The car was brought back the next morning. Ryan , my service guy had it fixed in minutes. Ryan was excellent. He was repectful and understanding to my needs. He was a pleasure to work with. Thank you

Do not buy a car with Roy, very disappointed

Do not trust in this guys ..

Do not buy a car with Roy, very disappointed

Do not trust in this guys ..Bad store! They don't know how to work honestly, they fool people! I don't recommend it! Get away from this place! 😡

I have a really bad experience in this store, I was in the store to buy a brand new Sentra , and Sales man Roy tell me that I’ll need to wait around 40 days because the car was n transit to store .. I said no problem a put it down a deposit. After 40 days if no update.. I try to contact him .. for like 2 weeks of now answering. He keeps saying the car is in transit. After 2 months a call the manager store and he says my car was sold for another person . And Roy says no problem you can take your your deposit back. So I was at Hyundai and brought a Elantra in the same day . DO NOT WASTING YOUR TIME IN THE NISSAN STORE

This place will try to rip you off, they charge $3,000 for a strut assembly, converter seal and an aliment I just did 5 days ago. RIDICULOUS, then they’ll try to buy your vehicle for garbage money. Mine is new, (2018) less than 50 k miles. Their diagnostic is a joke.

They were very helpful in showing me options, clear about the price and no hidden fees. Their calcuation was straightforward. They were trying to help me to find what I need and what I could afford. I would recommend this place again.

I came in for a recall. While other individuals were notified about the status of their car, after 90 minutes I had to seek someone. While I was told it was because I was working, others were engrossed in books or the phones but interrupted. After the runaround I experienced on the phone about whether or not my car was actually in need of a recall, the lack of communication speaks to the lack of communication among the staff regarding my car. While the recall was taken care of, the car wasn't fully washed though I was told it was going to be. Melody and Becky were nice, however, I was left wondering about the chain of communication to ensure quality of customer service.

I had a really bad experience at this store! I order a car and pais a deposit and never got any response from the seller (Roy). After a few weeks trying and he avoiding talk to me, another seller said that the car was sold. This is very tough situation after you wait for more than a month for a car that wouldn’t even come. The problem was never to wait because we understand this market now but the big issue here is the communication between the seller/store/client. Would NEVER EVER recommend! Not honest job, not reliable either!

I have a really bad experience in this store, I was in the store to buy a brand new Sentra , and Sales man Roy tell me that I’ll need to wait around 40 days because the car was n transit to store .. I said no problem a put it down a deposit. After 40 days if no update.. I try to contact him .. for like 2 weeks of now answering. He keeps saying the car is in transit. After 2 months a call the manager store and he says my car was sold for another person . And Roy says no problem you can take your your deposit back. So I was at Hyundai and brought a Elantra in the same day . DO NOT WASTING YOUR TIME IN THE NISSAN STORE

I had a really bad experience at this store! I order a car and pais a deposit and never got any response from the seller (Roy). After a few weeks trying and he avoiding talk to me, another seller said that the car was sold. This is very tough situation after you wait for more than a month for a car that wouldn’t even come. The problem was never to wait because we understand this market now but the big issue here is the communication between the seller/store/client. Would NEVER EVER recommend! Not honest job, not reliable either!

Jean was excellent person to work with.

Love Autonation Nissan and the service they offer from sales to service to parts.

I have taken my car there a couple times and Ken has helped us each time. He's great always keeps us in the loop on the status of the car. Shop works quick to get the job done asap. Highly recommended

My experience has always been the thebest

!Maria Mejia was very pleasant

My service advisor was awesome!

Just go to Sun Auto they care about ppl and safety of cars.

I worked with Jean for the sale of my 2022 Nissan Rogue, and he made the process as seamless as possible. I was nervous heading into the dealership, but Jean was up front, approachable, and never applied any pressure towards me. He went out of his way to get me the car as soon as possible with the color and features I wanted. He made the car purchasing experience a positive one. I've had my new Nissan Rogue for about a week now, and absolutely love it! Jean has continued to follow up with me to make sure I don't have any questions and offered to go over all the features with me again if needed. His coworkers and supervisors were also wonderful during this sales process. I will recommend family and friends to go to Jean in the future. As a side note, this is my first Nissan, and I made the switch to this brand due to my mom having such a positive experience at this dealership for the past 10+ yrs with her Altima. They have always been helpful, and she never felt that they tried to scam her into unnecessary repairs or purchases. I am glad I made the switch to this brand.

My experience with Ulysses was a great experience! We'd been emailing back and forth for months. I finally found a vehicle Iiked online, contacted Ulysses to view and test drive the vehicle. He answered all my questions to the best of his knowledge, if he didn't know he sought a response for me. He's continually followed up since I brought the car home. I LOVE the car, appreciate and am very happy with the service Ulysses provided to me. I will definitely consider AutoNation Nissan Las Vegas for my next vehicle purchase. If you're looking for a vehicle, check out Ulysses at AutoNation Nissan...he'll do you right! Tell him Johnny D sent you! 😁

Because I bought a 2019 Nissan sentra from there.....

Andrew our service tech in conjunction with a advanced mechanic was able to identify a steering issue that no one else could in the past. He was always friendly and professional and stayed in contact with us on the status of the vehicle.

Friendly professional very good customer service

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When I arrived for my appointment at AutoNation, I was greeted very promptly. The team was friendly and told me the exact time it would take for the oil change. I waited in the very clean customer lounge and when my car was ready they came over to get me. They even washed my car! I was very pleased with my experience with AutoNation.

Just leased a Nissan Altima. Joey was fantastic.

love my nissian !! service was great!

Great customer service and quick response loving it so far. 👍🏻👍🏻

An absolute five star experience for me, I went in to find a new SUV! The customer service at Auto Nation Nissan is EXCELLENT!! Freda was GREAT!! She helped me from the time I stepped on the sales floor until I actually drove off with my new SUV! Making sure that a customer is satisfied is rare these days, but all of the staff at Auto Nation will help to make your experience one you won’t forget, even the finance guys are really helpful at explaining everything to make sure you understand your contract. I would like to thank Freda for helping me select a great vehicle, there was no hassle it was all about what I wanted and what I could afford. Also Thanks to Manuel who is the GM who made sure I had the best deal. If your looking for a new or used vehicle check out Auto Nation Nissan!! I will definitely shop with them again.

They were friendly and responsive to my last minute urgent needs.

They ripped me off I came here with my husband now ex husband we both signed for the vehicle & they used my paycheck stubs and income information since my ex did not have income at the time. We split so I came here to check what I needed to do in regards to the vehicle well it turned out they never put me as the owner of the car it is under my ex husbands name even though he provided no income proof & I have been making the payments from my bank account because I’m the paper agreement it shows I am a co-owner but in their “system” it only shows him now I am looking for an attorney to take my case since they ripped me off the ownership with out a notice and I payed 3-4 years on this vehicle! this is not a place to go this is not how business is done and they refuse to do anything to fix the issue I am disgusted with the scam they are playing here do not go here do get a new vehicle & make sure everything is done properly they will lie to you! This place deserves no stars

Good service center

They conducted a free inspection and serviced our Nissan Leaf in a few days. Fees were very reasonable and staff was very courteous. However, in the parking lot they have a waiting area with covered seating. I was walking toward there from a raised half-moon shaped island and fell off the edge of the island, landed on my elbow and scraped it up pretty badly. The raised island has red edging along the curved part but not on the straight edge I fell off of. They may want to add red paint to that area to highlight the difference in elevation there.

Scamers!!! Never returning

From the first call I made to make an appointment it was great service. Ryan took care of me from the phone call to the day I came in to have my car serviced for oil & filter maintenance. Felt that aloha spirit with excellent customer service even though it was in Vegas, but made me feel like I was back home in Hawaii. Appreciate Ryan’s help making sure to go over thoroughly of what needed to be done on my car with no pressure. Be sure to ask for Ryan, he is very genuine & we were grateful when he made sure our car was washed and cleaned before we drove off the lot.

Was very pleasant and smooth.

Service check in Tech Ryan was just incredible nice and efficient. The only thing I don't like about taking my Nissan to the dealer for a recall is that they have it way to long for a simple procedure (reprogram of ECM should have taken about 5 minutes). They check everything else out trying to find something they can tell you needs work. I have my own mechanic for that. You final receipt states you approved a multi-point check over (which I don't remember saying I did).

Awesome! Ronald Sharp is amazing.

Bernie at Auto Nation helped me get the car I wanted when all hope seemed lost in a crazy market, and I was on a deadline. Thanks guys !

I had a wonderful experience today at AutoNation Nissan service department today. Great service work. I was in and out in no time at all. Thanks AutoNation!

I took my car in on Monday, May 2nd because the alternator went out. Matt Riley was the service rep (I requested him personally because I had some previous work done on my car in January of this year and he helped me out). As would be expected, Matt immediately called to provide me the initial diagnosis and the timeline that it would be fixed. During the time my car was in the shop, he provided me daily updates. I can’t say enough about how friendly and professional he was! He definitely made this experience (as well as my previous one) as painless as possible…kudos to Matt!!!

Ken was very helpful, and friendly, kept me informed the whole time that I was waiting for my car!

Pretty wild how they breeze you through the paper work, you put 4k down on a 19k car, and after receiving my first bill the total I owe on on said car is 23k. This was my first time buying a car so shame on me I guess, but salesmen will be salesmen, all smiles and quick sign here and here and here. I love the car, sad I'm left feeling swindled and wondering who's pocket my down payment went in.

They fixed my problem under warranty without complaint. They even found another problem I hadn't noticed and fixed that under warranty too. The service representative was polite and knowledgeable.

This was the best experience ever, the customer service was amazing with updates and great communication. Matt was my rep and he really went above and beyond. Thank you so much!!!

Omar P. Helped me, fasr efficient and i received a video of status of my car and its great to know these things thank you

Awesome experience, didn't find what I was looking for on my first trip, they took the time to find cars that met my needs and found the right car for me, Danny was awesome and I didn't feel pressured at all

Matt Riley was an amazing Service Tech! This was my second visit with him and he has been very consistent each time. Extremely professional and provided me updates on the status of my car on a daily basis…outstanding customer service!!!

Ron S did a great job getting me in and out with my services

Great experience buying a frontier from auto nation nissan. The staff was awesome the service was great. Made sure I was happy with the whole process.

Omar is the best! He takes great care of my truck!

Jenzel Navarro was great!!! Very helpful and knowledgeable

Amir did a Fantastic job, Raven did an Awesome job and the Store Manager did a Great job in helping us get the vehicle we dreamed of. We are very satisfied overall! Thank you AUTONATION!!!!

Matt was very informative, friendly, and patient. He kept me updated everyday with the status of the car. The problems I took it in for got fixed on time. He went above and beyond our expectations as a customer and we will definitely be returning to this location for our car service nerds because of our experience.

Andrew was awesome he made sure all the test where completed on my Mom's car and have not had any problems. Thank you for service with a smile.

Was a good experience they're nice people and you'll get the best price in Vegas. Don't let the other nissan dealers mark up their prices and trick you.

Everyone on the staff, that we interacted with, had our ultimate satisfaction in mind. Our vehicle issues were handled as efficiently and quickly as possible. In spite of the parts shortages all over, we were kept up to date on everything, & repairs done quickly. Thank you for keeping our vehicle safe on the road.

I was very please with your sales and finance department. I really don't understand why anyone would buy a car with another dealership besides your .Between the minimal markups and great financing along with great employees you guys have the total package .I rate you 10 stars

Omar pore was great to work with

Great sales and finance department. There really is no need to shop around these guys by far exceed Any place to buy a car

Had no problems getting the car I wanted. Joey was great. Made sure everything was good with the car before I drove off the lot. Would definitely recommend Autonation if you are looking for a quality car.

The guy I dealt with this morning was so effing rude and could care less about my car having issues. He immediately said take it somewhere else without even looking. I'm very irritated. He didn't want to help me at all was making up excuses about taking this long to order this and that. I would give them 0 stars if I could .

My first experience here at Nissan, Bought a Car here for Cash-(paid at the spot in full) and they didnt have Title for me, talked to General Menager and was told title will go straight to DMV and will be in DMV in couple of days,also General menager told me to register a car right after receiving green slip to speed up process but just wasted my time, car was purchased in beggining of February and now its almost May so 3 months after they NEVER sent a title to dmv yet! Dont believe what they tell you! Big Liers! Good Luck if you do deal with them!

Steve Eggenburg is Super Excellent Service... He is always helpful and take care customer needs. He's services clearly, details , and easy understanding for customer cares...👍

Fast service. Fun and interactive staff.

Fast and friendly service

Jenzel Navarro rocks!

Went for an oil change and to have a flat tire patched. I was wanting to have my warranty checked for the tire, but it would have taken a few hours. The service department rep. helped me out by giving me a discount on my bill and I paid what I was expecting to pay for the oil change. I waited for my car, was in and out in less than an hour.

They did an amazing job on my transmission car is actually driving brand new.

I was so happy they had the part I needed for my brake lights and right blinker. Omar was very nice and efficient. They even gave my poor dirty car a complimentary wipe down too! The waiting room was comfortable and chill with a charging station and coffee. Made the wait easy.

Steve the salesman at auto nation Nissan was extremely helpful and honest while helping me find the vehicle I wanted even across their inventory in other states. The only reason I’m giving this review 4 stars though is the whole buying process is annoying as once you start looking you’ll be sent texts and emails constantly from various people until you tell them one at a time to stop. It always seems a little annoying.

Came in to the dealership to get some work done on my car. Was instantly greeted by a manager and he directed me to my service advisor Ron. Ron was very friendly and helpful on explaining on what needed to be done and a accurate eta when the job would be finished. I waited in their customer lobby and it was amazing. They had free hot chocolate and coffee for the guess and even had a charging station for your phones! Definitely coming back when I need more work for my Nissan!

I started my visit at the service department. Omar and Mauricio were very helpful and friendly! Omar took me to sales and I talked to Anthony about selling my 2012 Honda Civic. He was also polite and friendly. We were able to make a deal. I left with a check for my Honda and Omar and Mauricio will be working on ordering a new battery for my 2013 Leaf. I was pretty happy.

Not the usual "high pressure" we expect walking into any dealership. Tony was friendly & answered our questions the best he could. If he didn't know the answer, he was determined to find the answer. His straightforward, honesty is a plus!

Ron is the best advisor ever.....I always come back because on his service. I trust Auto Nation Nissan with my cars.

I am blessed to have purchased from this dealership. Management has worked hard to improve customer service care. They knocked it our of the ballpark with Mike and Maria in the service department. Best care EVER!

They definitely went above and beyond to work with me. I would definitely recommend this place.

When the price was a bit much for what I could afford ( because I'm terrible at regular maintenance and let it all stack up), the associate Andrew was very helpful to make sure I i figured out the most important stuff, and took care of me!

It is FRUSTRATING every time we bring my car into the AUTONATION SERVICE CENTER (WHERE I PURCHASED THE CAR AND ALL AUTO NATION SERVICE PLANS, EXTENED WARRANTY) THE service writers say I do not have the service and extended plans AUTONATION we have to wait and wait then see the manager that sold me the AUTO NATION SERVICE PLAN then we have to go back to the service center and show him where to find the AUTO NATION SERVICE PLANS EXTENED WARRANTYS. The time before last they were to do a tire rotation (I MARKED MY TIRES) oil change. I forgot to check tires at dealership, but I did when I got home. THE service writers need training ON THE PRODUCTS THEY SELL ON THE FLOOR. I STILL HAVE NOT RECIVED AN answer on how to updATE MY GPS ,, OTHER than that, they are just OK. What a shame this day and age Spend money for a vehicle and get treated .....

Great got in and out for a oil change

Robell was very helpful. Made the whole process quick and easy!

very pleased with the service, will return in the future for my car needs.

Andrew was GREAT, very patient and kind, also gave me a good deal on tires. OK, maybe didn't just give me the deal, but gave me the best deal they were offering. Thanks Andrew!

Everyone was very helpful and polite. They were patient and understanding of what I wanted and went above and beyond to provide it to me

I have never received customer service as spectacular as this. The crew helped me find the electric car that I wanted in this high demand market. They educated me about charging and have been in contact with me for continuing service after purchasing to the vehicle. The employees are fist bumping when they come to work in the morning. Great place to buy a car!

My experience is always positive, which is why I return to Autonation Nissan to have my car serviced.

Wasn't happy about the price of service. But was beyond satisfied nonetheless.

It was just a routine oil change but as always the service department makes me feel like I am important and they go out of their way to please me and give professional service. Andrew was very polite, patient and helpful. I was very pleased with my experience. A year or two later another review: For many years I have always bought my cars from Nissan and had them exclusively serviced at the Nissan dealerships. In all my time I have always been treated with respect as a valued customer. Nissan service department always go out of their way to give superior and generous service. My hat is off to Omar and Ron at the West Sahara (Las Vegas) dealership!

Omar was fantastic! They really made sure the service was too notch and that I was well taken care of.

Everyone involved in the purchase of my new Rogue SV; was very pleasant, very knowledgeable, and the whole experience was pain-free. I would highly recommend them to anyone interested in buying a vehicle.

Bill Buckley did everything possible to assist in getting my Nissan fixed properly and in a timely manner.

Friendly staff and didn’t take too long to get my car maintained

The entire experience was amazing. I will recommend this Dealership to anyone. My sales person Sam was incredible, and he really does care about the customers wants and needs. Manny the manager he really cares about what the client needs. I was looking to purchase a Nissan Altima SR Turbo 2022 at this dealership. Manny was on it and he was searching other dealerships to see who had it and can get it delivered for me. What I love is that he really cared and he had the car delivered at no time. I really appreciate you this family has done for me. I have been a loyal customer for 8 years. I entire family owns a Nissan And this has been the 7 car we purchases. So I’m definitely coming back here.

Was not made to wait a long time. Very courteous 👀💕👍🏿

My recent visit was awesome! The service tech was friendly and very professional. My service advisor gets, 10 all across 😊GREAT CUSTOMER SERVICE 💯

Oil change. I asked if they would fix front under bumper as it rattles but they didnt do anything. Still rattles.

Ron was great and they are always very helpful. A bit pricey but personable and keep track of all your visits and problems. The process is smooth and comfortable. they also offer payment plans for cars that need more work than expected.

Thanks Guys!

I had a great experience, the check in and check out process was quick. The rep gave me an eta time and my car was ready by then

Throughout the process of getting my car repaired, Ricky was very helpful and made sure to communicate consistently while answering any question that came up. I appreciate everyone who assisted with repairing my car and dealing with shipping issues that were out of their control. Thanks again!

I am very pleased with my overall experience with getting my Nissan Rogue services as it turns out I shouldn't have been driving the car as it was rather dangerous. Andrew helped me and was very straightforward with what to expect, any out of pocket costs, and timeline of service. He also arranged my shuttle transportation home with Gabriel who was pleasant, friendly, and enjoyed the conversation home. thanks for the prompt service I will be going back

They let me know everything that was going on behind the scenes so that I could be sure of when to expect the repairs to be done.

Andrew was very upfront with me, I appreciated the honesty about coverage and disclosure of warranty non covered costs , and Gabriel gave me a shuttle drop off home thankfully as I really needed it. Great job communication and prompt service next day.

Great repair on my car and worked with me the whole time. Consistent contact each step! Thanks!

Great experience! Great repairs! Consistent contact the entire time of my repair

With Covid my part was back ordered for months. The day they got the part they didn’t hesitate and had my truck fixed.

Had a problem with my transmission and a few other things. made an appointment, came in and my service advisor was Ricky. I can't say enough good things regarding my experience from beginning to end Ricky kept me informed of the entire process. He even had a rental car available while it was in the shop! If I could give 10 stars I would. My best service anywhere for anything in my life!!!!! I would with out a doubt refer my friends and family to AutoNation Nissan and especially Ricky!!!!

Great

I had driven a Nissan Rogue as a rental and from that experience wanted one. I went to another Nissan dealership where I lived and they had very little inventory and did not have what I was looking for. I then went to Autonation Nissan. I had done my homework and research prior to going to a dealership, so I knew exactly what I was looking for. When my husband and I arrived we met a young man named Joey. I shared with Joey exactly what I was looking for. He left and went into the lot and drove back up with a scarlet ember Nissan Rogue with all of the features that I was looking for. I was BEYOND excited. We purchased the car and drive it home that same day. First of all, I am grateful that Joey listened regarding what I was looking for and secondly, that the Autonation Nissan dealership had a large inventory and the exact Nissan Rogue that I wanted. I live this dealership and my new Rogue.

I am very happy with the service I received at Autonation Nissan! Marisol, Dee, and Martin made my trip worth while. I love my GMC Terrain. It’s the perfect car for me and my family. Marisol went above and beyond to make sure I had a car that I loved and also fit my needs. Thank you Autonation Nissan!!

Great job as always.

my advisor was Maria and I couldn't be any happier with the service they provided. our a/c was out in our car and it was under warranty. she made sure to get us a rental big enough for my family and everything and made sure everything was covered under our warranty.

Very fast service and best customer service

The service staff was friendly and personable. Seemed like a nice smaller operation than those mega dealers around town.

Purchase was smooth and quick, I was assisted with finding a cat in my price range first then moved on to the purchase. Over all great experience and happy with my new purchase.

Ryan is great to work with. Professional, attentive... I am super happy with the Service given,

Wonderful experience from beginning to end. Ryan was awesome to work with. Great communication!

Ricky was very helpful and chill

Andrew was excellent in explaining everything our car needed.

Omar IS the best. He and the mechanic made sure I understood the issue and resolved it completely. I feel safe again in my car.💞💞💞

Good service

Went to see about Purchasing an SUV. Jenzel was great! Answered all my questions and explained the process. Made us comfortable with our purchase. Ask for Jenzel!!

Omar at The Nissan service dept was not only really nice, he was really down to earth and most of all and importantly he was professional and knew what he was doing and at not one time did I feel like I was being jerked around. I’m a loyal customer of Nissan when it comes to the service of my car and as long as I live in Las Vegas and have a Nissan I will always bring my car to this exact facility to be serviced and Omar will be the one to be my service consultant as long as he’s there. Thanks for everything guys and thanks for taking care of my car.

First time going to this dealership for routine maintenance on my Murano and I was pleased. My service advisor was Maria and she was super friendly went over all the details with me I would definitely ask for her again. My service was done in a timely manner the waiting lounge was nothing special but comfortable enough to wait there. I most likely will return for my next service my only complaint is there are not many choices of restaurants close by to have breakfast or lunch while you wait.

Great Place. Safe please to bring your car.

Knowledgeable Team. The sent me a video of the repairs that needed to happen. I felt confident in the repairs they made.

I had an exceptional time here! Very professional staff. I was immediately greeted when I arrived and they appointed me directly to where I needed to be. Hassle free experience. They got me a rental vehicle quick and easy! Definitely will be back again! Thank you for the great service.

I have no complaints about this location! The cashier was extremely friendly had no issues answering any questions i had. When I walked in I was immediately greeted warmly and very friendly. They took care of all my needs and all while doing so i was able to listen to some really good music! absolutely going here again!

So I purchased a vehicle here last week and when I tell you it started off pretty rocky it did just that. I had to keep coming back and forth up here about an issue with my used Malibu, however I had started to get up set and really bothered by having to keep coming back and forth however the time from me doing so the sales manager MANNY FLLOYD and Kimberly Cunningham. They have been going above and beyond to take care of a matter that was out of everyone's hands and handling it with such care and love. That's how you tame fire with genuine love and attentiveness. Thank y'all !

Great energy filled group of people at AutoNation Nissan & very welcoming!

They went out of their way to look for a manual car within my price range. Once, it was located they contracted me and I went into their location They didn’t do a bait and switch, like the two other car dealerships tried with me Honestly is extremely important to me I had a few questions after, I bought my car . The car salesman took the time to answer my questions.

I asked for an oil change only and they did a tire rotation that I did not need as I had done that previously and a best practice from the dealer is every other oil change. They messed up my brakes and alignment I have another appointment set for later this week even though I have doubts. My camera in my car recorded the abuse they did to my vehicle and the language that was said inside the shop including "I will quickly get this done" as it relates to the tire rotation that messed up my car and was not to be done as I told the guy when I made the appointment and the morning of the appointment to Ron Sharp who did not share with me what work was going to be done. I was high grossed and treated very badly my car was abused and I am very very very dissatisfied with the work done. Wish I could do no stars worse experience every at a dealership.

Quick and professional assistance at your service department

I’ve purchased new vehicles throughout my life and this was the best experience so far.

Ryan was awesome in servicing my vehicle. He kept me up to date, and literally help me save thousands of dollars when the warranty company tried to screw me over. Great job.

Quick and efficient service.

Had a great experience , great customer service Thank you Tony!!! One happy customer definitely will return.

The professional of the service person.

Friendly service. Usually quick.

Just had our 42K Service on my 2018 Nissan Rogue. Very profession staff. Also car was ready faster than the normal time.

I got my car serviced here and Andrew was incredibly helpful talking me through every part of the process and helping me decide which repairs I needed most. The car is running great and I would definitely go back if and when I need to. Ask for Andrew and you know you'll be in good hands.

Service advisor Ricky Ng is knowledgeable and helpful. Technician was able to fixed my car’s problem. The car was even given a courtesy car wash when picked up.

It’s a pleasure to see Ricki back at your establishment.In my opinion he is very polite , easy to talk to and just a good person.

Yes..service writer Herbie was very pleasant, courteous, knowledgeable and efficient...he created a great experience for me as I waited for my 1st oil change on my new sentra..my third oil change was as good as my first..Service writer Andrew Andrew's was magnificent..he had me in and out very quickly and He even had my car washed for me...Very cool..Gary

D and Jenzel were amazing to work with.

Very nicely ran and managed. Great team working there as well as great communication. Will definitely be going here for my car needs!

Took a while to get some service to see the vehicles but after that everything was great.

I went to AutoNation to check out their used car selection. I really had no intention of buying the same day, but I found a great car and didn't want to wait. My salesman Bernie was awesome! He was very patient with me and I didn't feel pressured at all. The whole process was stress-free and at the end I was happy with my decision. Thank you AutoNation!

service department is organized and honest. got me and out quickly

👍 Great

The guys that working the service department are awesome!

I took a 1500 mi road trip to Vegas and needed my car serviced. I was quite nervous about finding a quality service center for an oil change and tire rotation for my Altima. I chose AutoNation, and their quality of service was simply amazing. Prices were fair, customer service was sound. If I happen to take another road trip to Vegas, this is where I'll take my vehicle to ensure my vehicle continues to run reliably well.

Very satisfactory.

First time here. Was there due to a recall on my Sentra. They got me in with fast and very friendly service. Thanks AutoNation.

I enjoy the fast and professional service I have received with AutoNation. I've had no issues, friendly and warm staff.

prompt attention, well informed about time process expected to take, friendly professional service. everything well explained and out on time.

Andrew took care of me. Came in for an oil change and got me in and out. Informed me about upcoming services to give me a heads up. Always keeps it professional. Great job

Service technician was able to fixed the diagnostic problem I presented to service advisor. Service advisor Ricky Ng was helpful, knowledgeable, and excellent in dealing with Nissan customers like me. I give both personnel 5 star ratings. Thank you.

My experience was great! I walked in met a great salesman walked out with a car I loved. Simple as that!

Blake was quite helpful the car is smoother in accilaration but no coffee shucks all in all it was good

I really enjoy this specific location on jones and Sahara. Everyone was super nice there especially the mechanic Omar who helped me get into a rental and worked on my car. Thank you!

The sales rep and finance person were professional and knowledgeable. Everything was prepared ahead of time and I was in and out quickly. One of the best and easiest experiences I've had buying a vehicle.

I have been coming here for a few years. The service center is the best. I get prompt service. My service advisor is great.

I just bought my 2017 nissan rogue and had two scary incidents where my sensors went ff and my car came to a harsh stop on its own. This was my first time bringing my vehicle to this dealership to be serviced. Making the appointment was easy and the day of my appointment I dropped my car off with a hit of confusion. It seemed the people at the service desks were confused who was going to be helping me. But after a bit of discussion i left my car. A few hours later I received a text from Ricky that my car was ready and that i had a recall on sensors for my car that was covered by warranty. Ricky was very professional and helped explain things to me. I feel comfortable taking my car back and would love to have ricky help me in the future.

I'm so frustrated and disappointed with autonation Nissan, we spoke and got our paper work straightened out, and was assured the car would be prep for us when we came in on the agreed time. Needless to say when we got there, the new owner of the car told us he had just purchased the car, that we thought was waiting for us. All day we were in communication with their salesman, including getting a call from a manager who wanted to know if we were coming in to do the purchase later that evening, and texting with the salesman up to an hour before we got there; and no one could tell us that someone else was already in the process of buying the car. The salesman that we had spoken with wan now no where to be found, and we sat in the waiting area for about 30 min. scratching our heads, looking for an explanation, after I we spend an hour in traffic full of excitement, which turned to disappointment. Their communication severely lacks, and now I'm back to where we were hunting for a car. Thank you Autonation Nissan, rest assured I will never recommend, do not recommend doing business there in the near future. Sincerely, JOhn

The dealership addressed the issue with my vehicle in the same day and returned my vehicle in the same day. The entire process was extremely professional and thorough. It was the best experience I ever had with a dealership. I greatly appreciate there hard work and dedication.

Fast, friendly and reliable!

It took a while, but it was a complex challenge (what's killing my battery every 2 days or so?). They found and fixed it for a fair price, noticed several other things that were fixed quickly and for a fair price, and kept me posted throughout the entire process.

Fast, friendly, reliable service! My vehicle was taken in at my scheduled appointment time and returned earlier than quoted. HIGHLY RECOMMEND!

As an Uber Driver is a priority the safety of my vehicle for my clients, I took my vehicle for service to Auto Nissan LV, My service advisor was Ricky Ng and Technician Edgar Serrato. Ricky & Edgar did provide a great service and also address my concerns, I highly recommend them if you visit this location, they will take care of your vehicle :)

No pressure, friendly and knowledgeable staff. Best car buying experience ever. I would definitely recommend AutoNation

Great customer service . Omar is knowledgeable, patient and helpful. Excellent!! Omar Pore one of the service advisor did a superb job taking care of me during my recent visit at the service dept. thank you. Rino B.

Very professional Staff and my car was diagnosed quickly .

I had replaced my key fob several months ago and never thought about having my wife's key fob reprogrammed at the same time. When her key wouldn't work and I had replaced the battery, I brought both keys into the dealer. My wife's key was reprogrammed in about 90 minutes and the cost was reasonable. Ken V. had said it would take about 90 minutes to 2 hrs and he was right on target.

I had a transmission problem, but it was in warranty !! Ryan and everyone at Nissan treated me like a paying customer. Very Cordial! Thank you team !!

Car need a transmission Matt in the service department was sooooo helpful he had awesome customer service

Service is good, but I am very disappointed that a Dealer twice don't have the part to COMPLY WITH A RECALL, and the first time the service adviser knew they didn't have the part and didn't call me to avoid me the trip and just told me we don't have the part when I showed up. The second service adviser I told him that it was the second time for this appointment and to verify that they have the part and he confirmed they had it and gave an appointment, I dropped the car and later he told me that they don't have the part. Seriously this Nissan Dealer IS NOT GOING TO COMPLY WITH A RECAL, and it's been more than three months and they still don't have the part, what an amazing advertisement to buy Nissan!!! I am going to call the 1-800 number and complaint, because this seem incredible. And the recal states that without changing this part, the car can stall and catch fire.

Andrew Andrews provided extraordinary customer service. He was very professional informative and helpful.

Robel was very helpful and kept me informed on the status of my Nissan leaf arrival to the dealership. Very professional and highly recommend Rebel and management if you're looking for a Nissan. No high-pressure add-ons or dealer markups like other local dealers. I'm extremely satisfied with the dealership and my new Nissan Leaf.

Ron and Mike has the best service ever!!! Make sure you go to them cause they answered all my worries and was very patient with everything.. These guys are Amazing at Customer service!!! They understand my frustration and helped me out, without any doubt, right away, boom, problem solved…

Andrew stuck with us and made sure that we were well taken care off and satisfied with the outcome.

I had an issue with my collision sensor & a few pieces of wire was dangling in the front drivers side; I was advised from another auto repair shop I needed a new bumper: I brought it to the Nissan dealer: as it turns out that the dangling piece held the bumper together & further it was defective so they had another piece & replaced it then sauntered it together. Saved me thousands of dollars of repairs! The collision sensor only needed a code & that was handled as well! Awesome job!

Excellent service from start to finish.

Anthony was excellent to deal with. He was very patient with me. Everyone we dealt with was great! I highly recommend this dealer.

Tried to get the Facebook advertised special for a Frontier Pro4X CC for 1,899 down and $199 a month, no one called me back.

Always taken care of by Ken in service...very very honest and always leave happy with no worries..thank u Ken

Ken serviced my car and he was awesome! Great service!!!

I had my car serviced a few weeks ago and I couldn’t believe what great customer service I got thank you Ken for taking care of my ride!!

Great experience friendly staff

Great staff great service. I felt appreciated

I loved the entire experience! They helped me find the car I didn't even know I wanted! Friendly staff and they will try their hardest for you and to get you the dream car and experience! Life long customer here now!

Ryan was amazing he broke everything down to us to where we completely understood what needed to be done His Attitude customer service was pristine very professional very polite and very very fast on the service

great customer service.. every one made us feel very comfortable and welcomed.. especially john maldonado.. he went above and beyond for us. thank you!

The service department was awesome!! My service advisor Ron sharpe is amazing he did everything in his power to get my wife’s 2021 Altima back up and running. Some rodent ate all the wires in the engine bay. Ron worked fast but all we waited for was my insurance which we all know how that goes lol but thanks again Ron 🤙🏽

Everything was very good.

They were helpful and my car is running great after service.

I drove about 100 miles with my mom hoping to come back home with a new car. I said "I hope we get someone with a great personality," and as soon as we walked in we were greeted by Tony. He was very patient with me, had a great sense of humor and was very helpful through every step. The entire staff made my mom and I feel comfortable and important. Thankfully, Tony and Jaime did everything they could to make sure I left in a new car. We even got complimentary hydro bottles and keychains (good quality). Everything about my experience was amazing. I would and will be recommending this dealership to friends and family.

Best customer service.

Great team! Very friendly and very helpful! Matt and Mike G were awesome!! This is my new repair shop!!

I love AutoNation great deals on their vehicles I been getting cars from them and haven’t had a problem with any of my vehicles I strongly recommend everyone to go get a car!!!! Fabulous customer service keep up the awesome job AutoNation

They try hard to be kind and helpful.

Got my car here. No issues. Went to service it the other day and let me tell you what I will NEVER go back there. I had an appointment at 9 AM. around 3pm I called to see if I could get an update. Andrew said they were doing the testing and would call me in an hour. I tried calling back four times before 7pm at closing. No one said they’d be keeping my car overnight. I called when they opened next day at 7am. Someone said I was working with Oscar. Oscar said no it’s omar he isn’t in till 8 and he will call. 930 comes and I call again and they said no it’s Andrew and he will call you in ten minutes. I call again at 10. No call. Andrew said to give him an hour. He then called the wrong number. I told him not to fix anything and to do the oil change and that was it. I was then charged 150.99 for labor for fixing the part I told them not to fix after not even calling and telling me what’s wrong. I get there roughly around 1030 and it wasn’t done being “closed out” and had to sit there for two hours more. Then Andrew had the nerve to tell me to my face that he was new and apologized for not getting back to me but Ive been the “only” person mad at him. Ive been calling trying to get a refund and still have not heard back. Thanks for taking money and not returning anyone’s calls. 👍🏻

they are helpful and everything u need as long they can help they will

AutoNation surpassed my expectations in service. This was the first visit I had and I was greeted with 3 different staff members while I had waited and they confirmed that someone assisted me and provided me with water and made sure I was comfortable while waiting. Ken in service is my guy! Where he goes I follow! The auto service industry is all about service, trust, and competence. I can always feel assured and confident that Ken is going to ensure my vehicle is repaired with care and quality work. I’ll always pay more for great service and competent work. He never tries to push or sell me something that isn’t needed and he always makes sure to keep me updated on the status of my vehicle whether it’s the

Before you take your car here, check out the reviews on their yelp. ALL ONE STAR REVIEWS FOR A REASON. They send your car home in quest shape than it goes in!

Absolutely the worst experience. Completely inept staff. We have been waiting for the green slip for MONTHS only to be told it’s been there all along. Absorb ridiculous. Spend your money somewhere else.

Prompt and excellent service, courteous employees and it’s location is very convenient to all. It’s clean everywhere and Covid19 regulations are strictly followed.

Great people there. Great customer service

What a joke. I don’t even know where to start. Herbie in the service department is who we worked with. Exactly two weeks ago, on a Thursday 5/6, we handed him our keys and were told the car would be fixed by Monday and since he was off for the weekend, he would “for sure” call us on Monday morning. He did not. We called and asked for an update. No answers at all were given to us. We were promised a returned phone call from Herbie, and it did not happen. This happened about 5 other times within the two weeks, constantly promised we would get a phone call but never actually getting one, even after many voicemails left. Nobody was even able to communicate what was actually going on with the car after we were told “other repairs are needed”. There were two times we were told the vehicle was going to be ready on a specific day, both days came and went and we called to ask for updates, only to receive no answers. Finally today, Thursday 5/20, after the final attempt of anybody communicating with us over the phone, we made the 30 minute drive across town without even knowing if the car was ready because we figured that would be the only way to get communication. We learned that the car was ready SIX DAYS AGO! Why has nobody bothered to reach out OR tell us that in one of our many phone calls?! Herbie did not seem apologetic in the least. This is the most unprofessional, unacceptable behavior. I work in customer service that deals with repairs as well and I could never fathom doing this to a customer with their property in my possession. It is inexcusable. Two weeks of zero communication and us not having a clue what’s going on with our vehicle should not have to happen under any circumstance.

Joaquin was amazing absolutely the best customer service ever he knew how stressed I was he went above and beyond he contacted me when the car arrived from Arizona he face time us so we could see the car he then went to the trouble of taking pictures and forwarded them to us he came out to greet us the day we picked up our car all this in the hot Las Vegas sun he absolutely is an asset to AutoNation Nissan ⭐️⭐️🤗🤗

Great Service. Everyone there is extremely helpful. Excellent follow up

I do not recommend this place. For almost 6 weeks I have been dealing with this place and spoken with about 10 people, including the general manager. No one will return our calls and they refuse to get me to corporate or someone that is willing to help. They still have not paid my trade in vehicle, leaving me with 2 car payments or else it will go on my credit. Save yourself the trouble.

Pedro, shuttle bus driver/valet welcomed me with a huge smile as he always does in the more than 2 decades since I have been with Autonation Nissan. Mr Omar Pore performed an excellent job in delivering my vehicle on schedule.

Jose was excellent.! Very knowledgable, professional and extremely helpful. Manny and his team were fabulous!!!

Omar was very kind and helpful. I didn’t have to wait for a long time. I was out of there in an hour. I was very satisfied with the service.

Omar is always courteous and helpful. A great experience and the Rogue has been a great vehicle!

Ask for Jose. He did a great job. Got great value for my trade in and several thousand dollars more slashed off the MSRP. Love my new 2020 red Nissan Rogue

Because I am one calls all day, we communicated via text to work out most of the details in advance. All I had to do was test drive and sign the paperwork. Thanks, Steve!

First I should start by stating that I did get a wonderful car, I love my Audi a3. In the previous review i expressed my disappointment in the management by not following thru on some repairs that needed to be done and honestly I didn't think I would ever return to this dealer. But, after i wrote my review Mr Jones reached out to me immediately and worked with his gm to take care of repair to front grille. Also, after talking to him i realized that a lack of communication could have led to this not being resloved sooner so I do take some blame here. This is my second car purchase from this dealer and I have dealt with Mr Jones when he was a sales person and now as a manager and have to say i think he does really care about the customer.

I purchased a new Nissan from this dealership. The financing took a while and it got late. I felt rushed leaving with a lot of unanswered questions. I was sent a survey to fill out and I filled it out. I was honest about my experience and didn’t rubbed stamp it. When I called to find out about the paperwork to register my car aka the green slip I was told that it had been there for a while. This was thirty days after I bought the car. Nobody called me to have me pick it up. When I contacted my salesman he informed me that he had read my review and under no circumstances was I to do another survey. He didn’t like my answers. When I asked to speak to a manager I was put through to a voicemail. I left my info and received no call back. I wouldn’t recommend this dealership to anyone and I definitely would not recommend Javier Cannales as a sales person. Extremely disappointed with the overall experience. It’s the first new car I ever purchased and the experience was terrible!!!

I so happy any time I visiting this place . The guy name Andrew on front door he was so nice to take care of me . I bring my car to here service within just about one hour .

Jenzel did a great job as our salesman. Rhey gave us a fair trade in value and a great price for a used car for my daughter. Kevin made financing painless and Mr Dee was there for us with extra questions had. We are very satisfied with our car buying experience here at AutoNation Nissan.

No comments at all. They do have nice waiting area and very friendly associates.

I have never dealt with a company that was so disrespectful and rude from the dealer to the office. I will never deal or recommend them to anyone. I will discourage anyone from buying from them.

Fast and efficient. Ron and the service team were fast and friendly.

The sales rep provided excellent service. However, the financial manager we were assigned with was terrible. First, the guy just handed over a pad and asked to just sign wherever it says Sign Here, he did not explain at all what the documents are and acted impatiently as I was reviewing what documents I was signing. Secondly, he tried to offer extended warranty but did not provide much information on what it all covers and breakdown of cost. I was I initially planning on getting the warranty but after having to keep asking for details of what it covers; and his arrogant and impatient attitude, I decided not to. The guy came off rude, and seemed like he didn’t like his job. I couldn’t wait to get out of there. I do not like to be around negative people. If it wasn’t for the sales rep that showed/sold us the car, provided excellent customer service, and knowledgeable about the car, I would not have gone through with the purchase. He worked hard to get a sale. Unfortunately, I will not be recommending this dealer because of the terrible experience with the financial manager.

During the COVID-19 episode I was able to conduct the purchase via email, on-line, and by phone. I rate the Nissan AutoNation buying/sales process 5 stars - ????? As to the finance experience, I rate it as a big zero - 0?? The biggest problem, the purchase order was never submitted to my credit union. Fearing that AutoNation would try to arrange to finance elsewhere, to my detriment, using the "if financing is not obtained within" clause, I made sure to get the funding completed. Because of my fear of the underhanded methods I paid an extra $50 to have the payment FeEx'ed to AutoNation to ensure that I had proof of delivery. Secondly, the hard up-sell of additional "products" that were overpriced, and the additional financing these items would require, were overbearing. I will think twice about ever purchasing from AutoNation Nissan in the future. The finance department has ruined it for your sales team. I would recommend the AutoNation sales team, but be careful, be very careful, after sales sends you to the AutoNation finance division.

andrew evans takes good care of my car. its always a pleasure

Great service, as always. Reasonably priced. They have serviced my vehicles for a number of years and that is why I keep coming back to them. Very efficient and positive people.

I Like It Very Much ! Cashier Melody Is Wonderful !

They kept me there past 11 at night. The finance guy was horrible. He didn't give me what I wanted. I felt pressured to take a deal i wasn't comfortable with. Then they made me go back to sign paper work that apparently i didn't sign. Why couldn't they just give it to me when I was there at 11 at night! So I went back on Saturday and they tell me well the finance guy isnt here. Can you come back at 12...this was at 930 am! Are you kidding me! I wasted my Saturday to go back and forth to the dealership, and for them to tell me they couldn't accept my documents i would have to wait a couple of days. Well screw that now im not going back tough xxxx.

My purchase was processed on December 23rd. Unfortunately, I did not receive my vehicle until January 27th. The Sales process was punctual and inefficient. However, the subsequent processes including documentation, financing, and transporting were very unprofessional and delayed. I had to make several follow up calls to confirm my next steps, and estimated completion date. No one ever reached out to let me know the third party companies experienced technical difficulties or lacked resources that the previous operator were supposed to provide. Everyone we spoke to didn't seem to care and tried to deescalate my frustration by bringing up other customers' unsatisfying experiences. Obviously this company needs to reevaluate their sales and delivery SOP's. A couple of associates also provided false information several times. If you're not sure, don't make up what you "think" the customer wants to hear. No contract or tags were delivered with the vehicle. I called to and asked for both items be sent overnight and they literally sent me the same 5x7 paper that was also taped on the front windshield. No form of reimbursement or incentive have been offered for all of the inconveniences. As a current Sales manager for a fortune 500 company, AutoNation does not value the objective of following through with the entire sales and delivery process. A sale is not completed until the product or service is delivered and the customer is satisfied. Overall, this makes me believe the team we worked with is incompetent and just doing the job to say it's done. Absolutely unacceptable! I contacted the number provided for the feedback on the sale experience and the Representative stated there is not an associate by the name of the responder. I also contacted the Concierge service who never returned my call within 24-48 hours as stated.

I call to make a appointment the day They always take care good Always I had good experience in nissan

Salesman was outstanding, however it was easy to see management gave him no help at all. Almost lost my business over $400. Overall decent experience but I was disappointed by the no haggle negotiation.

Blake and the entire team at Autonation Nissan are always great!! SOOOOO much better than my last dealership (Planet Nissan). I was constantly having difficulties with them. Would absolutely recommend this team for both service work and future purchases!

They tell you they’ll take care of your concerns but they don’t

We purchased two Nissan vehicles from Valley Hi Nissan in Victorville, CA because we previously own a Honda, but when it came to getting it serviced the service center was the WORST! While our Honda was being serviced, I walked to Nissan which was right next door and went to talk to the service center (I can't recall right now why we walked to nissan.... Maybe we had a question or something about our honda. Who knows). Anyhow, in conversation with Alan Thies, we fell in love with his professionalism, knowledge, kindness, helpfulness and truthfulness so we did what any other person would... LOL, we purchased a Murano!! After our regular visits with Alan, we no longer wanted to deal with Honda, so we traded our Honda for a Titan. Go big or go home, right? LOL. In the end, we purchase a Titan and Murano because if I ever needed regular service on our vehicles, we only wanted to deal with Alan. Unfortunately for us, life happened and we moved. When we needed regular service on our two vehicles in our new state, we went to Planet Nissan on Centennial Center Blvd, and I have to say... STAY AWAY! They didn't want to fix my vehicle even though they were on warranty! They pretty much wanted us to walk away with a damaged vehicle to push us to purchase a new one!!! Keep in mind, our two vehicles were still fairly new, and there was no reason to update them. So, we called Alan and he referred us to AutoNation Nissan Las Vegas and that's where we met Christopher "Chris" Toth! Chris surpassed our expectations and was 100% similar in character as our good friend Alan Thies (who is now I believe a service director for Valley Hi Nissan). I do hope Chris becomes the next service director in AutoNation Nissan because he has what it takes to be a service director (just like Alan), Chris is professional, kind, helpful and most importantly... TRUSTWORTHY! If, and that's a big "if" (we are very happy with our Nissan vehicles), but if we ever decide to update my 2014 Murano, it will be in this location! Unfortunately, we still have to pay off our Titan! LOL. So, if you are looking for an honest place to service your Nissan, visit AutoNation Nissan on Sahara and ask for Chris. You will be 100% satisfied with his service. xo, EstherB

Liars!! Don't ever take your car here. I had an appointment at 9am. They said 3-4 hours. It's now 4 hours. I asked for an update and they said they're working on it now. Another 1 to 1.5 hours! I said it's been 4 hours. Response? They got backed up. How can you get backed up when it's by appointment???

Beware the service department. If you have a service plan, they will still charge you full price. When you try to get it corrected, they will continue to give you the run-around and use the "phone tag" game. When you go onsite, they'll "have to investigate and get back to you." When they promise they'll take care of it, even after 2 weeks, they won't.

Service department is very very rude and try to rip people off. Personal experience and finding out from others that pretty much the norm there.

My grandson brought his Z in to have the clutch bled. They told him his “estimate “ $384 & change. When they called him to pick up they said they couldn’t bleed the clutch and his bill was the $384 & change!!! They didn’t bleed the clutch & certainly didn’t repair anything. When speaking to the svc manager he stated he would reduce the bill to $150 since the mechanic still needed to be paid for his labor! I thought that is Nissans job to pay their mechanics, not the customer! To get his car back we HAD to pay the $150 & his vehicle still has the same issue!! Will never go back to that dealership nor buy another Nissan!

One of the best places to buy a vehicle in town, great dealership, good salespeople and great company

Greaaaat service! Everyone very friendly and they sure know how to do their job 😌

When you bring your car for service they are mean.

Thank you Blake for the great customer service and always meeting my expectations.

thank you Anthony and and Raven for the best service!!!

I can say I have always been satisfied with AutoNation Nissan Las Vegas on Sahara and Decatur. Blake and Zane always make sure I’m well taken care of when it come to my vehicle.

I purchased a new 19 Yukon Denali and dealt with the GM Nick D. He is serious about making the right deal on the right vehicle. I will buy there again.

2017 Titan Platinum battery went dead twice, called the service department to schedule an appointment. Once again Andrew was the go-to guy. Had it checked out and found that I had a defective battery and not the charging system. Unfortunately, the Titan takes and oddball battery and there were none in the area and had to be ordered. Few days later, the battery came in, and was installed the next morning, no charge and they even gave it a wash. In and out in about an hour. Fantastic service and great coffee too.

fire Omar...…….........…………...………………………...……..

Ricky was helpful. He was able to speak with his manager and help resolve my challenge.

Best experience I have had at a dealership, Blake takes great care of me and my vehicle, I will refer everyone to Nissan

ALWAYS professional and efficient!! Customer service is over the top for I am ALWAYS made to feel like a VIP. ***Please bring back the Altima Coupe***

Took my wives car in for oil change. Chris Toth took care of my appointment with friendliness and professionalism. In and out in less than an hour. Thanks

I had an appointment at 10:15 on Saturday. I waited for my service manager for 20 mins while I looked at several other staff members in there with no customers, but I had to wait for the one the appointment was made with. It was a simple 10,000 mile oil change. I was told 1 hour. I waited for the car. 2 1/2 hours later I had to go out and check on the status. I was forgotten. My car report said it was done at noon, but was not told. I inquired at 1 pm. That's not good service.

My greeting was pleasant, David Froemming, the sales consultant was very nice, he had the vehicle I was interested in ready for me and went over the operation details of the vehicle. The purchase process was not long and drawn-out.

The service reps are great especially Kelley Waker. I would recommend you take your car to AutoNation in Las Vegas for repairs.

Kelly was very kind when I went to have my Car looked at for service. I would highly recommend to work with her if you’re needing service and would definitely go back to her in the future!

The service department was exceptional. Kelley Walker was my agent and she was fantastic. Thank you Kelly for helping me and your friendliness.

Good service! And friendly people.

Friendly service, I was in and out within reasonable time.

Overall the service was good except he tried to charge me for a tire rotation which I did not ask for and he did not ask me about but they just did it. Also they signed me up for another oil change in a few months...……..but I did not sign up for this. I hate this!

Friendly and professional. was great, clean car in minimum payment.

I just bought a 2019 Nissan sentra Mike was amazing everyone is real friendly.... thanks guys I love my new car

This was the easiest stress free car buying experience I have ever had at a dealership!!!

Best buying experiences. Always friendly and professional with no pressure and to the point.

2017 Nissan Titan Platinum 4x4 Steering wheel shakes while downhill braking. Purchased from another Auto Nation Dealership. First time at this dealer. Scheduled an appointment , Andrew was the assigned service writer. Explained what the issue was, had me in and out in under 3 hours. Very knowledgeable, friendly, and courteous. The waiting lounge had great coffee too. Observed other service writers assisting other clients, and all appeared to be friendly with a no hassle, no hard sell, and straight up estimates on what their vehicles needed balanced with the costs. I asked about how often I should have the fuel injection system cleaned since it is of concern with GDI engines, Andrew commented 70k miles (I currently have 1600 miles). His honesty was both refreshing and impressive.

Awesome, 1 of the best car buying experiences I?ve had.

Awesome buying experience! Exceptional service!

Ron in the service department took really good care of me this past weekend!!! I can't express enough how his hard work and dedication matters to me and my family!!

Always a great experience from Omar in the service department, wont take my car anywhere else!!

Employees are helpful and courtesy always bring my car to AUTONATION NISSAN have my car ready when they say it will be done

rude and bad costumes service

Awesome: I had called for an appointment for my oil change it was made with Chris, he had the day off, Ron immediately took over and took care of me and from now on that?s who I want my appointments with he truly takes care of his customers

Had three pleasure of working with John Gallin in the purchase of my new Altima! Process was smooth and easy! I found my new dealership in Las Vegas, 10/10 would recommend!

Always a great experience! Service is top notch at this location.

Everyone was very helpful and welcoming with great prices and fabulous customer service. I give them 5 out of 5 stars

Omar at Auto Nation Nissan on West Sahara Ave. in Las Vegas provides the absolute best service and has for me for years. I am recommending an immediate raise in pay and promotion for him. Omar is awesome.

Every time I take my rouge into autonation Nissian I am very pleased with the service and customer service. All of the agents in the derive department are friendly. I usually see Chris Toth who always goes above and beyond for me. I wouldn?t take me vehicle anywhere else.

My interaction with the personnel was very favorable. I was met in person by my assigned agent and had all services and costs explained in full

Service department is second to NONE!!! I absolutely wouldn’t take me car anywhere else. All the the employees are friendly and knowledgeable. Chris in the service department is the best!! Always makes sure my car gets the exact service it needs. Any employee I have had the pleasure of interacting with has been delightful. I would recommend this shop for all you’re Nissian needs!!

Service staff make the experience sooo easy. Check in is always quick, and the waiting room is comfortable with beverages and charging stations.

5 Stars??? Why can't I put 10 or even 20 stars! This dealer ship goes above and beyond. Farrah was our dealer we dealt with to purchase the car I've been searching everywhere for!! Not only did I find the car I've been searching for, I found amazing customer service. I'm from Albuquerque New Mexico and found my 2016 Scion FR-S Special Release 2.0 online at their dealership. Most dealerships were advertising the special release series and it wasn't. So I called the dealership and Farrah picked up and she said "i'll go take pictures of it immediately" to let me know it was the series I've been searching for and it's a manual transmission too!! I was ecstatic when i got the pictures! I then let her knew I was from out of state and needed to fly in to see and purchase the vehicle. Once she knew how much I loved and wanted this car she got the approval from corporate to fly me and my significant other out there on the dealership's dime!! It was a last minute flight too so it wasn't cheap. When we had finally landed in Vegas, we got a Lyft to the dealership. As I pulled in I saw my Special Release 2.0 FR-S (That beautiful Lunar Storm color glistening)!!! Oh did I also mention Farrah got me approved with a killer monthly payment and 5.9% interest before even going out there?! So all I had to do was check and test drive the car then sign the paperwork. It was the easiest and most fun car buying experience I've ever had! Plus I now have the most beautiful car! Thank you Farrah and everyone else at First National Autos for this experience. I would recommend you to everyone and anyone. Also don't forget to ask for Farrah if you do go. You won't be disappointed!

outstanding! went as I had hoped it would :)

Ask for Stacy :)..........

Ron at AutoNation Nissan on Sahara is the Best! The wait was not long at all and he delivered on the Service bigtime!

I was very pleased with the speed of my repairs, the attention to details, the communication throughout the process, and the friendliness of the staff.

I have purchased several cars. After "fighting" with dealers to try to get the best price, and then NOT knowing if I got a good price or not I decided to go to AutoNation Nissan. Their fixed price saves a lot of time and haggling. Only issue I have is the Finance and Insurance Department is NOT one price and they will try to make as much money as they can on the after the sale issues. Also my wife and I were called back into the dealership to initial some finance papers and when we got there our original Finance Manager was off for the day and the Manager could not find our paperwork which caused us undue waiting time while they had to prepare new paperwork.

We are from out of town and had been shopping online for a 12 to 15 passenger van. We stopped by this dealership after having a few rough experiences with other dealerships in the area. Little did we know that this was the exact dealership that my sister had stopped by a week earlier and test drove a Nissan NV for us. They were able to quickly put together an even better price for us and match the interest rate we were pre-approved for. We were happily on the road in a few short hours. Thank you David and the rest of the crew that helped us. The kids enjoyed the cookies! PS...My sister was also impressed with the service she received from AutoNation while shopping around for us.

We are from Alaska and needed to buy a vehicle fast. They were able to bend over backwards to help us get on the road in a few short hours. We bought a Nissan NV 12 passenger van. They even held onto one of our seats so we could fit all of our luggage in while on vacation and then we picked it up later.

Great dealership! Ricky in service is the best! They are prompt, courteous and the time they tell you is accurate! So happy with my Rogue!

Professional, courteous, service. I renewed my Nissan lease with Auto Nation. The whole process was thorough, and quick. The Auto Nation Team was professional and provided guidance through the whole process.

After some very sad news that my transmission had failed... I was now shopping for a car that I was not prepared for. But thanks to Ellis, who was kind , patient, and understanding with me ( thank you Ellis from the bottom of my heart) , I now have a new car with a payment I can afford. He went over and above what would be expected from a sales rep! I highly recommend AutoNation.

Stacy was great! Loved our experience, will definitely be back!

They do not have special discounts for teachers but because the salesman and the finance officer love teachers, they squeezed in some additional discounts and perks allowable! I had visited other retailers prior to visiting Autonation Nissan as I was looking for different options that would give me the car that fits my needs and budget. In fairness to all the other agents, there were those who took the time to email or call, only that the price on the vehicle that they had was not within my reasonable means. AutoNation Nissan happened to have the best deal for me at this time and Casey Peterson explained to me all the options on the trim, the payment and also colors. Since we were tight on the budget, Casey was able to squeeze in some perks and discounts. In addition to that, Aaron Sanchez was also amazing. Thank you!

Brought car in for Rear air conditioning problem. (Doesn’t blow when it goes above 60). They couldn’t find the problem. Gave me the car back without the fix.

Kudos to Andrew Evans, Service Consultant. My car was serviced promptly and it was ready on time!

Omar poor, service rep, is the best I’ve ever come across.

We flew from CO to purchase a truck from AutoNation Las Vegas, best car buying experience I've had in 20 years. Staff was down to earth and not pushy, Chris & Steve didn't play the whole "I gotta fight the evil-money-grubbing boss bit to get you the best deal" and Dejuan wasn't pushing the aftermarket deals down our throats like I've seen before.

My entire time there from beginning to end David made sure that was taken care of. I went with one car in mind and left with that exact car!!! The entire team at AutoNation Nissan worked diligently with me when I had lost hope they made miracles happen. I will never purchase car from any place else.

Very good experience with repaired with the Nissan dealer.

went in for recall repair and oil change. Omar was great

Ron was an excellent service advisor. I will definitely return to have my car serviced.

Best service on your Nissan!

STAY AWAY FROM THIS DEALER!! Worst customer service and rude! Our car was totaled in June and so we had to cancel our vehicle protection plan. They promised our bank will be issued a check in 8-10 weeks. Its been more than 4 months and we have called numerous times and they hung up. My husband has gone to the store to ask about this multiple times and they keep on saying a few more weeks. SO FUNNY THAT THEY CAN TAKE YOUR MONEY IN LESS THAN an hour but it takes them half a year to give it back to you. WONT RECOMMEND TO ANYBODY going here!!!

This was the most awesome buying a car experience i had. Steve found the perfect car for me and i love it. Process is super fast and fun. Highly recommend!

Always a good experience taking my car for service. Never been pressured to do anything that can wait.

My service advisor was Chris he’s very nice I appreciate it very professional thank you

We were verbally attacked by three service reps (Ricky Clark, Blake, and Chris) and almost physically assaulted by Blake, who stood face to face with my husband, threatening to beat him up... all because we gave Ricky a bad survey review. They retaliated by keeping our car three days, not recognizing the problem, diagnosing something completely different, denying us a rental car, telling us lies, keeping us on hold... waiting for managers that were not even on the premises, and finally telling us to pick up the car and go elsewhere. They made it clear that our bad review had caused them “thousands of dollars” Ricky made it clear that they did not need our business and proceeded to kick us out, as if he was the owner. When we asked to speak to the manager, Ricky and Blake made it clear that their manager (Zane) supported their behavior so we would, in essence, be wasting our time. I’m not sure who reads these reviews, however, I want to let you know that this service team seems to make it a practice of ganging up on clients who give honest reviews ( in our case, it was one bad one in three years of service), It appears that they threaten them, demean them, assault them, and essentially bully them out of the service department... without servicing their car. We will be speaking to the service director soon. We will also be contacting whomever sends out those surveys and make them aware of what is happening. This service team let us know that our survey responses were shared with each one of them.. with our names, our responses, and all our information. They used this information to harass us, mistreat us, and we’re on the verge of beating us up... I’m certain they can review cameras to verify that this is true. This has to stop!!! West Sahara Location

My car was towed there after breaking down on the freeway. They kept me up to date on the warranty approval process and gave me a realistic timeline of when the work would be done. I decided to have them do additional work because of the great customer service I was receiving.

No complaints at this time - Recall work was done as well as other services.

My service tech, Ron, was great at follow up of phone calls, if I left a message, he immediately called me back. Offered me a discount on my brake oil change, which is a good thing to do, and keeps my business there instead of going elsewhere......and I am hopeful he keeps up the good work and get me more discounts in the future.....sometimes, when you're on a tight budget, it's nice to have someone who seems to want to help you, which is hard to find in some dealerships. Good work, Ron! (Dealership needs to have better training for their shuttle driver, but after I abruptly yelled at driver, he was more cautious, respectfully)

Excellent service and done in a timely manner. Omar Pore is the Service consultant that I ask for on my service visits as I am always pleased with his professionalism. As well, the gentleman that greets me when I drop off my car is always so courteous and pleasant.

Constantly sends me emails meant for someone else, doesn't provide a link to unsubscribe

Well I don’t have any problems thank god. The staff is always nice. And the service department always wailing to work with my schedule, thank

I always come to this location for all my car repairs. I’ve never had an issue here. The location is great and the employees are helpful. Ask for Chris in the service department.

Ron is excellent! I always think that I'm paying to much for services but it was well worth coming into Auto Nation. My car feels like a new car again. Thanks for all your help.

I hate buying cars, salesmen are so condescending,,, not at Autonation Nissan,,, I was taken there by daughter and friend,, I had no intentions of buying,,, ended up buying a Nissan Versa. treated me like I was a person. they financed me then called the next day to come in they found a better deal for me. Danial Lopez was super nice and no bull which I like,,, John in finance was easy to understand... Thank you for helping me and making this experience pleasant. cheryl b

Hey everyone! If you’re looking for a dependable place, a place that isn’t going to charge an arm and a leg but will still do exceptional work, AutoNation is that place! I trust them with EVERY maintenance request my Altima may have, they are friendly, efficient and I’m out of the door fast to enjoy the rest of my day! Chris took care of me the last time I was there, and I have to thank him personally for the great work he did! Thanks for having my back AutoNation!!

Called Nissan to have a key made for Armada. We were given a noon appointment at the Sahara/Decatur location as they had the key. Sat there for almost an hour before I was told they don’t have the key in stock and it had to be ordered and prepaid. I don’t understand how an appointment can be set up not knowing if you have what you need.

No Free snacks at this time while I was waiting to finish the service of my car. I was waiting almost 3 hours to fix including recall problems.

I finally purchased the Handayi Accent from auto nation Nissan after a week and a half of waiting on a car from Auto Nation USA. I explained that the reason I didn’t get the car I’d been waiting for was because during the test drive it started shaking and the check engine light came on. Well, fast forward to the day after I purchased the Handayi and the check engine light comes on. Not even 24 hours after leaving the dealership. I take the car to autozone and got a code for the problem. The dealership gave me a different code until I showed them the report from autozone. He attempted to give me tips on how I should drive the car with such problem. Lol. I then asked if they would fix the car and after some thought they agreed. The sales man returned with an “inspection list” that was supposedly done on the car before putting the car up for sale. The salesman asked for my signature and stated that I already had a copy of such paper but I still requested a copy. I go home and check the copies of the documents I had and an inspection form wasn’t there. The bottom line is that this salesman and dealership will do whatever it takes to make a sale.

Consitent excellent service. They go above and beyond to accommodate my disabilities. I've had years of good experiences.

customer service should CONTINUE after the sale, not STOP. I have numerous very small items, but nonetheless worrisome and no response from anyone.

Diego Martinez was wonderful! This dealership is low pressure and very attentive. We would definitely recommend them to anyone in the market for an Audi.

I have been taking my 2009 Murano to this location since moving back to Las Vegas. Why do I drive 25 miles across town for service and repairs rather than staying on my side of town? It's all about the service and their attention to detail. My service reps, Frank and Omar are very attentive to my needs and schedule.

I bought my Nissan Versa a few years ago from this dealership and was impressed with the buying process. I wasn't pressured into buying my car and they respected my need for a couple of days to think about it. Since then, I have also gotten my car serviced with them. My service advisor, Andrew Evans, is very helpful and knowledgeable. He explains everything thoroughly and ensures that the service is done correctly and efficiently. I will never go anywhere else and I always recommend to my friends and family.

Ricky did a excellent job helping me with my service for my car I would give him a 5 star service for sure I'll be going back.

I had a warrantee repair of the back gate motor. When it was finished the first time, it wasn't complete due to the service tech breaking a trim clip so the interior panel wasn't locked in. I was told I HAD to pay the deductible because the motor was replaced. Upon further inspection there were large gouge Mark's on the upper and lower trim panels in the back of the car where they were removed. When it was put back together, it wasn't done correctly, the plastic was outside of the weather stripping. Both of the cargo net clips were missing as well. After complaining to the service team leader parts were ordered. When it was taken back to be repaired it was 4 hours before I was told it was the wrong part. AND that they were now going to replace the upper trim as well. I was 1st told there were no rental cars until they decided to keep my vehicle for 4 days and a rental appeared. After 4 days the car was FINALLY fixed. I went to this location because I despise one of the other dealers in town as well. Now it's a toss up. Doesn't seem like there is much quality control checking being done when repairs are being completed.

made an apothecation for a week, because I did not have much time on this day and I had to change the oil in the morning. I arrived on time, but said I had to wait 3 hours, which I did not have. I consider this approach not professional. The worst service is Nissan that I saw. And I travel all over the United States and was in many services of Nissan. Very bad guys!

Very nice people......but I missed the cappuccino machine.

Everything was really good with the exception I was supposed to be picked up at the airport. The courtesy driver was not there and it took me 3 hours to get to Nissan and cost me $28. I was not happy about that.

I'm a handicapped Vet and the service dept. bumped another service so they could do the recall on my Rogue and get me home in time for my treatment. Excellent service. Casey in internet sales is the best. No pressure and he actually listens to what you say. He takes all the time you need to figure out what you want and how to best make it happen.

Great service. I will certainly have my car serviced here in the future.

I took my car in for regular servicing. The service was polite and very expedient.

In the market for a new car, shopped on line to narrow down my choices. I found a beautiful new Nissan Maxima Platinum on line, drove two hours to the Dealer, found it was exactly as presented online and made a decision to buy within ten minutes of the test drive. Very happy, and did not have to go through any "switch and bait" bull manure.

I took my Titan in for service with 165,000 mile on it, it had not been serviced in about three and a half years, it was the first time I'd ever been to AutoNation I was expecting to pay a lot more than I did. I had everything from a tune-up transmission service rear end service and a few other things done to it. When I got it back the bill was over $500 less than I was expecting to pay. I would highly recommend this dealership to any family or friend, the honesty and great service that I received goes a long ways with me.

My experience was good although there were some things that were missed that caused me to have to come back. Questions that should have been asked in the beginning were not asked and I just received a notice from my trade in that my car payment is late. This should have been taken care of.

Needed an Oil Change Ron Was Welcoming....Took less than an Hour I will return!!!

I purchased my Nissan Maximum from AutoNation Nissan about 4 years ago and they've treated me better than I could've expected. Every time I bring my Maxima in for ANY service they roll out the red carpet for me. I will NEVER go anywhere else and strongly encourage you to bring your Nissan here, even if you didn't buy it at AutoNation! I will continue to purchase from them b/c unlike other dealerships, they take care of you LONG after the sale! Make sure you ask for Christopher in the service department, he is the BEST!!!!!!

Very friendly and Chris was very effective in getting the job done.

Brought my vehicle in because I had concerns about a couple of things. They put my mind at ease and checked everything out to my satisfaction!

Great Service! Didn't purchase my vehicle at this location yet I needed service and the accommodated me.

Took 2 hours for replace butteries other than this every thing is A ok

My transmission went out on July 3rd late afternoon, I had the car towed to Auto nation as opposed to Planet Nissan where I bought it, because its closer and have always liked their service department. Found out the transmission needed to be rebuilt Thursday late morning, the service person Frank got authorization from nissan to do it under warranty and I picked it up Friday afternoon, so far so good. gary

I had a problem with my car and the service department took my car in with out the appointment. I was in and out in less than an hour.

Andrew was helpful n assisted me professionally. Car was done in a timely manner.

Excellent customer service , great people , definitely I recommend to anyone no question ask , thxs for everything

I had my regular oil change yesterday. My appointment was at 8 am. I was there by 7:50am with my daughter. I showed up early because I had to drop her off at camp at 9am. Figured oil change can’t be longer than 40-45 min. They checked me in pretty quick. At 8:45 I was checking on my car and the guy said it should be done in a few minites and asked me if I wanted a car wash. He let me know car wash takes an other 20 min so I thanked him the offer but opted out. At 9:15 am I was checking on my car again and figured they must have taken it to wash anyways. He said oh your car is done in a sec. 9:30am my car was done. No wash, cover papers and foils were left inside my car that I had to clean out. Slowest oil change I had ever experiwnced in my life. Almost 2 hrs. Probably will not return to this dealership.

Bought my frontier pro 4x here. Really great staff. Worked with me every step of the way and I was being difficult requiring a low monthly payment for the truck. After some time they made my low monthly a reality and I put ink to paper. The service department is great also. I’ve worked with Blake and Frank for any service for the truck. Both were knowledgeable, kind, and did great work. Overall I’ve been very impressed with AutoNation Nissan on Sahara.

Positive experience over all.Very simple process for myself. Internet pricing is what was best. David gave me bottom line numbers. No hassling. Excellent.

TRUST THE REVIEWS THAT SAY DONT BUY FROM HERE! ITS TRUE! do not ever go to this place! dont buy from them dont have lunch with any of these terrible [non-permissible content removed]! how do you "sell" someone a vehicle, tell them it's approved w/$2000 to pay off the vehicle that was a total loss then after a week and a half call me up and lie by saying "we've got a deal on nissan altimas & we can get you into that w/a lower payment". the finance director jessica & ryan m. are total waste of human life! you both knew my situation & you looked me in the eyes and lied to me! theres a special place in sewer systems for these type of people! Then I get on the phone with the manager and he has no empathy & tells me that if I don't have $1000 to get the car then bring it back! THE WORST IN THE COUNTRY! They came and got the vehicle and caused me all kinds of hell!

TRUST THE REVIEWS THAT SAY DONT BUY FROM HERE! ITS TRUE! do not ever go to this place! dont buy from them dont have lunch with any of these terrible xxx's! how do you "sell" someone a vehicle, tell them it's approved w/$2000 to pay off the vehicle that was a total loss then after a week and a half call me up and lie by saying "we've got a deal on nissan altimas & we can get you into that w/a lower payment". the finance director jessica & ryan m. are total waste of human life! you both knew my situation & you looked me in the eyes and lied to me! theres a special place in sewer systems for these type of people! Then I get on the phone with the manager and he has no empathy & tells me that if I don't have $1000 to get the car then bring it back! THE WORST IN THE COUNTRY! They came and got the vehicle and caused me all kinds of xxxx!

Customer service excellent as always. We feel at ease at the facility. Know our car is taken care of.

I leased my 2018 Rogue SL last week. The entire process was simple. I did all my negotiating online and via email before stepping foot in the dealership, including my trade. Autonation gave me more for my car than any other dealer. In fact it was well over the KBB trade value. Casey was awesome to work with. I’m in sales myself so I appreciate someone who isn’t trying to push me into a product. My fully loaded Rogue far exceeded my expectations. I love this vehicle!

Always a great experience there! Nice and friendly.

Top notch service! New mom who has little time for an oil Change! They had me in and out!! Thank you!!

Ronald in the service department is the best! Came here to get my car fixed and serviced and he was so nice. He listened to what I had to say as well as my concerns. He made sure I got into a loaner as quick as possible so th as t I was covered. He also took the time to personally check on me and how things were going even when he was on vacation.

The service department at this dealership is AWESOME! I live in LA and travel to Las Vegas several times a year. A few months ago I came upon this dealership for the first time when I had an overheating problem. Frank was amazing. Never experienced this caring service. A couple of weeks ago, I had a battery problem during a trip to Las Vegas. I thought it could be serious. When I remembered I could take my car to AutoNation Nissan and Frank, I felt comforted and the panic left. I called the next morning and Blake answered and told me he could fix my problem by noon, when I had to leave for a meeting, and they did. I called AAA and they started my car at my hotel and I drove to AutoNation Nissan Again, Frank was awesome. He assured me the battery was the only problem I had. He went through hoops to get the information on my battery from my Nissan dealership in Alhambra, CA so the battery could be prorated, as I did not have the information he required on the battery papers in my glove compartment. I was charged only the prorated rate for the battery and very little for installation. At noon he told me I could leave as the job was done and he would get any additional information he needed to complete the paperwork after I left, as he knew I had a meeting to attend soon. He couldn't have made the experience nicer or easier. While waiting, I was in the comfort of an air conditioned waiting room equipped with television, complimentary gourmet donuts, bottled water, coffee, tea, hot chocolate and magazines. What a relief that Frank and AutoNation Nissan are available to me when in Las Vegas with a car problem. They are the BEST! They really care about the customer first and helping them. PS: And Frank has the cutest little boy--I asked about him and Frank showed me his photo and a short video that was so cute it brought tears to my eyes.

I had an appointment for a recall on my Nissan Rogue, unfortunately I was running late - My husband and I was helped by Chris. Although I was late I had an appt at 1:00 and Chris made sure I was out of there on time. I do appreciate the great customer service I received from Chris - and his effort to go the extra mile and taking into consideration my other appt. So, with that being said KUDOS to you Chris I hope all Nissan customer can have the pleasant experience I had Saturday!!!

My partner and I purchased our 2018 Nissan Rogue back in late February and we couldn’t be more happy with our purchase! Truth be told Nissan wasn’t even on our radar, we were originally extremely interested in the Honda CR-V, but we weren’t necessarily happy with Honda’s customer service and they weren’t really willing to work with us. So we randomly stopped by Nissan on a whim one day. This is when we met Javier and we both immediately were drawn towards him and his upbeat goofy personality, he was eager to help us and not in a pushy way (which really made the difference). We ended up coming back a couple days later and purchasing the car. If it weren’t for Javier’s customer service, we probably wouldn’t have even gotten the car... but we are definitely happy that we did because we love it!

I bought a used Nissan here, paid cash. The salesman and manager called me for a few days following, asking me to return the car or pay more money because THEY made a mistake in their listing information. I already registered and insured the vehicle, which is obviously not refundable. I found out later that they sold me a vehicle with recalls, but would do the repairs for free. When I arrived for service drop off, 3 tech's circled my vehicle and complimented my exterior changes and were dancing to my music I had playing. This is all recorded on my dashcam. I was told to turn everything off and hand in my keys, whoever made my appointment pulled the sales record and had the wrong VIN on file so I had to correct that, they would call me when it's ready for pickup. When I came back that evening, the car drove the same, I couldn't tell a difference in handling or ride quality while on my way home and turned on my stereo. 3 door speakers had no sound and my 2 tweeters were making a thump/click noise. Sound only came from my driver door speaker. I contacted the dealership when I got home, and I was told to contact the service dept manager next business day. When I called back, I spoke to 3 or 4 people that day, all claiming that my vehicle is old and probably arrived this way. (Apparently my dashcam footage upon drop off isn't enough to prove otherwise....?!) Suddenly no techs claim to have heard my stereo when I pulled in (then why do I have footage of them dancing next to my car?) They insist that my repair has nothing to do with electrical, even though my factory service manual shows wiring in the area. I was told that I would have to pay for diagnoses of my audio electrical so they can verify that it isn't their fault, instead of them quickly checking the area they worked on for free. After I refused to pay for their mistake, I was treated quite rudely by management and told there's nothing anyone is going to do without first paying for diagnosis, and I haven't received any follow ups online or through customer service.

Always get great service here, Frank is awesome! The sales staff especially Javier is great! In both Service and in Sales they go the distance for their customers! Would not do business with anyone else anywhere else!

Always have a good experience There When I go, friendly people and I bought the car there far lower price than other Nissan Dealers.

Came all the way from Oregon to checkout and purchase a Nissan nv2500 high roof van that we saw online at AutoNation. The dealership had a knowledgceable and intelligent young man pick me up at the airport and take me to the van. I could go on talking about all the details, but like the time it took to do the transaction which was short and sweet Ill sum it up by saying the whole experience was excellent from the time I got in the car at the airport to the time I got on the road headed back home. Special thanks to the salesmen, you know who you are, thank you for a friendly attitude and professional service, we look forward to seeing you next time!

Easy to get an appointment, repairs completed the same day.

From start to finish auto nation was incredible! I had seen a car I liked online and called and spoke with Kevin Jones. He was the least pushy, sweetest and most helpful car salesman I have ever met! We took my Nissan Rogue for a test drive and it was great and I ended up buying it. While I was waiting to finish paperwork, I was treated by family by all the guys that work there. I honestly felt like I was hanging out with a bunch of friends and not buying a car! Highly recommend auto nation Nissan and LOVE my Nissan Rogue!!!

I come to Autonation for everything. My advisor is awesome! He went out of his way to drop my vehicle off at my job. His name is Chris. Check them out!

I love the great service I get from Omar at Autonation Nissan Las Vegas. He takes his time explaining what my vehicle needs and what can wait. He is honest and can be trusted! Ask for him!

Great customer service. Our sales man was very patience with us. This was my second time purchasing an auto with AutoNation Nissan.

My entire experience at Autonation Nissan on Sahara was wonderful. I was assisted by Marty, he was referred to me by a friend. He made the process very effective and efficient. I love my Rogue and have been recommending to my friends already.

Overall was good experience . Nothing more to say. Wish I gotten email reminder or call that my oil change was overdue

We had Ronald Sharp help us and we rated him an A. He was nice and professional and helped us with every thing.

Frank is an awesome service advisor. The best they have there.

Excellent customer service and repairs done fast and efficient as always.

I love this dealership, from my car purchase to my maintenance services. Andrew Evans and Rick Ng were great during my last maintenance service. I always feel like a VIP with AutoNation Nissan every time. They provide quality service and detailed explanations that I feel comfortable with.

Always pleasant. Andrew is always so kind and helpful with any questions I may have.

ron sharp at the service dept is very helpful and friendly...

I could not be happier with our first experience with the service department! I was very with all the help the service department gave me. Mr. Zion Engineer went out of his way to make sure my car was fixed and fixed right at a price that made me very happy. I would take my car back anytime I have anything wrong with it. I trust the people at AutoNation.

My car battery was damaged and I was concerned about getting a new one. When I called Nissan and explained my situation, Ronnie informed me that my battery was still under warranty and would be replaced free of charge. The process was quick and painless. The service was friendly and Ronnie was very helpful. I was very pleased with the service.

Frank Hughes did a great job as usual. Very Helpful and thorough !

A most pleasant experience buying our new Murano from David Froemming...no pressure but very knowledgeable and professional. We will be back!

Everything was perfect.. Everyone was very helpful.

Sales lady good job but finance manager not sure he add 3 months more to my contract and over 3000 dollars for extended warranty. No good.

David F. was great to work with. Manager Delilah and Finance Manager Jason were helpful. Delilah, the Manager, wanted me to be happy with my purchase. The dealership provided the entire history and maintenance of the car and the no haggle price. I highly recommend.

everyone was really nice and only took an hour and a half to Service my 2015 Nissan Leaf.

I have never been treated with such respect and courtesy I I am overwhelmed well please with sales Finance manage Jason/ sales Dan who all too time to meet my needs and have me organizing and clarity and good care and time to show me how to operate the special amenities to get the most out of enjoying my new car

Had a wonderful experience at the Nissan dealership. Ron Sharp was so helpful in the service of my Nissan Sentra. He was extremely friendly and so helpful in getting the right service for my vehicle and I appreciated the great discounts in prices he gave me. I would definitely recommend Ron and the W. Sahara Ave. dealership.

They are always friendly, it's easy to set an appointment and they have you in and out pretty quickly

Vehicle repair was fast and reasonable, service advisor very helpful

Andrew is my service advisor and he always does a great job getting me taken care of

OMAR IS A VERY GOOD PERSON ANS SERVICE WAS INCREDIBLE THANK YOU FOR FIXIN MY VEHICLE WITH A GOOD PRICE AND HONESTY.

After looking at their 2016 Dodge Charger came the numbers. Oh the dreaded numbers...Delilah never even considered my offer. She shop's me right out the door. I felt disrespected, embarrassed and very angry that a sales person would do this to me. Then I under stood when the GM contacted me and asked me about my experience. I just had to warn other buyers about the very bad customer service. Please consider other options when looking for a car.

I love this dealership! I have not bought a car from them yet but their service department rocks! The service advisors are all friendly, helpful and knowledgeable! Ricky Clark always takes great care of me! I would highly recommend them!

VERY HELPFUL AND SERVICE WRITER WAS THE BEST. REPAIR WORK WAS DONE IN REASONABLE TIME.

We are so pleased with our entire experience at AutoNation on Sahara. Our salesman Casey Peterson was an absolute pleasure to work with, and we would highly recommend him. Everyone we came in contact with at this dealer were very friendly and easy going. They met our price with no pressure. They also went out of their way to satisfy us with a particular request.

Very fast professional and efficient. If you want great service Dejuan is who to go to, he actually cares for the vehicle you will buy and work on your budget.

they are very professional and great service as usual

This was my first time at this Nissan dealership, went in because service engine light was on and previous recall notices. Dropped car off and shuttle broght me home and picked me up 5 miles away. The service Technician Chris was friendly and informative and repairs were done on time as stated. Great experience!!

Advisor was courteous and professional at his job.

The entire buying process was extremely pleasant and the Salesperson was extremely helpful and knowledgeable about the vehicle. Would definitely recommend this dealership to friends and family.

Chris was honest and hopefully when we went in for an oil change and battery replacement. Even though I had someone check the battery they did a double check and made sure I’d be good to go. They didn’t try to upscale or tell me I needed hundreds of dollars of work. They worked quickly and efficiently. I had my car back a hour later, during the week of a holiday. Thank you Chris and Autonation Nissan service department!

excellent service got my car back very quickly service was awesome

Chris at Autonissian in Sahara and jones is amazing, caring and ensured I got the best and fastest customer service and repair

I went in for recall work, which was done acceptably (to my knowledge- no real way for me to verify), but they also did an inspection (without informing me or asking approval) which evidently involved disconnecting the battery, removing all radio presets. They did ask if I wanted a car wash, which I declined, but they performed anyway. My biggest disappointment was the fact that they did not inform me that my vehicle was missing a large skid plate- some "inspection". A couple days later, I received an email claiming I had created an appointment for a future visit (which I did not do).

My service person is awesome, his name is Andrew..he never disappoints,, his professionalism is beyond my expectation..

Zain and Blake are the best. This is my second Nissan and I also convinced my boyfriend to buy a Nissan car because of the after car service. Zain provides very personalized service and ensures that his team does the same.

Great people to deal with. they went above and beyond.

I am a disabled who could not get a car from 4 dealerships until I got the great people at Autonation Nissan in Las Vegas. Even the general & financial managers personally helped me & thanked me for my service.

Frank, was wonderful as always. However, when I received my vehicle back there were sun flower seed shells on my dashboard, someone who had the car was eating them and spit it out and did not clean it up, I had to go to work so I had no time to turn around, I had to get it off myself, which was very gross.

We are always treated with respect and feel we have received good service for our car.

The process was smooth and I appreciate Collins who helped us make the right choice.

Working with Casey Peterson from the Sales floor took all of the frustration and anxiety out of buying a car! My husband and I didn't need to buy a car right then, so we worked with Casey to find our dream vehicle from another Nissan dealer and got it to Vegas at the right price with great Nissan financing (can't beat a 0% loan!). We had gone through a couple vehicle options, because we weren't sure whether we wanted the SV model or not, and getting the right color I wanted. My husband and I actually searched through a few Nissan dealers in California, Utah, Texas and Alabama to find the right price -- in fact, the other dealers were infuriating with their secrecy and games they play! Casey was super responsive to all of our questions and concerns; the selling price, packages, taxes/fees, and out-the-door price were clearly laid out for us -- and gave the best price we found. In the end, we were happiest buying from Casey! On the other hand, the Nissan finance managers that we had to work with to finalize the purchase papers and loan were quite annoying and dismissive - I understand they are not in the customer-serving role. Having to schedule with or get any information from the finance managers was probably the worst part about the car-buying process with AutoNation, but I doubt it would have been any better with any other dealer. At that point, you just wanted to get your car and get out the door. ...Unfortunately, a week after driving the car off the lot, we're still dealing with incorrect paperwork with the Finance Manager.

Service department as awesome, friendly staff and the gentleman that help me big Raiders fan like me so know I was in good hands....

I am a very satisfied customer at Nissan. I never go anywhere but Nissan Service for whatever I need in my vehicle. The service is very trust worthy. I am confident to leave my car through them anytime.

I had the best experience buying my Nissan Leaf. Sam, bob and Raven took such good care of us. First time that I didn't encounter strong sales person, Sam was the best. I love my car it's perfect!!

Very happy with the service I got at Auto National Nissan Las Vegas. I did not have to look for someone to come and help me. Duvall saw me looking around the cars and came to me. He was able to help me find my car after finding out what I was looking for. The process went smoothly and I left being a happy customer.

Chris is good on customer service. The only complain I have they kept my van for 2weeks coz the transmission didn?t come the first week and Chris didn?t even think of offering me a curtesy car since it?s under the manufacturer warranty it?s covered. I have to ask for me to get one.

When I first arrived at the dealership I was not approach right away I don't know if this is something they do to make you feel more comfortable so I was set back a Little. So what I did is I walked into the dealerships and located a young lady who greeted me and said how May I help you from this point on this young lady knew how to assist me and looking for my new car she made me feel very comfortable dealing with the dealership

NOT KNOWING MUCH ABOUT CAR MYSELF THE CUSTOMER SERVICE I RECEIVE FROM NSSN WAS GREAT THEY WALK ME THOUGHT EVER STEP OF THE CAR WHICH MADE ME CHOOSE THEIR CAR SINCE I WAS LOOKING AT SEVERAL OTHERS CAR DEALER WHICH DIDN'T REALLY COME CLOSE

I was impressed by how well they treat their customers and Chris was just awesome! I will be returning.

Quick service and the people there are always nice and helpful!

Very frienly excellent costumer service. Hw knows his job great job

Although I was upset that I bought a used rental car, they said "one owner", I am truly happy with the service department. Ricky, aka Cochise, aka lil punkin, owns his customer service skills. I felt that he took charge and went above and beyond to make me feel like a valued customer. My next vehicle will be purchased from this facility because of Ricky, he truly understands Customer Service.

Frank is the man!! Very honest and is always there for me when I need help on my pathfinder that has given me problems in the past. If it wasn't for frank I would of got rid of the pathfinder but frank helped me through out the way to get it fixed. I appreciate his hard work..

Transmission issues.. they replaced. Under guarantee

Service Advisor Blake Bootsma-Alvare was professional yet personable. He took the time to answer my questions; he kept me informed. The waiting area was clean and comfortable.

Kevin Jones is great.. he had the EXACT vehicleready formebefore I even Got there.. I love my nissian Altima Thank you Kevin your awesome

This dealer is sendding letters saying that they need your car and that they have a special Trade-up program, also that the managers are authorized to terminate your loan or lease , no matter what you owe! IT'S ALL A BIG LIE. I went with my little baby, I was there for 2 hours and I lost my time, that letter its a hook to get you to the dealer. Im done with Nissan, Im getting a Toyota or any other car, there are lots of options out there that deserve your money, my time is gold.

My fabulous Altima, the second one I own, needed a repair job that was totally covered under their extended warranty. I was immediately taken care of with both the rental car and details of the work and when it would be completed. Accolades to both Bob and Frank, they got me back in my automobile and loving driving again.

Ricky provided excellent customer service. He understood my situation and went above and beyond to get me and my family in our car as soon as possible.

Frank and Chris are the best. I work with Frank from the Service Department every time my car has tl be serviced. He is sincere in making sure I get the best service. He and Chris work together to make sure your wait time is short.

Purchased a new Maxima in 2016 at that time I pre-purchased 5 oil changes. Took the car in Tuesday for oil and tire rotation and told them I was in no hurry and would pick the car up in a day or two. Got the car back yesterday, service writer was very polite and car was brought up rite away. My only issue is the tire pressure was all over the place. The recommended pressure is 33psi, i had one at 34, two at 35, and one at 40. I feel maybe it was a rush job since they called me an hour after dropping it off and said it was ready. When you purchase a 40k car and drop it for service, you should not have to adjust your tire pressure the minute you pick it up. Otherwise it was a good visit.

I went there for a simple oil change and Ron was the best he explained everything pricing and told me what I needed done next time I came in which is a wheel alignment .. Very Pleased �

I took my Nissan Frontier to the Auto Nation Nissan Dealer on West Sahara and Ricky, in the Service Department, was very professional and knowledgable in his dealings with me. This was for a "no cost safety recall" and there were no hassles nor were there any delays. I appreciate service of that kind! Thank You Glenn

It was easy to make an appointment, and to change it when that became necessary. The service representative was friendly, knowledgeable, snd steered me away from unnecessary work, poibting out other things I had not thought of. A slight inconsistency in the billing was cheerfully and immediately corrected.

I brought my car in a few months ago for just an oil change and got more than I bargained for. Ricky really help me out. Let me know about my transmission service being needed and recalls that were needed. I would recommend AutoNation Nissan and tell them to go see Ricky. And I even got my car washed. Unbelievable. Thanks

I was very pleased with my purchase experience! I highly recommend David Froemming! He is extremely knowledgeable with Nissan vehicles!

I was given good advice regarding services that were actually necessary for my vehicle, and I do not feel as though I was talked into any extraneous services.

Awesome, great attention and fast execution, the immediate answer has no comparison.

Excellent service. Just moved from California to Las Vegas.

GREAT SERVICE! And, the shuttle was wonderful, Pedro and Scott, what nice guys! Mechanic, Carl, did a fantastic job on my door handle and reviewed everything before my warranty ran out and I did not even ask! Frank the service representative was very professional and accommodating. THANK YOU

This was easiest car purchase I've ever made,David Froemming was very professional and an excellent salesmans,he kept me updated on the vehicle and had the vehicle cleaned and ready when I arrived.If you are looking for a vehicle I highly recommend Autonation Nissan and especially David Froemming

This was my 1st visit & I was very pleased with the service. Dolly & Frank were very personable & professional.

I absolutely loved the people their to start off! I wish I could give them more stars.It was scary at first going their and being young people don't really take you that serious at times but they made me feel great about buying a car their! (Sam, Armondo and Aaron) Thank you so much for going above and beyond for me, to assure that I got the right vehicle for me and my family! Hope to see you guys again!

Russell was really nice and signed me in for my appointment. Even though the place was crowded, I didn't have to wait too long for my car to be serviced (oil change/tire rotation). I hope my future visits go as well as this one. Plus, I love that they washed my car!

Service adviser Frank Hughes is awesome and very honest. The quality of the work completed was excellent.

Omar Pore, Service Consultant, has always provided me with excellent service for my Maxima. He was able to determine the causes of my vehicle's problems and had them repaired, My Maxima is now running like new. Mr. Pore is very knowledgeable, and I trust him with overseeing the repairs of my vehicle.

Servicing my car with Mr. Omar ( your servicing department representitive) was very efficient and quick . I recommend this dealer to anyone.

Chris, the service tech, was great. He made sure our vehicles were in and out in no time for the routine maintenance.

Last Friday I drove my 2005 Infiniti to Las Vegas from Los Angeles in high (up to 118 degrees) and the "slip" light went on in Las Vegas. My car was difficult to drive, but after it cooled off for a few hours it was ok, but I didn't want to take a chance to drive it back to LA the next day (Sunday) before a dealership checked it. I took it in to AutoNation Nissan Las Vegas. Tanya was very nice and made an apt for me with Frank at 12:30 pm. Frank was AMAZING. He had my car thoroughly checked and discovered the problem was a throttle sensor. He didn't have the part so couldn't get it repaired before I had to leave the next morning. He wrote up the info I needed to give to my dealership (my daughter is Human Resources for the dealership I regularly go to) so they could easily proceed to repair the car. Frank told me the car was OK to drive back to LA, which it was. I was charged nothing--I felt there was an angel on my shoulder that sent me to that dealership. I was not able to get an appt. with the Las Vegas Infiniti dealership or one other Nissan dealership on that Saturday, and so glad that the third call was to AutoNation and it was the charm. I am so grateful for the great service from Frank and how generous to not charge me for checking and diagnosing my car. The waiting room was cool and comfortable, with TV, donuts, coffee, bottled water, etc. They also offered shuttle service. I highly recommend this dealership. And thank you again Frank.

This was the first time I ever felt at ease going to a dealership with my Pontiac just to look and see what was available for a gently used SUV to take my 2 pups on short trips. The salesman Dee, asked if I needed any help looking at all those cars, and he was so helpful and respectful since it was very hot that day. He spent a lot of time showing me cars he thought I would like and I decided on the Saturn Outlook which was one of the cleanest and well cared for used car I ever saw. I cheerfully traded in my Pontiac. Everyone at the dealership were extremely helpful and made me feel at home. I was even very happy when Dee, my salesman called several times to see if I had any questions. If you are in the market for a car I would strongly suggest Auto Nation. They are the best!!!!

Zain, the service manager, and Blake my agent at the sahara location in Vegas went above and beyond to assist me twice when my Nissan started acting up. Luckily being under warrantee it was not a hassle.

Service was great! Awesome people who work there as well, very nice people.

I was impressed with how well Blake at AutoNation Nissan handled my situation. Brought my Juke in because it kept stalling on the freeway during a Father's Day road trip to visit my Pops resting place in Utah. Needless to say I was less than happy about things given the situation. Brought it to the shop and not only did they replace everything that even looked like it was having an issue but they set me up with a nice Sentra SV loaner. They replaced the turbo, catalytic converter, and transmission all under warranty. Thank you for making the exchange as painless as possible. Hopefully won't have to bring the car in anytime soon but if I do I will be going to AutoNation Nissan.

Blake was super friendly and more than helpful. Took my car in for a broken ac and he ended up finding issues with the transmission. He made sure it was covered under warranty and got it taken care of in 5 days!!! Everyone there is super awesome, definitely recommend, even if it's just for an oil change!

Another dealer wanted 700 to repair my parking brake that Meinke broke and refused to fix. They wanted to replace the discs and brake shoes (but not the brake pads..... who changes the dics without pads). brought it to autonation they checked it out said discs were fine and replaced everything for under $100 bucks. I work on my own stuff most of the time but if there is anything I need done I will definitely be back.

My expierence exceeded expectations. Chris was my rep and was great beyond standards and I was very pleased with everything. Thank you

I would highly recommend this particular Nissan Dealership. I bought a new Pathfinder from California and was driving to Las Vegas when there was a serious malfunction. The car was towed to AutoNation where I contacted Nissan customer service. Surprisingly Nissan Customer Service said help would not arrive before 3 days. It was then this dealership, Andrew and Mr Zain in particular, who took care of the vehicle and it was repaired in a day. I sincerely appreciate the customer care shown by the Dealership and both the gentlemen.

Emailed to see of car for sale hot email back with car information, Went to dealership,I though the information on was correct, wis I wrong, the price jumped $400.00, the mileage jumped 2,580. yes I should have better at looking at the paperwork. I ask that said it was interred in the computer wrong when they got the car on trade in 6 months ago, the price they said it was the window tint, it wad not marked on the car any place, that said it was on the window sticker on the inside of the car on the tinted window so it could not be read it , sale person did not know how to use the charging station, left with only half a charge

Dealt with sales representative, DeJuan and manager, Manny and found them exceptional! I come from a service industry and recognize quality service and I got more than expected. They are both valuable assets to the organization and it was fun and a pleasure dealing with them! Both are experts in their areas, knowledgeable in their fields and made the whole buying experience memorable, enjoyable, and a win-win for all. I would certainly be back and have recommended them to my friends and colleagues.