at this place. Was told I had to do my oil change every 3 month or 3k miles but I had upgraded the oil change in the past to 6 months or 5k miles. Also told my battery needed to be changed when I had just changed it in September which was 4 months ago. Thank goodness I had purchased the warranty when I had the battery replaced. In the past when I brought up any concerns, the service advisors will look into the issues and make recommendations. Recently I had a noise coming from the front of the car and I asked for it to be checked when I went to get my oil changed but was told I had to pay for the technician to take a look. Been going there for over 10yrs and never have I ever been told that I had to pay to have them do a diagnostic on the noise I was having. Both Managers Bill and Mike had zero customer care and absolutely did not care about customer loyalty. Bill told me straight up that his technicians needs to be paid. I thought Mike was much nicer when he said he would go for a drive with me but later just sent another service advisor instead and didnt seem interested in following up after. Even when I told him my battery was replaced by Nissan just 4 months ago and it’s already faulty. Anyways, my cars have always been dealership maintained and I have bought 3 Nissans in the past because of the after sales service by the previous management team but today I was extremely disappointed and hurt for the lack of empathy and customer care. I also feel bad for the Service advisor as the individual was clearly new and swamped with appointments and there was no support provided by the leaders. Read all the reviews online and people mentioned amazing service from Blake, Ricky, Chris, Zain, Omar, etc but sadly these awesome team are no longer there.

When looking for a car how the dealership approaches you is a big indicator of how they are going to treat you throughout the buying experience. We went to many different car dealerships when we were looking for a car and most of them approached with very pushy methods for example not leaving us to look at the car, hounding us as we searched around the lot, and offering “exclusive” deals to buy RIGHT NOW. Auto Nation had none of that, they weren’t pushy, they didn’t hound us, they just approached and helped us look through their inventory trying to find the best car for our needs and price range. Auto nation was straightforward with their price and fees giving us a good idea of how much the end cost would be. I would recommend Auto Nation to anyone who is looking to buy a car without too much hassle.

I went looking for a stick shift car in Las Vegas 99% of the card dealers who had stick shifts were selling their stick shift $3,000 to $5,000 above the blue book price. This price hike was a bait and switch, to steer you to a new car or used car that was a high bank loan finance amount This Nissan dealership on Shara and Jones, sales rep called me back with a 2019 Nissan stick shift in great shape and extremely low miles and about $3,500 below the blue book price, They helped me secured a loan. I was having an issue with banks because, I didn?t have a loan in over 20 years and my credit card was paid off . I was upset with these banks because, I?d had thought I wouldn?t be a credit risk. Being a broke with a lot of debts will secure a bank loan !! Crazy banks !! The Nissan car dealership knew of a finance company, I obtained the car loan at a much lower finance rate than I would had thru the banks in Las Vegas !! Great honest car dealerships at the Shara and Jones location . Their customer service is awesome !!

I and My wifes experience with automation was good. Barnet was not only an excellent salesman but also has great customer skills.Thanks

Andrew is always getting us out fast and good work

Excellent services from Ms.Maria at service counter! Perfect10+

My sales person and his team took very good of me. He made me feel like my business really matted. Although they was busy he to tie to check on me he I waited. Thank you Barney

Great car buying experience. Great selection of new cars

The sales representative was EXCELLENT. Follow up and courtesy was impeccable by the sales representative. He delivered me exactly what he verbally promised. Brian and Patrick in the vehicle service department were polite, professional, knowledgeable, and helpful!

Couldn?t ask for a better experience. My salesman listened to my needs, provided options, came to a deal. No pressure at all.

Very professional sales and staff no pressure no hurry just relaxed comfortable style on salesmanship

Ken was very informative and straight to the point. I’m glad he was able to take care of me and my car.

Good service. Although I informed the lady that assisted me to make sure the next service date sticker is inside my car and it wasn't. Also, I received a video of the tech telling me what needs to be done, but the lady helping me never came to the waiting room to ask me if I would like to repair the recommended parts. She only came to me letting me know the car was done. She wasn't thorough at all. It would be nice if she would've went line by line on what needs to be done. I had to ask her to explain what the recommendations meant on the service document.

Been here for couple of years , I didn’t have any problems with the service needed . And they help me out with loaner car which I need it for a while because of back log of parts needed for my car and I didn’t pay anything

My service was fast and I was kept informed. Everyone there is friendly.

Sold them my Lexus without trade. They offered me more than Lexus! Not quite what I owe but enough. Steve was absolutely amazing and helpful. The process took about an hour and was relatively painless.

I was only getting an oil change, but after making my appointment, I received up to date text reminders about my service! Rebecca was great! Got me in and out so I could continue on with the rest of my day!

Excellent service from Rebecca, service advisor, timely service , clear presentation of service findings. Timely and friendly service from shuttle driver.

Made an appointment for an oil change , I met Maria, she was very nice and all was taken care of quickly.

Maria and Mike in service can be described in one word. Awesome!

Even I go early every time everybody trying to help me even I hat I make appointments

Great service fast even I won early everybody try to help

Had an appointment for an oil change and it got done fairly quickly.

Excellent service, they deliver your car as quickly as possible, the staff is very friendly.

I took my 2011 frontier in for an oil change. I waited for it and I was happy in the waiting room.

Very clean

Primero que todo quiero agradecer de manera especial la atención recibida por vuestra empleada Maria y segundo felicitar al grupo Nissan por tener una trabajadora tan atenta y servicial como Dña Maria Gracias al servicio Nissan. Ana.

Ken may look rough around the edges don?t be afraid he really knows his shi*. I went in for an oil change and walked out with an oil change and 4 new tires? he saved me over $.100.0 from discount tires and I got an alignment with it, xxxx yeah!!! Really good customer service, fair pricing. This definitely will be my go to Nissan dealership!

Very good car buying experience. Staff was helpful and did not pressure us to buy. Anthony was the sales associate who helped us and was very professional and personable. After going to over a dozen other dealers that day, this was by far the best experience, and they provided the best deal on the type of car we were looking for. Highly recommend this place. Ask for Anthony. Great job!

Professional, quick, reliable service.

Nice guy Mike..he got everything taken care of. I didn’t even have an appointment. Please give him a raise . He made everything easy and was kind. I appreciate excellent service..

Professional, reliable, quick service.

The service and professionalism at this dealership is always excellent. My only peeve is that it takes an hour and a half for an oil change and tire rotation. Was always an hour ish when I lived back East.

Awesome

I was greeted right away. They checked everything. Went in for brakes and my car was done in a timely manner. Very happy.

We had a super random emergency breakdown on our way drive through Vegas in the wee hours of the morning. We needed service ASAP, and I'd found AutoNation with a quick Google search. I called them as soon as they opened, and every staff member I spoke to, from scheduling to service, was super friendly and helpful. We worked with Andrew to get our car serviced, and he stayed in communication with us and explained everything thoroughly, which was comforting as we weren't from Vegas and were a little rattled by our breakdown. Overall, the service was quick, thorough, and friendly! While we hope we don't have another breakdown, we wouldn't hesitate to utilize AutoNation's services again!

We had a super random emergency breakdown on our way drive through Vegas in the wee hours of the morning. We needed service ASAP, and I'd found AutoNation with a quick Google search. I called them as soon as they opened, and every staff member I spoke to, from scheduling to service, was super friendly and helpful. We worked with Andrew to get our car serviced, and he stayed in communication with us and explained everything thoroughly, which was comforting as we weren't from Vegas and were a little rattled by our breakdown. Overall, the service was quick, thorough, and friendly! While we hope we don't have another breakdown, we wouldn't hesitate to utilize AutoNation's services again!

Thank you Ron at AutoNation Nissan in Las Vegas. He takes the time to go over everything that my car needs and explains it in detail. He makes sure that my service is completed in a timely manner. Grateful for such great service every time I visit Nissan.

Rebecca was very helpful and kind and so was all the staff. The maintenance it's self took quite a long time. 6 days to be exact.

Andrew always takes care of me, great customer service.

Fast quick repair while I was in town I know replacing a transmission is a hard job. Great Service all the way around especially from Matt my advisor.

Excellent service and support throughout the buying process. Staff were responsive and informed. Made the buying process so very easy and helped us get the best deal. I will recommend this dealership to anyone who is looking for a new car.

Maria is amazing! She took care of my car and it was very convenient. I always have my car’s service at Autonation Nissan even before with my old cars.

Maria is awesome! She took care of my car and it was fast and convenient! I always have my service in this store and i love the fact that they do carwash after.

on January 6, 2023 I had an appointment to go in and talk about selling my car. while in the process of talking to them about selling my car I was sitting about 10 feet from the managers desk where I could actively hear them making fun of my wife’s name. and when addressed about this they said no we were not talking about her, and continue to deny it as I sat there and quoted their entire conversation. This place is 100% completely disrespectful and rude. They had absolute no customer service and no people skills. Do not shop here!!!!

The young man Mike was very attentive to my services and did a very good job I am very pleased

on January 6, 2023 I had an appointment to go in and talk about selling my car. while in the process of talking to them about selling my car I was sitting about 10 feet from the managers desk where I could actively hear them making fun of my wife’s name. and when addressed about this they said no we were not talking about her, and continue to deny it as I sat there and quoted their entire conversation. This place is 100% completely disrespectful and rude. They had absolute no customer service and no people skills. Do not shop here!!!!

Matt was very Helpful!

Excellent service Andrew Andrews very professional highly recommend he’s great on time

Matt was great in diagnosing what was wrong with my kicks and serviced it accordingly. Thank you 🙏🏽

Service Attendant was nice and pleasant and took the car immediately and the oil change was very fast.

Very fast service and best customer service . Very Helpful

On time friendly and job well done

I worked with Matt when my Nissan Sentra broke down unexpectedly, and he was absolutely amazing. He kept me informed every step of the way with updates, honesty and did everything it took to make sure the repair was covered under my warranty. I highly recommend AutoNation Nissan and have been very happy with the service they have provided.

Maria helped me through the whole process to get my car up to date on service! Easy to work with and kept in touch the whole time! Fantastic experience all around

It was a great experience! Service was excellent and it only take a short time to finish the job. Wonderful!!!

First time using them and they were so nice and got the job done quickly. I will be going back.

They called me complicated bc someone in their 20s came in with pressure. Jenzel wana be Chris brown so bad lol but not gona lie I?m happy he found me the car.

Not only was Auto Nation the only dealer to have my Camaro but Joey made sure the whole trading/buying experience go smooth. Customer service at its finest!!!

Smooth sailing service

Staff is very knowledgeable, friendly, & efficient.

Maria helped me through the whole process and kept me up to date the entire time! Definitely appreciate everyone I’ve interacted with here and look forward to returning!

I've bought several cars from Nissan as well as my mother and family for the last 30 years. They have gone downhill. I bought a used car that was supposed to be "detailed" when I received it and it was absolutely disgusting, food on the ceiling, seats, INSIDE the middle console, personal belongings from the previous owner under the seats. Several mechanical failures nobody mentioned. Then, when I brought it back to be cleaned again, they kept it for over 72 hours, told me it was ready, scheduled a time for me to be there, and we ended up waiting an hour and a half after appointment because they lost the keys and said they had no idea I was coming to pick it up because the sales person was off. They said it took so long because it still wasn't CLEANED. I ended up missing an extremely important prenatal appointment because of this. I didn't get the car back till sun was down and just wanted to get the heck out of there. Didn't inspect the car to make sure it was clean because it was dark outside and can't see very well in the vehicle. I mean, after being detailed TWICE and waiting an hour and a half upon arrival after 3 days of waiting and being told it was finished, that should be one heck of a clean car right? WRONG! The next day in the daylight, there was still food stuck in several spots of the interior. Absolutely disgusting, unprofessional, they are liars. They don't care once you buy the car what it looks like. No integrity. I would never purchase again. Still havent received a copy of our CPO sheet that was checked off with our signature stating everything worked! So many mechanical failures and they won't send us a copy after asking twice because they conveniently left it out of our paperwork. They insisted it would be emailed instead of printing it out during the hour and half window we waiting for them to give me my car back. I don't think it could've gone worse.

Returned due to incomplete service from 11/30. Betty explained and provided what the service packages for the milage. This was not done when I originally asked back on 11/30, I was advised I was only due for a oil change. It was noted that I declined the in cabin air filter which is incorrect. I have been a long time customer of Nissan this is my 4th vehicle and understand that there are packages for various milage, however every time I took it in and asked i was only told an oil change was only needed. I hope to continue to work with Betty going forward.

I've bought several cars from Nissan as well as my mother and family for the last 30 years. They have gone downhill. I bought a used car that was supposed to be *detailed" when I received it and it was absolutely disgusting, food ok the ceiling, seats, INSIDE the middle console, personal belongings from the previous owner under the seats. Several mechanical failures nobody mentioned. Then, when I brought it back to be cleaned again, they kept it for over 72 hours, told me it was ready, scheduled a time for me to be there, and we ended up waiting an hour and a half after appointment because they lost the keys and said they had no idea I was coming to pick it up because the sales person was off. They said it took so long because it still wasn't CLEANED. I ended up missing an extremely important parental appointment because of this. I didn't get the car back till sun was down and just wanted to get the heck out of there. Didn't inspect the car to make sure it was clean. I mean after being detailed twice and waiting an hour and a half ulon arrival after 3 days of waiting and being told it was finished, that should be one heck of a clean car right? Wrong! The next day in the daylight, there was still food stuck in several spots of the interior. Absolutely disgusting, unprofessional, they are liars. They don't care once you buy the car what it looks like. No integrity. I would never purchase again. Still havent received a copy of our CPO sheet that was checked off with our signature stating everything worked! So many mechanical failures and they won't send us a copy after asking twice because they conveniently left it out of our paperwork. They insisted it would be emailed instead of printing it out during the hour and half window we waiting for them to give me my car back. I don't think it could've gone worse.

I had scheduled an oil change and tire rotation via the internet. Omar, the Service Advisor, was courteous and professional. My car was serviced at the scheduled time and completed within an hour.

We brought our car in to have a strange noise looked into. Becky in the service department took care of us through the entire process and she was amazing!

Mike was exceptionally helpful. He apologized twice for the timing of washing the car. I get my car serviced at this dealership only. This is because they are great. Never a problem! Thank you Nissan!!

Always great service. It?s easy to make an appointment with your specific service advisor.

My first time here, and Ron (service rep) greeted me right away and made me feel welcomed. The waiting area was nice, and featured quality coffee drinks.

I had made an appointment for an oil change and tire rotation. Omar, the Service advisor, was courteous and professional. May car was serviced at the scheduled time and was completed within an hour. Thanks for being so efficient.

You are always notified what the problem was and how long it will take to fix the shuttle is available to take on you home and when your car will be available

Very satisfied with service at Autonation Nissan in Las Vegas. Maria(Service department) was super nice and helpful. Sam (sales) spent several hours with me in making a decision regarding purchasing a new SUV. Angela, Raven and Clay (spelling of name?), all in business were extremely helpful in the ?paper work? and finalizing process.

This weekend made my day with set of brand new tires put on at autonation. A set of 4 Cooper grand touring for a great price including alignment.. service experience was fast and completely efficient. As well extremely friendly.

This weekend made my day with set of brand new tires put on at autonation. A set of 4 Cooper grand touring for a great price including alignment.. service experience was fast and completely efficient. As well extremely friendly.

I had a great experience with the service I received at autonation Nissan. Very friendly and fast. Thank you!

Awesome customer service. Great and friendly staff, they were able to get my vehicle in earlier than scheduled with no hesitation and still got it done in a promptly manner.

I bought a rogue Marisol was my sales person. She was fantastic made the process quick and easy. Everyone at the dealership was very professional and helpful.

Good reliable service

I had an issue with one Nissan dealership, so I took my vehicle to Auto Nation nissan and they took care of my needs and then some, Bill and Mike, service lane manager's, listened to my issues, made sure my issues would be taken care of, also recommended other services that my vehicle needed for the mileage it had, I did those , and for my trouble they gave me discount, shout out to Andrew, service advisor for taking care of my Murano.

Robel Zemene is the greatest Sales person. He listen to my concerns about previous issues I had dealing with dealerships. He went above and beyond to help me find something that checked all my boxes. You need a vehicle please go to AutoNation Nissian.

Living 10 minutes away, proximity is awesome and their service department always exceeds my expectations. Service Manager (No BS) Becky will give it to me straight despite the circumstances and I always drive away confident that it’s all good.

Service advisors are knowledgeable and very helpful, especially Matt Riley. Thank you for your patience and help!

Purchased 2023 Nissan Kicks over internet. Robel gave the best price of all dealers in the Las Vegas area. All paperwork was handled flawlessly. Robel even picked me up and brought to AutoNation Nissan Las Vegas. Completely happy with the Kicks, AutoNation Nissan Las Vegas and Robel.

Best dealership in Vegas! The service department … especially KEN is phenomenal to work with! Honest and he knows his stuff! Car is ready when promised and they stand by their warranty! I will never buy from anywhere else as long as ken is my service representative!

Cody and his trainee Jesus were great. The experience from the time I entered the lot to leaving with my new to me Nissan Rogue was a wonderful experience. I will definitely recommend AutoNation Nissan to my friends and family.

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Great staff! Repair was done quick and I was happy with experience.

Great service and amazingly friendly staff. Mike Giordano was very attentive and personable. wonderful location

Ron is always pleasant and makes sure I have the correct work done to keep my Xterra in great shape.

From the moment I walked in I was greeted with almost like a welcome to the family attitude. I knew what I was looking for and the budget I was looking for in regards to finance. Before I even started my journey here for a car I spoke to Robel who sent a few models of cars that fit what I was looking for within the price bracket I was looking. I traded in my car which was a 2014 Dodge Avenger and the offered my the Kelley blue book pricing which when I went to a different dealer they wanted to lowball me with an amount that wasn’t feasible for the vehicle. I couldn’t have asked for better service from the guy who opened the door and treated me with a smile, to Robel my sales associate who helped me find exactly what I was looking for, to Geoff the finance officer who found the best rates for me, and of course Mr D the manager who was on duty. Every time I came back was always a pleasurable experience filled with smiles and laughs and I really felt at home. Thank you and I look forward to keeping my relationship with auto nation Nissan for a long time. Ps. I already started referring everyone I know based on the customer service I received alone.

Ken in service rocks, great coffee, comfy chairs... totally enjoyed the visit

Fast and excellent service

I am very pleased with their service department....MY service adviser Omar is the best. He is patient, courteous, knowledgeable, and respectful.

Five star all the way!! I bring my work car to them routinely and they treat their customers like family!!! The AMAZING. Service woman that helped me last time even gave me a golden knights hoodie. She was so kind and caring.

my brother's and I had a great experience at Suto Nation. Miss Freda Williams was was excellent by explaining everything to us. she even checked in with us later to make sure that everything was working well with our car. she is always there answer any questions we may have.

Excellent service and maintenance Making an appointment makes the difference. My service coordinator Matt was on top of everything. He kept me informed every decision that needed to be made. He is very organized and very kind. The mechanics are very though and communicate with Matt quickly. I appreciated Matt being efficient at processing me out at his desk to pay. That saves so much time compared to having to wait for one cashier Inside. Pedro was very helpful to me with car key and moving the car for me. The waiting room is great too. The charging station extra large TV. Fresh hot coffee

Came for a recall on my versa and left with a Pathfinder! Tony was absolutely helpful and guide us thru all the process until we got the best rate! And our car? Absolutely amazing!

Both Steve and Jenzel was awesome and great help when it came to purchasing my used jeep! I will recommend them to anyone, they didn’t pressure me to do anything I didn’t want to do and was both very nice and helpful in the process as well.

Wonderful service department!

Ken was awesome! Always a pleasure to work with him. He’s no BS and get right to the point. I’ll be returning just because of him!

Very Friendly staff in the service department and car was in for recommended check and work needed by mileage guide and was finished in a very short time . Basil Howell

I have had an excellent experience with the service department. I have had my 370z serviced at Autonation Nissan since arriving in Las Vegas and my service advisor Omar does a great job with the vehicle. I highly recommend them for service.

Service was really fast . Dropped off and picked up 2 days later after having my fuel tank dropped and my pump replaced. Matt was great in doing what he could!

I had an excellent warranty experience with AutoNation Nissan. They followed through with all commitments and took care of what I needed.

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they take care of my car carefully. very professional people. efficient. great communication.

Straight forward to deal with. No hidden pricing surprises. Excellent follow-up

Please be sure to cross your T’s and dot everything else because if you come here to buy a vehicle and your told the basic , common things like a oil change, or a detail or the vehicle will have a full fuel tank, just goes out the door even when your buying the vehicle outright in cash and you still get hosed. This is not how things should go. Even worse when told you got the max for your vehicle but the next day and all weekend the same dealer is telling you they’d give you more. Something really fishy????????!!!!!

Yes, could’ve been but when you walk into a dealership and they lay out the red carpet for you because you have the trade in they are looking for but from the beginning to the end something seemed a little off. Our Salesman seemed nice, but everything he said went out the door immediately at closing after we signed which displeased my mother and I, anything from the detail, to the oil change, to a empty tank when we just gave mucho money. All let downs. Wanted to give a 3 star but this whole situation is wrong. No follow ups from the dealership, let down by this experience

Do not buy a car with Roy, very disappointed

Do not trust in this guys ..Bad store! They don't know how to work honestly, they fool people! I don't recommend it! Get away from this place! 😡

I have a really bad experience in this store, I was in the store to buy a brand new Sentra , and Sales man Roy tell me that I’ll need to wait around 40 days because the car was n transit to store .. I said no problem a put it down a deposit. After 40 days if no update.. I try to contact him .. for like 2 weeks of now answering. He keeps saying the car is in transit. After 2 months a call the manager store and he says my car was sold for another person . And Roy says no problem you can take your your deposit back. So I was at Hyundai and brought a Elantra in the same day . DO NOT WASTING YOUR TIME IN THE NISSAN STORE

I had a really bad experience at this store! I order a car and pais a deposit and never got any response from the seller (Roy). After a few weeks trying and he avoiding talk to me, another seller said that the car was sold. This is very tough situation after you wait for more than a month for a car that wouldn’t even come. The problem was never to wait because we understand this market now but the big issue here is the communication between the seller/store/client. Would NEVER EVER recommend! Not honest job, not reliable either!

Friendly professional very good customer service

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love my nissian !! service was great!

They were friendly and responsive to my last minute urgent needs.

From the first call I made to make an appointment it was great service. Ryan took care of me from the phone call to the day I came in to have my car serviced for oil & filter maintenance. Felt that aloha spirit with excellent customer service even though it was in Vegas, but made me feel like I was back home in Hawaii. Appreciate Ryan’s help making sure to go over thoroughly of what needed to be done on my car with no pressure. Be sure to ask for Ryan, he is very genuine & we were grateful when he made sure our car was washed and cleaned before we drove off the lot.

Ron S did a great job getting me in and out with my services

Great experience buying a frontier from auto nation nissan. The staff was awesome the service was great. Made sure I was happy with the whole process.

Jenzel Navarro was great!!! Very helpful and knowledgeable

Everyone on the staff, that we interacted with, had our ultimate satisfaction in mind. Our vehicle issues were handled as efficiently and quickly as possible. In spite of the parts shortages all over, we were kept up to date on everything, & repairs done quickly. Thank you for keeping our vehicle safe on the road.

Great sales and finance department. There really is no need to shop around these guys by far exceed Any place to buy a car

They did an amazing job on my transmission car is actually driving brand new.

I am very pleased with my overall experience with getting my Nissan Rogue services as it turns out I shouldn't have been driving the car as it was rather dangerous. Andrew helped me and was very straightforward with what to expect, any out of pocket costs, and timeline of service. He also arranged my shuttle transportation home with Gabriel who was pleasant, friendly, and enjoyed the conversation home. thanks for the prompt service I will be going back

Great experience! Great repairs! Consistent contact the entire time of my repair

With Covid my part was back ordered for months. The day they got the part they didn’t hesitate and had my truck fixed.

my advisor was Maria and I couldn't be any happier with the service they provided. our a/c was out in our car and it was under warranty. she made sure to get us a rental big enough for my family and everything and made sure everything was covered under our warranty.

service department is organized and honest. got me and out quickly

I enjoy the fast and professional service I have received with AutoNation. I've had no issues, friendly and warm staff.

prompt attention, well informed about time process expected to take, friendly professional service. everything well explained and out on time.

I had replaced my key fob several months ago and never thought about having my wife's key fob reprogrammed at the same time. When her key wouldn't work and I had replaced the battery, I brought both keys into the dealer. My wife's key was reprogrammed in about 90 minutes and the cost was reasonable. Ken V. had said it would take about 90 minutes to 2 hrs and he was right on target.

I had a transmission problem, but it was in warranty !! Ryan and everyone at Nissan treated me like a paying customer. Very Cordial! Thank you team !!

I had my car serviced a few weeks ago and I couldn’t believe what great customer service I got thank you Ken for taking care of my ride!!

Great experience friendly staff

great customer service.. every one made us feel very comfortable and welcomed.. especially john maldonado.. he went above and beyond for us. thank you!

Great team! Very friendly and very helpful! Matt and Mike G were awesome!! This is my new repair shop!!

They try hard to be kind and helpful.

Got my car here. No issues. Went to service it the other day and let me tell you what I will NEVER go back there. I had an appointment at 9 AM. around 3pm I called to see if I could get an update. Andrew said they were doing the testing and would call me in an hour. I tried calling back four times before 7pm at closing. No one said they’d be keeping my car overnight. I called when they opened next day at 7am. Someone said I was working with Oscar. Oscar said no it’s omar he isn’t in till 8 and he will call. 930 comes and I call again and they said no it’s Andrew and he will call you in ten minutes. I call again at 10. No call. Andrew said to give him an hour. He then called the wrong number. I told him not to fix anything and to do the oil change and that was it. I was then charged 150.99 for labor for fixing the part I told them not to fix after not even calling and telling me what’s wrong. I get there roughly around 1030 and it wasn’t done being “closed out” and had to sit there for two hours more. Then Andrew had the nerve to tell me to my face that he was new and apologized for not getting back to me but Ive been the “only” person mad at him. Ive been calling trying to get a refund and still have not heard back. Thanks for taking money and not returning anyone’s calls. 👍🏻

they are helpful and everything u need as long they can help they will

AutoNation surpassed my expectations in service. This was the first visit I had and I was greeted with 3 different staff members while I had waited and they confirmed that someone assisted me and provided me with water and made sure I was comfortable while waiting. Ken in service is my guy! Where he goes I follow! The auto service industry is all about service, trust, and competence. I can always feel assured and confident that Ken is going to ensure my vehicle is repaired with care and quality work. I’ll always pay more for great service and competent work. He never tries to push or sell me something that isn’t needed and he always makes sure to keep me updated on the status of my vehicle whether it’s the

Absolutely the worst experience. Completely inept staff. We have been waiting for the green slip for MONTHS only to be told it’s been there all along. Absorb ridiculous. Spend your money somewhere else.

Prompt and excellent service, courteous employees and it’s location is very convenient to all. It’s clean everywhere and Covid19 regulations are strictly followed.

Great people there. Great customer service

Joaquin was amazing absolutely the best customer service ever he knew how stressed I was he went above and beyond he contacted me when the car arrived from Arizona he face time us so we could see the car he then went to the trouble of taking pictures and forwarded them to us he came out to greet us the day we picked up our car all this in the hot Las Vegas sun he absolutely is an asset to AutoNation Nissan ⭐️⭐️🤗🤗

Great Service. Everyone there is extremely helpful. Excellent follow up

I do not recommend this place. For almost 6 weeks I have been dealing with this place and spoken with about 10 people, including the general manager. No one will return our calls and they refuse to get me to corporate or someone that is willing to help. They still have not paid my trade in vehicle, leaving me with 2 car payments or else it will go on my credit. Save yourself the trouble.

Pedro, shuttle bus driver/valet welcomed me with a huge smile as he always does in the more than 2 decades since I have been with Autonation Nissan. Mr Omar Pore performed an excellent job in delivering my vehicle on schedule.

Jose was excellent.! Very knowledgable, professional and extremely helpful. Manny and his team were fabulous!!!

Omar was very kind and helpful. I didn’t have to wait for a long time. I was out of there in an hour. I was very satisfied with the service.

Omar is always courteous and helpful. A great experience and the Rogue has been a great vehicle!

Ask for Jose. He did a great job. Got great value for my trade in and several thousand dollars more slashed off the MSRP. Love my new 2020 red Nissan Rogue

Because I am one calls all day, we communicated via text to work out most of the details in advance. All I had to do was test drive and sign the paperwork. Thanks, Steve!

First I should start by stating that I did get a wonderful car, I love my Audi a3. In the previous review i expressed my disappointment in the management by not following thru on some repairs that needed to be done and honestly I didn't think I would ever return to this dealer. But, after i wrote my review Mr Jones reached out to me immediately and worked with his gm to take care of repair to front grille. Also, after talking to him i realized that a lack of communication could have led to this not being resloved sooner so I do take some blame here. This is my second car purchase from this dealer and I have dealt with Mr Jones when he was a sales person and now as a manager and have to say i think he does really care about the customer.

I purchased a new Nissan from this dealership. The financing took a while and it got late. I felt rushed leaving with a lot of unanswered questions. I was sent a survey to fill out and I filled it out. I was honest about my experience and didn’t rubbed stamp it. When I called to find out about the paperwork to register my car aka the green slip I was told that it had been there for a while. This was thirty days after I bought the car. Nobody called me to have me pick it up. When I contacted my salesman he informed me that he had read my review and under no circumstances was I to do another survey. He didn’t like my answers. When I asked to speak to a manager I was put through to a voicemail. I left my info and received no call back. I wouldn’t recommend this dealership to anyone and I definitely would not recommend Javier Cannales as a sales person. Extremely disappointed with the overall experience. It’s the first new car I ever purchased and the experience was terrible!!!

I so happy any time I visiting this place . The guy name Andrew on front door he was so nice to take care of me . I bring my car to here service within just about one hour .

Jenzel did a great job as our salesman. Rhey gave us a fair trade in value and a great price for a used car for my daughter. Kevin made financing painless and Mr Dee was there for us with extra questions had. We are very satisfied with our car buying experience here at AutoNation Nissan.

No comments at all. They do have nice waiting area and very friendly associates.

I have never dealt with a company that was so disrespectful and rude from the dealer to the office. I will never deal or recommend them to anyone. I will discourage anyone from buying from them.

Fast and efficient. Ron and the service team were fast and friendly.

The sales rep provided excellent service. However, the financial manager we were assigned with was terrible. First, the guy just handed over a pad and asked to just sign wherever it says Sign Here, he did not explain at all what the documents are and acted impatiently as I was reviewing what documents I was signing. Secondly, he tried to offer extended warranty but did not provide much information on what it all covers and breakdown of cost. I was I initially planning on getting the warranty but after having to keep asking for details of what it covers; and his arrogant and impatient attitude, I decided not to. The guy came off rude, and seemed like he didn’t like his job. I couldn’t wait to get out of there. I do not like to be around negative people. If it wasn’t for the sales rep that showed/sold us the car, provided excellent customer service, and knowledgeable about the car, I would not have gone through with the purchase. He worked hard to get a sale. Unfortunately, I will not be recommending this dealer because of the terrible experience with the financial manager.

During the COVID-19 episode I was able to conduct the purchase via email, on-line, and by phone. I rate the Nissan AutoNation buying/sales process 5 stars - ????? As to the finance experience, I rate it as a big zero - 0?? The biggest problem, the purchase order was never submitted to my credit union. Fearing that AutoNation would try to arrange to finance elsewhere, to my detriment, using the "if financing is not obtained within" clause, I made sure to get the funding completed. Because of my fear of the underhanded methods I paid an extra $50 to have the payment FeEx'ed to AutoNation to ensure that I had proof of delivery. Secondly, the hard up-sell of additional "products" that were overpriced, and the additional financing these items would require, were overbearing. I will think twice about ever purchasing from AutoNation Nissan in the future. The finance department has ruined it for your sales team. I would recommend the AutoNation sales team, but be careful, be very careful, after sales sends you to the AutoNation finance division.

andrew evans takes good care of my car. its always a pleasure

Great service, as always. Reasonably priced. They have serviced my vehicles for a number of years and that is why I keep coming back to them. Very efficient and positive people.

I Like It Very Much ! Cashier Melody Is Wonderful !

They kept me there past 11 at night. The finance guy was horrible. He didn't give me what I wanted. I felt pressured to take a deal i wasn't comfortable with. Then they made me go back to sign paper work that apparently i didn't sign. Why couldn't they just give it to me when I was there at 11 at night! So I went back on Saturday and they tell me well the finance guy isnt here. Can you come back at 12...this was at 930 am! Are you kidding me! I wasted my Saturday to go back and forth to the dealership, and for them to tell me they couldn't accept my documents i would have to wait a couple of days. Well screw that now im not going back tough xxxx.

My purchase was processed on December 23rd. Unfortunately, I did not receive my vehicle until January 27th. The Sales process was punctual and inefficient. However, the subsequent processes including documentation, financing, and transporting were very unprofessional and delayed. I had to make several follow up calls to confirm my next steps, and estimated completion date. No one ever reached out to let me know the third party companies experienced technical difficulties or lacked resources that the previous operator were supposed to provide. Everyone we spoke to didn't seem to care and tried to deescalate my frustration by bringing up other customers' unsatisfying experiences. Obviously this company needs to reevaluate their sales and delivery SOP's. A couple of associates also provided false information several times. If you're not sure, don't make up what you "think" the customer wants to hear. No contract or tags were delivered with the vehicle. I called to and asked for both items be sent overnight and they literally sent me the same 5x7 paper that was also taped on the front windshield. No form of reimbursement or incentive have been offered for all of the inconveniences. As a current Sales manager for a fortune 500 company, AutoNation does not value the objective of following through with the entire sales and delivery process. A sale is not completed until the product or service is delivered and the customer is satisfied. Overall, this makes me believe the team we worked with is incompetent and just doing the job to say it's done. Absolutely unacceptable! I contacted the number provided for the feedback on the sale experience and the Representative stated there is not an associate by the name of the responder. I also contacted the Concierge service who never returned my call within 24-48 hours as stated.

I call to make a appointment the day They always take care good Always I had good experience in nissan

Salesman was outstanding, however it was easy to see management gave him no help at all. Almost lost my business over $400. Overall decent experience but I was disappointed by the no haggle negotiation.

Blake and the entire team at Autonation Nissan are always great!! SOOOOO much better than my last dealership (Planet Nissan). I was constantly having difficulties with them. Would absolutely recommend this team for both service work and future purchases!

They tell you they’ll take care of your concerns but they don’t

We purchased two Nissan vehicles from Valley Hi Nissan in Victorville, CA because we previously own a Honda, but when it came to getting it serviced the service center was the WORST! While our Honda was being serviced, I walked to Nissan which was right next door and went to talk to the service center (I can't recall right now why we walked to nissan.... Maybe we had a question or something about our honda. Who knows). Anyhow, in conversation with Alan Thies, we fell in love with his professionalism, knowledge, kindness, helpfulness and truthfulness so we did what any other person would... LOL, we purchased a Murano!! After our regular visits with Alan, we no longer wanted to deal with Honda, so we traded our Honda for a Titan. Go big or go home, right? LOL. In the end, we purchase a Titan and Murano because if I ever needed regular service on our vehicles, we only wanted to deal with Alan. Unfortunately for us, life happened and we moved. When we needed regular service on our two vehicles in our new state, we went to Planet Nissan on Centennial Center Blvd, and I have to say... STAY AWAY! They didn't want to fix my vehicle even though they were on warranty! They pretty much wanted us to walk away with a damaged vehicle to push us to purchase a new one!!! Keep in mind, our two vehicles were still fairly new, and there was no reason to update them. So, we called Alan and he referred us to AutoNation Nissan Las Vegas and that's where we met Christopher "Chris" Toth! Chris surpassed our expectations and was 100% similar in character as our good friend Alan Thies (who is now I believe a service director for Valley Hi Nissan). I do hope Chris becomes the next service director in AutoNation Nissan because he has what it takes to be a service director (just like Alan), Chris is professional, kind, helpful and most importantly... TRUSTWORTHY! If, and that's a big "if" (we are very happy with our Nissan vehicles), but if we ever decide to update my 2014 Murano, it will be in this location! Unfortunately, we still have to pay off our Titan! LOL. So, if you are looking for an honest place to service your Nissan, visit AutoNation Nissan on Sahara and ask for Chris. You will be 100% satisfied with his service. xo, EstherB

Liars!! Don't ever take your car here. I had an appointment at 9am. They said 3-4 hours. It's now 4 hours. I asked for an update and they said they're working on it now. Another 1 to 1.5 hours! I said it's been 4 hours. Response? They got backed up. How can you get backed up when it's by appointment???

Beware the service department. If you have a service plan, they will still charge you full price. When you try to get it corrected, they will continue to give you the run-around and use the "phone tag" game. When you go onsite, they'll "have to investigate and get back to you." When they promise they'll take care of it, even after 2 weeks, they won't.

Service department is very very rude and try to rip people off. Personal experience and finding out from others that pretty much the norm there.

My grandson brought his Z in to have the clutch bled. They told him his “estimate “ $384 & change. When they called him to pick up they said they couldn’t bleed the clutch and his bill was the $384 & change!!! They didn’t bleed the clutch & certainly didn’t repair anything. When speaking to the svc manager he stated he would reduce the bill to $150 since the mechanic still needed to be paid for his labor! I thought that is Nissans job to pay their mechanics, not the customer! To get his car back we HAD to pay the $150 & his vehicle still has the same issue!! Will never go back to that dealership nor buy another Nissan!

One of the best places to buy a vehicle in town, great dealership, good salespeople and great company

Greaaaat service! Everyone very friendly and they sure know how to do their job 😌

When you bring your car for service they are mean.

Thank you Blake for the great customer service and always meeting my expectations.

thank you Anthony and and Raven for the best service!!!

I can say I have always been satisfied with AutoNation Nissan Las Vegas on Sahara and Decatur. Blake and Zane always make sure I’m well taken care of when it come to my vehicle.

I purchased a new 19 Yukon Denali and dealt with the GM Nick D. He is serious about making the right deal on the right vehicle. I will buy there again.

2017 Titan Platinum battery went dead twice, called the service department to schedule an appointment. Once again Andrew was the go-to guy. Had it checked out and found that I had a defective battery and not the charging system. Unfortunately, the Titan takes and oddball battery and there were none in the area and had to be ordered. Few days later, the battery came in, and was installed the next morning, no charge and they even gave it a wash. In and out in about an hour. Fantastic service and great coffee too.

fire Omar...…….........…………...………………………...……..

Ricky was helpful. He was able to speak with his manager and help resolve my challenge.

Best experience I have had at a dealership, Blake takes great care of me and my vehicle, I will refer everyone to Nissan

ALWAYS professional and efficient!! Customer service is over the top for I am ALWAYS made to feel like a VIP. ***Please bring back the Altima Coupe***

Took my wives car in for oil change. Chris Toth took care of my appointment with friendliness and professionalism. In and out in less than an hour. Thanks

I had an appointment at 10:15 on Saturday. I waited for my service manager for 20 mins while I looked at several other staff members in there with no customers, but I had to wait for the one the appointment was made with. It was a simple 10,000 mile oil change. I was told 1 hour. I waited for the car. 2 1/2 hours later I had to go out and check on the status. I was forgotten. My car report said it was done at noon, but was not told. I inquired at 1 pm. That's not good service.

My greeting was pleasant, David Froemming, the sales consultant was very nice, he had the vehicle I was interested in ready for me and went over the operation details of the vehicle. The purchase process was not long and drawn-out.

The service reps are great especially Kelley Waker. I would recommend you take your car to AutoNation in Las Vegas for repairs.

Kelly was very kind when I went to have my Car looked at for service. I would highly recommend to work with her if you’re needing service and would definitely go back to her in the future!

The service department was exceptional. Kelley Walker was my agent and she was fantastic. Thank you Kelly for helping me and your friendliness.